Service Delivery Coordinator
3 weeks ago
- Create and confirm orders in Oracle Transport Management (OTM).
- Track and trace shipments, ensuring system updates and document requirements are met.
- Plan and execute sell and buy shipments through to delivery.
- Validate requirements like credit limits and document mismatches.
- Coordinate payment, document collection, customs clearance, and delivery planning.
- Consolidate fleet allocation and work with the Land Transport team.
- Update shipment information, including events, ETA, ETD, costs, payments, and documentation.
- Create, approve, and dispatch customer bills and supplier invoices.
- Ensure timely billing and payment to support optimal cash flow.
- Advance payment collection from customers for all shipments.
Diploma in any discipline, preferably in Business Administration.
Professional Experience:2-3 years' experience with a freight forwarder. Intermediate knowledge of freight forwarding process.
Computer Skills:Advanced Microsoft Office.
Language Skills:Fluent communication (oral & writing) in English (and basic oral Arabic).
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