Itsm Support Specialist

Mannai Corporation is a forward-thinking organization that seeks a skilled Senior ITSM Consultant to join its team. As an ITSM Consultant, you will provide expert guidance and support to help the company achieve its IT service management goals.Job Description:The ideal candidate will have a strong understanding of IT service management best practices,...

We are Hiring ITSM Consultant - Change Management - Assess and update CM process according to the new ITSM streamline process - Establishing the CM process links (Input/Output) with Project management process - Manage change request for small projects according to the PMO agreed timeline - Establishing the CM process links (Input/Output) with the new Realis...

We are Hiring ITSM Consultant - Change Management - Review the RM process procedure draft and identified improvements - Establish RM team to validate and test the process scope and activities - Run Pilot for Release management process - Establishing the RM process links (Input/Output) with Project management process - Revise and update Release predefined...

We are hiring Application Support/ Development Consultant for an IT Consulting company in Qatar. **Minimum requirements**: - Strong understanding and experience with leading ITSM platform BMC ITSM Helix & Digital Workspace). - Must have experience across all ITSM modules (Incident Management, Change Management, Problem Management, Work Oder Management,...

IT NOC SPECIALIST/ ENGINEER - Minimum bachelor’s degree in IT, Computer Science, or related field - ITIL Foundation V2 or V3 certification would be very helpful. - ITIL-knowledgeable and having capability of doing ITIL-based work. - Experience working in the fast-paced televised media environment. - Previous experience in IT Service Management working with...

We are hiring IT NOC Specialist/ Engineer to work under our reputed client in Qatar. **Minimum requirements**: - Bachelor’s degree in IT, Computer Science or related field. - 3 years professional experience in IT domain, IT Support, Systems or Networking in mid to large enterprise, IT Service Management working with any ITSM product although ITSM. - ITIL...

**Responsibilities** - Troubleshooting methodologies. - Install, upgrade, support and troubleshoot printers, computer hardware and any other authorized peripheral equipment. - To be proficient on ITSM processes and consult end-users on workflow. - Perform troubleshooting through diagnostic techniques and pertinent questions. - Determine the best solution...

We are seeking a highly skilled and experienced Senior Specialist – Automated Services Creation Specialist to lead the design, development, and implementation of advanced automation solutions across our entire IT landscape.Key ResponsibilitiesThis role requires the following key responsibilities:Define and lead the development of long-term automation...

Minimum 2 years experience Proven experience in customer service agent role Experience as an IT technician or other IT support role Good understanding of computer systems printers mobile devices and other tech products Excellent experience using most Microsoft products including word excel and PowerPoint Excellent experience in windows 10 including...

**JOB TITLE: IT SERVICE MANAGEMENT CONSULTANT** **JOB REQUIREMENTS** **Education & Certifications**: - Bachelor's degree in IT, Computer Science, or a related field. - ITIL v4 Foundation certification is mandatory; higher-level certifications (e.g., Managing Professional, Strategic Leader) are preferred. - Certifications in project management...

We are hiring for Arabic & English (Bilingual) Call Centre Support Services Duration:6 Months & extendable (depends on project) Location: Doha Education: Bachelor degree in IT related Experience:3+ Years minimum with applicable certification Call Centre Support Services/Resources Hours of Service : Up to 6 days per week (up to 48 hours per week) - On...

We are hiring for English Speaking Call Centre Support Services Duration:6 Months & extendable (depends on project) Location: Doha Education: Bachelor degree in IT related Experience:3+ Years minimum with applicable certification Call Centre Support Services/Resources Hours of Service : Up to 6 days per week (up to 48 hours per week) - On call during...

Minimum 2 years experience Proven experience in customer service agent role Experience as an IT technician or other IT support role Good understanding of computer systems printers mobile devices and other tech products Excellent experience using most Microsoft products including word excel and PowerPoint Excellent experience in windows 10 including...

Why Work at Mekdam Holding Group?We're looking for a talented IT Service Desk Operator to join our dynamic team! As an IT Service Desk Operator, you will provide expert support services to clients and users, resolving technical issues and escalating critical incidents.The ideal candidate will have a strong background in Microsoft Operating Systems, the...

Job OverviewAs a NOC Engineer at lxbfYeaa, you will be part of a dynamic team that provides exceptional customer service and support. Your primary responsibility will be to ensure the smooth operation of our networks and systems, identifying and resolving issues in a timely and efficient manner.Responsibilities:Enter data into trouble ticketing systems in an...

Brunel is a global provider of flexible workforce solutions and expertise, connecting specialists with clients across the globe. We deliver innovative services like Recruitment (people, talent, and training), Logistics (global mobility and travel), Technical Services (project support and setup) and Consultancy to our clients both globally and...

**Company Description** We are currently looking for Ivanti Administrator for our Qatar operations with the following terms & conditions. Key Deliverables/Responsibilities: Design, configure, and maintain the Ivanti Neurons ITSM/ITAM platform to support IT service management processes. Customize and configure the Ivanti Neurons ITSM modules (Incident,...

Job Overview:The IT Support Specialist will be responsible for the day-to-day support of IT systems throughout the hotel. This includes maintaining hotel software and hardware, solving technical and operational problems, and ensuring the security of hotel data.

**Job description**: **Key Responsibilities**: **Summit System Administration**: Oversee the daily administration and maintenance of the Summit system. Configure and customize the Summit platform to meet the organization's specific requirements. Monitor system performance, troubleshoot issues, and implement solutions to optimize functionality. IT Service...

About the Role:We are seeking a highly skilled and experienced IT Support Specialist to join our team at ABC Consultants. As an IT Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients and users.Key Responsibilities:Ensure full availability of Service Desk telephone and email support...