Senior Sales Manager

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar Talent Pal Full time

A hotel sales manager networks with potential clients, manages large accounts, works to maintain a loyal customer base, and oversees hotel sales and marketing strategies.


Responsibilities:

  • Analyse local market trends and competitor activity to identify business leads.
  • Analyse current client base or target market for the hotel.
  • Devise new ways to expand that client base.
  • Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams.
  • Develop promotional and advertising materials for the hotel.
  • Oversee distribution of marketing materials.
  • Reaches out to organizations and businesses that might require a hotel for conferences and events.
  • Meets with representatives from these companies to explain the hotel's merits and amenities.

Job Responsibilities 2:

  • Networks with wedding planners and special event planners to encourage hotel bookings.
  • Design and advertise special group rates and packages to increase larger bookings. Prepare company contracts for the hotel in accordance with current business and pricing conditions.
  • Negotiate room rates/packages with corporate clients.
  • Overcome hesitations of clients to close a sale. Answer customer query in a prompt and professional manner.
  • Manages accounts of highprofile clients.
  • Processes payments and applies discounts as necessary.
  • Addresses and resolves any issues or complaints regarding sales or marketing.
  • Ensures that guests are enjoying their stay at the hotel and that large group needs are met.
  • Maintains positive relationships with clients to encourage repeat and recurring business.
  • Work within current business strategies and recognizing potential opportunities.
  • Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs.
  • Manage staff performance in compliance with company policies and procedures.
This job has been sourced from an external job board.
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