Sales Consultant
2 weeks ago
Experience:
Minimum of 2 yearsin retail or a fashion-related role, such as made-to-measure,bespoke suits, or men's formal dress.
High-EndClientele:
Comfortable working with high-end clients with variedpersonalities.
Sales Acumen:
Highly motivated,target-driven, and proven sales record.
Key Skills:
Excellent selling, negotiation, communication, customer service,and product knowledge.
CRM Knowledge:
Familiar with CRMpractices and able to build productive professional relationships.
Technical Skills:
Proficient in MS Office andpoint-of-sale (POS) systems.
Flexibility:
Able tomultitask and handle work outside regular hours.
- Adaptability Willingness to relocate to different stores and workshifts.
Environment:
Performs well in fast-pacedsettings.
Education:
High school diploma preferred in arelated field.
Organization and Work Ethic:
Highlyorganized and motivated for hard work.
CulturalSensitivity:
Ability to communicate effectively with diversecultures.
- Provide tailored services for individualpieces, whole outfits, colors, styles, and fabrics to match thecustomer's preferences, style, body type, and budget.
- Listen to customers' needs, understand theirpersonality, and provide prompt and efficient responses at alltimes.
- Follow up with customers via phone or homevisits, addressing their requests and questions.
- Generate and pursue leads to expand your customer base and focus onsales efforts by analyzing existing and potential customer volume.
- Maintain historical records by keeping track of area andcustomer sales data.
- Complete all paperwork related tosales, including handwritten and electronic sales orders, cashhandling, and payment recording.
- Reach out to customersthrough cold calling and messaging.
- Achieve targets andoutcomes according to the schedule.
- Supply managementwith reports on customer needs, challenges, interests, competitiveactivities, and opportunities for new products and services.
- Participate in stock management and control.
- Organize merchandise on the shop floor, update pricing tags, andmaintain the store in a clean and neat condition.
- Communicate effectively with team members in a friendly,respectful, and cooperative manner, whether in person, by phone, orin writing.
- Spend up to 100% of working time standing,walking, and moving around the store.
- Resolve customercomplaints by investigating issues, developing solutions, preparingreports, and making recommendations to management.
- Participate in training and workshops to develop new skills andapply them effectively.
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