Head of Corporate Planning
6 days ago
Position: Head of Corporate Planning & Business Excellence
Section: Corporate Planning & Business Excellence
Company: Nakilat
Location: Doha, Qatar
** PREFERENCE WILL BE GIVEN TO QATARI CANDIDATES **
Job Summary and Purpose
Lead the development and review of the corporate strategy and business plan, track progress against it, and advise on required actions/changes and continuous improvement activities as needed. The role shall actively contribute to cascading corporate strategy into divisional/functional strategies (Finance strategy, IT strategy, Supply Strategy, etc.) in alignment with the corporate overall strategy and ensure all initiatives related to enhancing business excellence and efficiency are in place.
Accountabilities
Corporate Planning Key Accountabilities:
- Engage in developing, implementing, and improving the short and long-term business plans and corporate strategy according to market needs and wants.
- Assist the business to prioritize initiatives and potential investment opportunities in line with the Corporate direction.
- Lead and supervise quality audits, self-assessments, and reviews to improve strengths and areas of improvements.
- Initiate and organize best practice activities aimed at enhancing business practices through a team approach.
- Influence Corporate Strategy through your team's collation of industry intelligence, trends, competitor profiling, etc., and recommendation of strategic action at a senior level.
- Facilitate and support various departments to develop the corporate strategy down to departments' strategic and business plan level.
- Collect data and report on the achievement of quality plans and suggest appropriate corrective and preventive action where necessary.
- Identify and foster innovative initiatives and development programs that would lead to reaching organizational strategic capabilities and excel among various business functions.
- Support the Risk function in driving their ERM during the planning cycle.
- Research and identify continual improvement concepts, focusing on standards compliance and quality assurance management.
- Perform any other duty within the context of the job role as will be discussed during the interview.
Business Excellence Key Accountabilities:
- Actively participate in cross-functional teams to develop and refine the Vision, Mission, and strategy of Nakilat, ensuring quality policies and key processes are aligned with Excellence schemes.
- Assist in managing the quality planning for Nakilat and its operating entities/subsidiaries based on the overall Excellence guidelines, mission, and vision of the organization.
- Implement the agreed Quality Measures and reporting methods to track Nakilat's compliance plan with the Excellence Model.
- Assist in the implementation of a framework for benchmarking and generation of data for best practice.
- Assess evidence, data, and information that are relevant to the submission document and lead the corporate planning team to prepare the trend analysis.
- Conduct Business Excellence awareness sessions for different business units to identify the required action plans in terms of business excellence.
- Assist and follow up the assigned action plans of business units according to the implementation plan.
- Conduct self-assessment using the RADAR Scoring Matrix.
- Support operational teams in delivering excellent customer experience by providing timely and accurate forecasting, resourcing/capacity planning, and reporting.
- Take an active role in the development of policies and procedures to ensure effective checkpoints and balances are included to generate quality output of services and products.
- Research and report the latest and updated 'Excellence' knowledge base.
- Manage participation in the Excellence Awards Program.
People Management:
- Manage section staff by overseeing their performance management, recruitment, training, and development to ensure high levels of engagement and competence.
Budgets and Plans:
- Contribute to the development of the Risk Management division budget and monitor its expenditure while ensuring optimal utilization of all available resources to protect Nakilat's interests.
Systems and Processes:
- Participate in the development of the Risk Management division policies, procedures, and systems, and ensure their proper implementation to support the achievement of different plans according to Nakilat's strategy.
- Carry out any other duties as directed by the Chief Corporate Planning & Risk Officer.
Key Result Areas
- Develop the annual, 3-year, and 5-year business planning process from both a strategic and tactical perspective.
- Delivery of a comprehensive report on the key activities for Business Excellence such as: Self-Assessment Results based on the Business Excellence Model and Compliance with IMS (Integrated Management Systems), Change Management, and Knowledge Management.
- Delivery of market-specific plans for priority markets within maritime in conjunction with business development.
- Deliver specific projects as part of the Corporate Strategy team.
- Ensure key corporate targets are achieved such as Revenue Performance, Unit Growth, gross operation profit, and Customer and Employee metrics.
Qualifications:
- Master's Degree in business administration/MBA (with a focus on corporate strategy and excellence).
- Globally recognized credential certification in Quality and Excellence Assessment Programs such as Six Sigma, EFQM, DQG, ISO, etc.
Experience:
- 8 to 15 years of strategy and business excellence experience in a multicultural environment, with exposure to a leadership role.
Job Specific Skills:
- Experience in the application of strategic planning processes.
- Experience in financial and operational performance processes.
- Experience in overall project management tools and techniques.
- Ability to develop strategy formulation, monitoring, and reporting.
- Ability to produce timely, accurate, and effective reports.
- Ability to perform control reviews in all areas of business.
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