Client Relations Officer

2 weeks ago


Baladīyat al Ghuwayrīyah, Qatar Ooredoo Doha Full time

Job Description:
We are looking for a dynamic and enthusiastic Client Relations Officer to join our team at Ooredoo Q.P.S.C. in Doha, QA.

As a Client Relations Officer, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and providing excellent customer service.


Responsibilities:

  • Act as the main point of contact for clients, responding to inquiries and resolving issues in a timely and professional manner
  • Build and maintain strong relationships with clients through regular communication and meetings
  • Identify opportunities to upsell or crosssell services to existing clients
  • Work closely with the sales and marketing teams to provide support on client campaigns and initiatives
  • Collaborate with internal teams to ensure smooth delivery of services to clients
  • Keep accurate records of client interactions and transactions
  • Stay uptodate on industry trends and competitor activities to provide insights and recommendations to clients Requirements:
  • Confident and hardworking individual with excellent communication skills
  • Strong team player who can work well in a collaborative environment
  • No previous experience required; entrylevel position
  • Bachelor's degree in a related field preferred
  • Ability to multitask and prioritize tasks effectively
  • Knowledge of CRM systems is a plus


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