Loyalty Partnerships Specialist

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

As a Loyalty Partnerships Specialist (Retail & Lifestyle), you will responsible to serve as a primary lead for retail & lifestyle partnerships.

You will be also responsible for growing and maintaining the non-airline portfolio of partners within the assigned vertical.


Managing the card linked offers program by onboarding new retail & lifestyle partners and working closely with existing partners to grow the existing business by creating attractive joint campaigns.

Build a diverse portfolio of partners in different segments such as health & fitness, grocery, fashion, technology, F&B and other relevant categories to tap into the members day to day activities to increase engagement and achieve revenue targets.

develop other streams within the same vertical such as points exchange partnerships and retail & lifestyle redemptions.

Key Accountabilities include

  • Participate in developing partnership strategy through design of optimal collaboration models with relevant partners that create new member benefits, improve earn velocity, create new retail & lifestyle redemption choices and grow revenues.
  • Increase nonair penetration % through welldefined business plans and leveraging local QR teams to increase revenue and engagement in key markets in Europe, US, ISC, APAC and GCC.
  • To develop and project manage various loyalty product offerings (benefits, campaigns etc) through interactions with various stakeholders internal and external.
  • To seek new and viable nonair partners through networking and sales calls that can bring value to joint members or customers.
  • To showcase merits of new partnership proposals through effective presentations and detailed business case that will gain senior management approvals.
  • To manage various stakeholders through detailed meetings, information exchange and discussions on commercial terms customer value propositions, mileage pricing, acquisition and engagement plans.
  • Account manage (client servicing) the portfolio of partners that are assigned, and to closely work with partners to ensure that growth is achieved year on year.
  • Influence key partnerships decisions through careful negotiations and contractual discussions to ensure winwin for QR and partners.
  • Review legal documents, liaising regularly with Legal and Contract teams to ensure compliance to standard business policies and practices.
  • Coordinate the launch pipeline of new partner products and services in close discussion with Loyalty Marketing and Corporate Communications teams to achieve maximum publicity and exposure.
  • Track monthly Avios purchases by partners adjusting business plans when needed to ensure yearly revenue targets will be met.
  • Influence key account partners in the assigned vertical to run joint offers, spend/awareness campaigns and targeted communication to enhance value to customers and promote new customer acquisitions.
  • Conduct postimplementation review of recent partner launches to assess level of effort and resources against results and plan better for future launches.
Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make.

You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience.

You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before.

Together, everything is possible.

Qualifications:

About You

We are hiring for an experienced professional to join our Loyalty team.

  • Bachelors degree.
  • 4+ years job related experience
  • Experience in Customer Loyalty Programs.
  • Possess effective communication skills to coordinate and negotiate with key stakeholders.
  • Proven experience to analyze data and create insightful presentations
About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.


So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story.

A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to Apply

  • Loyalty Partnership Specialist

    4 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    Qatar Airways presents an exciting opportunity to become a Loyalty Non-Airline Partnerships Specialist within the Customer Engagement & Loyalty department.As a specialist in Non-Airline Partnerships, you will take the lead in managing partnerships with various industries such as Financial, Travel, Retail, and Lifestyle. Your main tasks will involve expanding...

  • Loyalty Partnership Specialist

    1 month ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    Qatar Airways presents an exciting opportunity to become a Loyalty Non-Airline Partnerships Specialist within the Customer Engagement & Loyalty department.As a specialist in Non-Airline Partnerships, you will take the lead in managing partnerships with various industries such as Financial, Travel, Retail, and Lifestyle. Your main tasks will involve expanding...

  • Loyalty Partnership Specialist

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    Qatar Airways presents an exciting opportunity to become a Loyalty Non-Airline Partnerships Specialist within the Customer Engagement & Loyalty department.As a specialist in Non-Airline Partnerships, you will take the lead in managing partnerships with various industries such as Financial, Travel, Retail, and Lifestyle. Your main tasks will involve expanding...

  • Loyalty Partnership Specialist

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    Qatar Airways is thrilled to offer a new opportunity to be part of our Customer Engagement & Loyalty team as a Loyalty Non-Airline Partnerships Specialist.Joining us in this role means being the key point of contact for Non-Airline loyalty Partnerships such as Financial, Travel, Retail, and Lifestyle, among others. Your main tasks will include expanding and...

  • Loyalty Partnership Specialist

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    About the roleQatar Airways are excited to be launching a new opportunity to join our Customer Engagement & Loyalty department as a Loyalty Non-Airline Partnership Specialist.As a Loyalty Non-Airline Partnership Specialist, you will serve as primary lead for Non-Airline loyalty Partnerships (Financial, Travel, Retail and Lifestyle etc.) to grow and maintain...

  • Loyalty Airline Partnership Specialist

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    About the roleQatar Airways are excited to be launching a new opportunity to join our Customer Engagement & Loyalty team as a Loyalty Airline Partnership Specialist.As a Loyalty Airline Partnership Specialist, you will serve as primary lead for Airline FFP Partnerships. You will formulate business plans seeking new airline partners as well as improving...

  • Loyalty Airline Partnerships Manager

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    As Airline Partnerships Manager, you will create a clear airline partnerships strategy and refine/optimize all partnerships by working closely with the loyalty management team.Other key responsibilities are: Act as the key representative from loyalty in all internal and external alliances related discussions and topics to ensure having the appropriate...

  • Loyalty Partnerships Support Officer

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    As a Loyalty Partnerships Support Officer, you will be responsible to work closely with the loyalty systems team & loyalty operations team to solve any partnerships related queries or complaints from members related to accruals or redemptions. Additionally, you will be responsible to support the business by handling the billing operations, performance...

  • Loyalty Manager

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    About the roleWe are pleased to announce an incredibly exciting opportunity to join our Commercial team in Doha, Qatar as Loyalty Manager. In this role you are expected to take a leading role in the assigned Region to manage, plan and execute the Airline's strategy for customer loyalty, across all customer segments, including Program Members, Non-Members and...

  • Senior Manager Loyalty amp Partnerships Legal department

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Precision Hire Solution Full time

    About the role As a Senior Manager Loyalty & Partnerships you will be accountable and responsible to support the Loyalty team within QR Commercial Division by providing endtoend support to review analyse draft and negotiate complex contracts related to loyalty partnerships including compliance with relevant laws and regulations competition laws and...

  • Loyalty Marketing Specialist

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    About the roleQatar Airways are excited to be launching a new opportunity to join our Loyalty Engagement team as a Loyalty Marketing Specialist.As a Loyalty Marketing Specialist, you will support in the implementation of the loyalty marketing strategy (including Brand, Acquisition, Accrual, Redemption and Customer Engagement) through business and channel...

  • Senior Manager Loyalty

    2 months ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    About the role As a Senior Manager – Loyalty & Partnerships, you will be accountable and responsible to support the Loyalty team within QR Commercial Division by providing end-to-end support to review, analyse, draft and negotiate complex contracts related to loyalty partnerships including compliance with relevant laws and regulations, competition laws...

  • Loyalty Marketing Officer

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar People Dynamics Full time

    Work closely with creative teams to develop asset suites that extend to support localized delivery and overall personalization of campaigns at all available touchpoints, in order to deliver a sticky and positive customer interaction. Provide recommendation to identify the right audience for campaigns, considering customer segmentation, microsegmentation and...

  • Senior Manager Loyalty

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    About the roleAs a Senior Manager - Loyalty & Partnerships, you will be accountable and responsible to support the Loyalty team within QR Commercial Division by providing end-to-end support to review, analyse, draft and negotiate complex contracts related to loyalty partnerships including compliance with relevant laws and regulations, competition laws and...

  • Senior Manager Loyalty

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Talent Pal Full time

    About the roleAs a Senior Manager - Loyalty & Partnerships, you will be accountable and responsible to support the Loyalty team within QR Commercial Division by providing end-to-end support to review, analyse, draft and negotiate complex contracts related to loyalty partnerships including compliance with relevant laws and regulations, competition laws and...

  • Loyalty Project Specialist

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    As an Loyalty Project Specialist, you will be responsible to drive Loyalty business growth by efficiently balancing time, effort and resources in all projects under execution based on project management best practices to ensure efficient delivery as per committed timeline and within budget using optimized resources from various stakeholder areas. Facilitate...

  • Senior Manager Loyalty amp Partnerships Legal department

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Talent Pal Full time

    About therole As a SeniorManager Loyalty & Partnerships you will be accountable andresponsible to support the Loyalty team within QR CommercialDivision by providing endtoend support to review analyse draft andnegotiate complex contracts related to loyalty partnershipsincluding compliance with relevant laws and regulations competitionlaws and compliance data...

  • Customer Loyalty Specialist Home Move Team in Newcastle uponTyne UK

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Energy Jobline Full time

    We are looking for a Customer LoyaltySpecialist Home Move TeamEnergy Jobline wouldlike to introduce the role of Customer Loyalty Specialist Home MoveTeam based in Newcastle upon Tyne, UK. If you think you are asuitable match for this role, please hit the apply button for moredetails. service) plusbank holidays We are looking for a Customer Loyalty Specialist...

  • Loyalty Marketing Specialist

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar People Dynamics Full time

    Proactively plan and implement key activities to support core KPI metrics (including acquisition, accruals, breakage, redemption, engagement, mobile app downloads, and UOR) leveraging the expertise of digital marketing and CRM teams. Identify and share opportunities for consideration for the use of groupwide assets, with an aim to support overall delivery of...

  • International Partnerships Specialist

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar University of Doha for Science and Technology Full time

    The beautiful and culturally progressive State of Qatar is home to the world-class post-secondary institution, University of Doha for Science and Technology (UDST). University of Doha for Science and Technology (UDST) is the first national applied University offering applied Bachelor's degree and Master's degree in addition to certificates and diplomas in...