General Manager

4 days ago


Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time
What's on your plate?
  • Identify and build a network of warehouse (stores) space across the region.
  • Build your team from the ground up to launch and scale grocery delivery across the country including the warehouse operations team, buying and category management team, operations and support team.
  • As the General Manager, you will be responsible for defining the operating procedures, KPIs and ensuring the success of all teams.
  • Closely collaborate with our global grocery product and operations team, as well as local entity teams to drive process implementation in the context of global projects (40+ countries).
  • Reconcile locals' needs and technical capabilities in order to optimize our business performance.
  • Lead cross-functional team alignment to make our internal and external operations more efficient and scalable.
  • You will own the definition of KPIs and sales targets and drive operations to meet goals.
  • Constantly monitor fulfillment processes and recommend improvements to increase productivity and also drive total revenue.
  • Understand the needs of stakeholders with competing priorities, while delivering solutions that satisfy both mutually: i.e., balancing retailer partners' needs and those of our operations teams.
  • Closely collaborate with DMart Regional Teams in constantly refining the project blueprint and executing against it.
What did we order?
  • You have at least 7 years of experience in progressively responsible roles in consumer retail or CPG. Alternatively, you might have worked in a consulting capacity in this industry and are looking forward to an operator role.
  • You have built teams and led cross-functional projects at scale.
  • Experience working within logistics and real estate is also advantageous.
  • You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.
  • You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short-staffed, making a customer delivery, or taking customer calls. No job is too insignificant, no detail is too small for you.
  • You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.
  • You are someone energized by the unknown and look forward to learning each day on the job.
  • You have excellent analytical and communication skills, and always like to be hands-on with several tools.
  • Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.
  • Has good connections within the CPG industry and authorities.
  • Language skills: Fluent English is mandatory. Arabic is a plus.
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