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Airline Customer Contact Centre Agent
2 months ago
Be part of the 5-star team. Grow and develop your career through this opportunity. We are looking for Agents to join our team for Qatar Airways Doha Contact Centre in Qatar. This is an exciting opportunity to explore and be part of the Aviation industry. As Customer Contact Centre Agent, you will provide excellent service to Qatar Airways customers through different channels of communication such as telephone, email and web chat. You will ensure that customer satisfaction is optimized in every interaction whilst working closely with the team to deliver top-quality customer service. Your specific responsibilities will include: • Respond professionally to in-bound calls from customers and queries. Sell, up-sell and cross-sell Qatar Airways products and services to the customers. • Create new reservations and make changes to existing reservations. Provide quotes on the correct fares and rules of carriage issuance and re-issuance of tickets. • Handle multi-products and services as required and escalate queries to your Senior Contact Centre staff when appropriate. • Support E-commerce, Trade and Frequent Flyer Program activities. • Process ticket refunds Upon joining, you will undergo 5 weeks of classroom training and 4 weeks of On-the-Job training on Amadeus system and Qatar Airways products and policies. We have a team of experts and industry professionals who will support and work with you through-out your training journey
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Airline Customer Contact Centre Agent
2 weeks ago
Baladīyat al Ghuwayrīyah, Qatar QATAR Airways Full timeBe part of the 5-star team. Grow and develop your career through this opportunity. We are looking for Agents to join our team for Qatar Airways Doha Contact Centre in Qatar. This is an exciting opportunity to explore and be part of the Aviation industry. As Customer Contact Centre Agent, you will provide excellent service to Qatar Airways customers through...
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Airline Customer Contact Centre Agent
2 months ago
al-Ghuwayriyah, Qatar QATAR Airways Full timeYour specific responsibilities will include: • Respond professionally to in-bound calls from customers and queries. Sell, up-sell and cross-sell Qatar Airways products and services to the customers. • Create new reservations and make changes to existing reservations. Provide quotes on the correct fares and rules of carriage issuance and...
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Airline Customer Contact Centre Agent
4 weeks ago
al-Ghuwayriyah, Qatar QATAR Airways Full timeYour specific responsibilities will include: • Respond professionally to in-bound calls from customers and queries. Sell, up-sell and cross-sell Qatar Airways products and services to the customers. • Create new reservations and make changes to existing reservations. Provide quotes on the correct fares and rules of carriage issuance and...
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Airline Customer Contact Centre Agent
2 months ago
al-Jumayliyah, Qatar QATAR Airways Full timeYour specific responsibilities will include: • Respond professionally to in-bound calls from customers and queries. Sell, up-sell and cross-sell Qatar Airways products and services to the customers. • Create new reservations and make changes to existing reservations. Provide quotes on the correct fares and rules of carriage issuance and re-issuance...
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Airline Customer Contact Centre Agent
4 weeks ago
al-Jumayliyah, Qatar QATAR Airways Full timeYour specific responsibilities will include: • Respond professionally to in-bound calls from customers and queries. Sell, up-sell and cross-sell Qatar Airways products and services to the customers. • Create new reservations and make changes to existing reservations. Provide quotes on the correct fares and rules of carriage issuance and re-issuance...
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Airline Customer Contact Centre Agent
2 weeks ago
al-Jumayliyah, Qatar QATAR Airways Full timeYour specific responsibilities will include: Respond professionally to in-bound calls from customers and queries. Sell, up-sell and cross-sell Qatar Airways products and services to the customers. Create new reservations and make changes to existing reservations. Provide quotes on the correct fares and rules of carriage issuance and re-issuance of tickets. ...
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Airline Customer Contact Centre Agent
2 weeks ago
Baladīyat al Ghuwayrīyah, Qatar QATAR Airways Full timeYour specific responsibilities will include: Respond professionally to in-bound calls from customers and queries. Sell, up-sell and cross-sell Qatar Airways products and services to the customers. Create new reservations and make changes to existing reservations. Provide quotes on the correct fares and rules of carriage issuance and re-issuance of tickets. ...
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Airline Customer Contact Centre Agent
2 months ago
al-Jumayliyah, Qatar QATAR Airways Full timeYour specific responsibilities will include: • Respond professionally to in-bound calls from customers and queries. Sell, up-sell and cross-sell Qatar Airways products and services to the customers. • Create new reservations and make changes to existing reservations. Provide quotes on the correct fares and rules of carriage issuance and re-issuance...
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Airline Customer Contact Centre Agent
4 weeks ago
al-Jumayliyah, Qatar QATAR Airways Full timeYour specific responsibilities will include: • Respond professionally to in-bound calls from customers and queries. Sell, up-sell and cross-sell Qatar Airways products and services to the customers. • Create new reservations and make changes to existing reservations. Provide quotes on the correct fares and rules of carriage issuance and re-issuance...
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Contact Center Officer Arabic Speaker
2 months ago
al-Ghuwayriyah, Qatar QATAR Airways Full timeanswers incoming calls from patients ...Responsible for overseeing the operations of the customer service department and call centre to ensure high levels of customer satisfaction.…About the job Customer Service Agent (12 Months Contract) Identify and assess customers needs to achieve satisfaction Build sustainable…Responsibilities: Make calls...
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Contact Center Officer Arabic Speaker
4 weeks ago
al-Ghuwayriyah, Qatar QATAR Airways Full timeanswers incoming calls from patients ...Responsible for overseeing the operations of the customer service department and call centre to ensure high levels of customer satisfaction.…About the job Customer Service Agent (12 Months Contract) Identify and assess customers needs to achieve satisfaction Build sustainable…Responsibilities: Make calls...
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Customer Services Coordinator SSU
2 months ago
al-Jumayliyah, Qatar QATAR Airways Full timeYour specific responsibilities include: · Assess the customer satisfaction metrics and feedback to identify improvement areas and implement best practices to enhance the overall customer experience. · Review and analyse customer satisfaction survey data and feedback to identify trends, patterns, and areas of improvement. · Review and...
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Customer Services Coordinator SSU
4 weeks ago
al-Jumayliyah, Qatar QATAR Airways Full timeYour specific responsibilities include: · Assess the customer satisfaction metrics and feedback to identify improvement areas and implement best practices to enhance the overall customer experience. · Review and analyse customer satisfaction survey data and feedback to identify trends, patterns, and areas of improvement. · Review and...
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Contact Center Officer Arabic Speaker
2 weeks ago
Baladīyat al Ghuwayrīyah, Qatar QATAR Airways Full timeanswers incoming calls from patients ...Responsible for overseeing the operations of the customer service department and call centre to ensure high levels of customer satisfaction....About the job Customer Service Agent (12 Months Contract) Identify and assess customers needs to achieve satisfaction Build sustainable...Responsibilities: Make calls to...
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Cargo Customer Services Agent
1 month ago
al-Ghuwayriyah, Qatar QATAR Airways Full timeQatar Aviation Services – Cargo is currently recruiting for Cargo Customer Service Agent to be based in Doha, Qatar. You will be responsible to handle import and transit documentation. Notifies consignee of the arrival of freight and collects payment for handling charges. Accepts cargo based on IATA regulations. Attend on queries and email...
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Cargo Customer Services Agent
4 weeks ago
al-Ghuwayriyah, Qatar QATAR Airways Full timeQatar Aviation Services – Cargo is currently recruiting for Cargo Customer Service Agent to be based in Doha, Qatar. You will be responsible to handle import and transit documentation. Notifies consignee of the arrival of freight and collects payment for handling charges. Accepts cargo based on IATA regulations. Attend on queries and email...
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Contact Center Manager
4 weeks ago
al-Ghuwayriyah, Qatar Hamad Medical Corporation Full timeJob Description: Hamad Medical Corporation is seeking a Contact Center Manager to join our team in a remote work capacity. As the Contact Center Manager, you will be responsible for overseeing the operations of our contact center, ensuring that all communications with patients and healthcare professionals are handled in a timely and efficient manner. This...
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Ground Services Customer Services Agent
1 month ago
al-Ghuwayriyah, Qatar QATAR Airways Full timeJoin us at Qatar Airways Hub Customer Services Team We are seeking talented individuals to join as Customer Services Agent to join our award winning team in Ground Services Operations. In this role you will provide 5-star engaging service to all Qatar Airways passengers in Hamad International Airport. You will have natural flair of delivering unforgettable...
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Ground Services Customer Services Agent
4 weeks ago
al-Ghuwayriyah, Qatar QATAR Airways Full timeJoin us at Qatar Airways Hub Customer Services Team We are seeking talented individuals to join as Customer Services Agent to join our award winning team in Ground Services Operations. In this role you will provide 5-star engaging service to all Qatar Airways passengers in Hamad International Airport. You will have natural flair of delivering unforgettable...
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Reservations Agent
4 weeks ago
al-Ghuwayriyah, Qatar Hilton Full timeA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible...