General Manager
3 days ago
Role Overview:
The General Manager will lead the overall operations, business development, and strategic direction of the interior design consultancy. This role requires strong leadership, client relationship management, and a deep understanding of design processes, project management, and consultancy services. The GM will ensure profitability, quality delivery, and growth of the company in line with its vision.
Key Responsibilities:
Strategic Leadership
- Develop and implement business strategies to achieve revenue and growth targets.
- Oversee company operations, ensuring efficiency and compliance with industry standards.
- Drive innovation and maintain competitive positioning in the market.
Business Development
- Identify new business opportunities and build relationships with developers, architects, and contractors.
- Lead proposal development, pricing strategies, and contract negotiations.
- Represent the company at industry events and networking forums.
Project Oversight
- Ensure timely and quality delivery of interior design consultancy projects.
- Monitor project budgets, timelines, and resource allocation.
- Resolve escalated client issues and maintain high customer satisfaction.
Team Management
- Recruit, mentor, and manage design and project management teams.
- Foster a collaborative and creative work environment.
- Set performance goals and conduct regular evaluations.
Financial Management
- Prepare annual budgets and monitor financial performance.
- Optimize operational costs and improve profitability.
- Ensure compliance with financial and legal regulations.
Quality & Compliance
- Maintain adherence to design standards, building codes, and sustainability practices.
- Implement quality assurance processes across all projects.
Qualifications & Skills:
- Education: Bachelor's or Master's in Interior Design, Architecture, or Business Management.
- Experience: Minimum 10–15 years in interior design consultancy, with at least 5 years in a senior leadership role.
- Strong knowledge of design principles, project management, and client servicing.
- Excellent leadership, negotiation, and communication skills.
- Proven track record in business development and financial management.
Key Competencies:
- Strategic Thinking & Decision Making
- Client Relationship Management
- Financial Acumen
- Leadership & Team Development
- Market Awareness & Networking
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