Lead Housekeeper

2 months ago

Al Daayen, Qatar QATAR Airways Full time

Qatar Airways is pleased to announce an incredibly exciting opportunity to join our Facilities Management team.As a Lead Housekeeper, you will be responsible to coordinate and supervise of cleaning and housekeeping services across Qatar Airways Residential buildings owned as well as leased properties. Additionally, the role will be required to oversee and manage works executed by service providers appointed either by QR or building owners as per contractual scope of work. Key Responsibilities: • Responsible for overseeing the general cleaning of apartments and common areas of residential buildings leased or owned by Qatar Airways. • Responsible for overseeing of service providers daily / weekly / monthly cleaning schedule and ensuring work completion as per Qatar Airways standard and the scope of work prescribed in the contract. • Advise the Housekeeping Supervisor of new requirements that need to be included in the SOW to meet operational requirements. • Visit the assigned number of Qatar Airways owned or leased properties and ensure that the quality of the Cleaning Services is maintained as per Qatar Airways standards. • Execute Quality Control System through daily inspections schedules and unplanned checks. • Ensure Service providers and contractor's staff follow cleaning processes as trained in order to achieve the required standards. • Ensure timely corrective measures are taken, on a need basis, to address any non-confirming situations, notify Officer of any recurrence of such issues. • Maintain daily absentee log to ensure replacement is provided in a timely manner. • Propose recommendation to officer from time to time on improving the approach to cleaning, thus improving the appearance & cleanliness in the facility. • Participate actively in contract formation and provide input to housekeeping supervisor through SOW and Technical Evaluation. • Ensure that housekeeping and cleaning services are performed as per approved SLA at all times. • Ensure that health and hygiene standards in QR staff occupied buildings are maintained as per industry standards. • Document the tasks carried out by service providers. • Conduct site inspections to check whether Manpower requirements are maintained, Quality of Cleaning is maintained, Contractual obligations are met and Non-confirming situations and compliance thereof are addressed. • Inform Superiors on key issues. • Perform other department duties related to his/her position as directed by the Head of the Department. Qualifications We are looking for a passionate and experienced professional to join our Facilities Management Team who can recognize themselves in the points below. • Minimum qualification of Vocational, Tertiary or Trade qualification. • Hotel Management or Housekeeping OR Diploma in Hotel Management OR Diploma or Certificate in Housekeeping preferred. • Minimum 3-4 years of relevant experience • Experience in Hospitality Industry/ Corporate Offices as Cleaning Supervisor Project Management will be given preference. • Excellent written and verbal communication skills in English is required • Knowledge of MS Office is highly preferred. • Should work well in a cross-culture environment. • Should maintain confidentiality and self-discipline. • Should be motivated, responsible and focused with the ability to work under pressure • Should be well-organized with multi-tasking abilities. • Should be a team-player. • Should be willing to learn and continuously develop skills and knowledge. • Should hold a Valid / Transferable Driving License

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