Sales Agent Al Maha Services

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar Talent Pal Full time

About the role

Promote and sell Al Maha Services to walkin customers create bookings based on online/email requests and answer customer enquiries to achieve the assigned revenue targets within prescribed time frames. Assist the sales force in order to achieve revenue targets and deliver exceptional service to our customers inside and outside Qatar Airways along with efficiently handling day to day sales related activities following the standard procedures.

Key accountabilities include:

  • Promote and sell Al Maha Services to walkin customers to drive sales growth and meet sales targets.
  • Respond to customers phone/email enquiries in a timely manner and generate sales from those enquiries.
  • Seek opportunities to upsell higher value Al Maha Services products to increase value and profitability per customer.
  • Checkin customers to the Al Maha Services lounge/sand manage lounge capacity appropriately to ensure the customer experience is optimized.
  • Provide support to the sales force to ensure increased awareness of Al Maha Services products/services by guiding them on the standard operating procedures and provide sufficient information.
  • Support business growth with corporate accounts and ensures all sales enquiries are directed to the Sales executives as potential new sales and revenues streams.
  • Consistently collect and send feedback from VIP and regular guests to the sales team and understand the service needs of the regular and VIP customers.

Be part of an extraordinary story

your skills. Your imagination. Your ambition. Here there are no boundaries to your potential and the impact you can make. Youll find infinite opportunities to grow and work on the biggest most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us impossible is only a challenge.

Join us as we dare to achieve whats never been done before.

Qualifications

About you

The successful candidate will have the following qualifications and skills:

  • Minimum of High school graduation
  • Minimum 2 years relevant experience
  • Formal qualification in sales or related is an advantage
  • Understanding of premium hospitality/airline/airport operation
  • Working knowledge of Word/Excel/PowerPoint
  • Good communication skills both verbal and written
  • Think creatively and find alternative solutions
  • Empathetic to needs of multicultural community

About Qatar Airways Group

Our story started with four aircraft. Today we deliver excellence across 12 different businesses coming together as one. Weve grown fast broken records and set trends that others follow. We dont slow down by the fear of failure. Instead we dare to achieve whats never been done before. So whether youre creating a unique experience for our customers or innovating behind the scenes every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.

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