Chief Steward
7 days ago
Location: QA
Property Name: Wyndham Grand Doha
Wyndham Hotels and Resorts is now seeking a Chief Steward to join our team at Wyndham Grand Doha West Bay Beach in Doha, Qatar.
Job SummaryThe role of a Chief Steward is to ensure that operating equipment, food processing facilities, storage rooms, walk-in fridges, immediate corridors holding areas, and other assigned areas are always in clean hygienic condition as per the standard laid out.
General Requirements- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service-oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
- Supervise activities of evening stewards, pot washers, and night stewards to ensure proper utensil sanitation and storage.
- Comply and assure compliance with all safety standards by following all safety rules and procedures.
- Check banquet hallway, loading dock, and receiving area for cleanliness.
- Supervise and maintain the sanitation of kitchen, store rooms, hallways, dock, and equipment.
- Maintain a high standard of cleanliness and orderliness in all kitchens, back dock, dumpster and utility work areas.
- Keep management informed of shortage of equipment and supplies.
- Operate the dishwashing equipment to ensure that all china, glass, and silver are cleaned thoroughly and sanitation of such is maintained.
- Return all clean china, glass, and silver to its proper storage location using care to minimize breakage.
- Knowledge of proper safe handling techniques for all chemicals used.
- Report any faulty equipment to management immediately.
- Know the location and operation of all fire extinguishing equipment.
- Practice safe work habits at all times to avoid possible injury to self or other employees.
- Follow the proper procedures in the breakdown, cleaning and reassembling of all kitchen equipment, as needed.
- Follow all sanitation standards.
- Prepare route sheets for the day.
- High School diploma or equivalent and/or experience in a related field preferred.
- College course in related field helpful.
- Supervisory experience preferred.
- Flexible and long hours sometimes required.
- Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
Wyndham Hotels & Resorts is the world's largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company's mission of making hotel travel possible for all.
What we expect from youYou will play an important part in our mission to make travel possible for all by:
- Being responsive, respectful and delivering great experiences to our guests, partners and communities.
- Fostering an inclusive environment where individuals feel empowered to bring their authentic selves to work and share their diverse perspectives.
- Bringing your best every day and strive to exceed expectations in all you do.
With Wyndham Hotels & Resorts, you can expect a fulfilling career to include:
- Growth opportunities through best-in-class training and career development, leadership training, mentorship opportunities and educational support.
- Competitive salary and benefits.
- Team member benefit programs that focus on nutrition, exercise, lifestyle management, physical and emotional wellness, financial health, and the quality of the environment in which all team members work and live.
- A Culture of Diversity & Inclusion - Our inclusive culture infuses different perspectives that reflect our diverse customers and communities around the world.
Wyndham Hotels & Resorts is the champion of the everyday traveler. Every day, we work to make hotel travel possible for all. With more hotels than anyone else, we offer the largest and widest collection of hotel experiences in the world. So wherever and however people travel, Wyndham will be there to welcome them.
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