IT Support Tech,sr

1 week ago

Doha, Qatar Parsons Full time

**Minimum Clearance Required to Start**:
Not Applicable/None

**SPECIFIC RESPONSIBILITIES**:

- Provides in-person analytical and technical support for the installation, repair, preventive maintenance, troubleshooting, upgrades, modifications and enhancements to individual workstations, personal computers, related hardware, and software. May have special knowledge and skills in specialized areas required to support Parsons end user computing environment.
- Troubleshoots software and hardware questions, issues, problems and failures with workstations, personal computers, related hardware, and software; this may include more complex and challenging matters that require research and initiative to resolve. Activities include recognition, research, isolation, resolution, follow-up actions and refer those to higher-level End User Support staff members or to other IT groups.
- Troubleshoot all Microsoft products including - Microsoft Active Directory, Exchange, OWA, MS Teams, OneDrive and SharePoint administration changes
- Understands the concept of and able to provide first level user support for Electronic Document Management Systems (e.g. Aconex or any other related).
- Understands the concept of and able provide first level user support for Project Control Systems e.g. Primavera and Collaboration Services e.g. Microsoft SharePoint.
- Works with end users as necessary to assure they know and follow new and existing procedures.
- Assures that all activities are documented and reported according to Parsons and IT standards.
- Maintain and manage the local IT Hardware inventory including spares. Responsible for H/W and S/W receiving on delivery from vendors. Maintains knowledge of current trends in the development of end user hardware and software
- May work with third-party vendors and contractors in handling routine installation, maintenance and use of their products and services.
- Assists with project mobilization activities; may work with projects having to do with IT infrastructure hardware, as directed.
- Independently correspond with various Service Providers in resolving issues or requesting services. Ensure IS spares and stocks are proactively managed. Provide status reports on site issues and Incident cases.

**KEY RELATIONSHIPS**:
Supervision Received
- MEA EUC Manager, MEA IT Operations Director, MEA BISO Advisor

Supervision Given
- None

Internal Contacts
- IT Team Members; Users

External Contacts
- Vendors, Contractors, Clients

**PREFERRED EDUCATION/EXPERIENCE**:
**Certifications**:
Microsoft Certified Professional (MCP) required.

**SKILLS/COMPETENCIES**:
Excellent customer service skills.

Ability to identify, analyze and resolve technical issues, questions and problems with hardware and software configurations.

Written and oral communication skills in English is must for the position (Arabic will be added advantage), including the ability to speak very well in basic professional situations and present technical data in a logical manner that is easy to understand (may include communication via telephone, in person, or presenting to small groups).

  • Tech Support

    7 days ago

    Doha, Qatar Helium Health Full time

    Helium Health is a full-service healthtech company that provides a suite of solutions for healthcare providers, payers, patients and partners in emerging markets. We offer a hospital management suite, automated lending and data-driven public health solutions for healthcare stakeholders in Africa and the Middle East. We are looking to hire a Tech Support...

  • Sr. Electrical Engineer Gas Field

    6 days ago

    Doha, Qatar Project Support Service co Full time

    Hello, We are looking for Senior Electrical Engineer for Ras laffan industrial city. Should have more than 8 years of experience in same field Electrical Engineer NVQ Level 5/6 or NEBOSH Diploma Post graduate Diploma or Degree Previous experience as HSE Sr Electrical Engineer for Oil and Gas Megaproject **Experience**: - ras laffan industrial city: 4...

  • Legal Tech Sales Specialist

    4 weeks ago

    Doha, Qatar Zenith Consulting Full time

    **Job Title: Legal Tech Sales Specialist** **Location**: Qatar **Salary**: 10,000 QAR/month + commissions **Experience**: 5 years in sales **Responsibilities**: - Drive sales of legal software to businesses. - Identify and engage potential clients in need of legal tech solutions. - Build and maintain strong B2B relationships. - Customize solutions to...

  • Tech Control Facility Technician Ii

    2 weeks ago

    Doha, Qatar General Dynamics Information Technology Full time

    Clearance Level Secret Category Field Engineering Location Doha, Qatar Onsite Workplace **Public Trust**:None****: **Requisition Type**:Regular****: **Your Impact**: Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defense’s mission to keep our country safe and secure. - Tech...

  • Tech Control Facility Technician Ii

    2 weeks ago

    Doha, Qatar General Dynamics Information Technology Full time

    Clearance Level Secret Category Field Engineering Location Doha, Qatar Onsite Workplace **Requisition Type**:Regular****: **Your Impact**: Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defense’s mission to keep our country safe and secure. - Tech Control Facility Technician...

  • Support Engineer

    2 weeks ago

    Doha, Qatar Fusion Tech Full time

    Hiring for a IT support Engineer. **Job Description**: - Installation and configuration of Windows based operating systems & Patch management, software update and monitor the system status and unwanted software. - Configuring & troubleshooting of Desktop/Laptops for L2 level & Managing data backup and recovery. - **Configure & Troubleshooting of TCP/IP...

  • Fleet Coordinator

    1 week ago

    Doha, Qatar FLANK Tech Full time

    Job Title:* Fleet Coordinator *Company:* Flank Tech *Location:* Doha *Job Type:* Full-Time *About Us:* Flank Tech is a leading taxi company dedicated to providing efficient and reliable Limousine Management services. We are currently seeking a motivated and detail-oriented Fleet Coordinator to manage our fleet and ensure smooth operations. *Job...

  • SAP Fieldglass Consultant

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Tech Mahindra Full time

    2 days ago Be among the first 25 applicantsDirect message the job poster from Tech MahindraTech Mahindra offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. With 145,000+ professionals across 90+ countries helping 1100+ clients, TechM provides a full spectrum of...

  • Tech Maintenance Assistant

    2 weeks ago

    Doha, Qatar Johnson Controls Full time

    **What you will do** The Tech Maintenance Assistant will be reporting directly to the Project Supervisor HVAC. As part the HVAC Aftermarket team you will be based in Qatar and support the technical team in install, service, repair and carry out preventative maintenance on refrigeration systems and equipment such as reciprocations and screw compressors,...

  • Associate Ndt Tech

    1 week ago

    Doha, Qatar McDermott Full time

    **Company Overview**: People power our future. That is why advancing a dynamic, inclusive environment, where everyone grows and thrives is critically important to us. Our ingenuity fuels daily life. Together, we’ve forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea...

  • Academic Support Specialist

    7 days ago

    Doha, Baladīyat ad Dawḩah, Qatar PS Tech Full time

    Academic Support SpecialistThis role involves supporting students through various aspects of their educational journey. The Academic Support Specialist works closely with students, faculty, and staff to ensure students receive the necessary guidance and support to succeed academically.Key ResponsibilitiesProvide guidance and support for students facing...

  • Financial Data Analyst Lead

    6 hours ago

    Doha, Baladīyat ad Dawḩah, Qatar Focal Tech Inc Full time

    Job DescriptionFocal Tech Inc. is hiring a Financial Data Analyst Lead to support budget control and accounts payable activities.This position requires strong analytical skills, attention to detail, and excellent communication and stakeholder management skills to coordinate with cross-functional teams.The successful candidate will design and build an Excel...

  • Sr Radar Tech

    2 weeks ago

    Doha, Qatar Raytheon Intelligence & Space Full time

    **Position Responsibilities** - Knowledge of the interpretation and use of diagnostic tools and equipment related to the Radar system Based Electrical systems and equipment - Knowledge of the various procedures performed by a Systems Engineer when acting as an operator to the Phased Array Radar - Install and test Universal Solid State Modules (USSMs),...

  • Tech Support Analyst

    1 week ago

    Doha, Qatar UBS Full time

    Qatar - Information Technology (IT) - Group Functions **Job Reference #** - 277828BR **City** - Doha **Job Type** - Full Time **Your role** - Are you highly motivated in solving technology issues? Are you at your best when supporting others? Do you work well in a team environment? - We’re looking for someone that can: - support IT Services & Products...

  • Corporate Business Development Manager

    1 week ago

    Doha, Qatar Fusion Tech Full time

    Urgent Requirement. Female Canidataes Preferred. **Job description** The Corporate Business Development Manager (CBDM) sells IceWarp collaboration solution direct to the company’s most strategic, complex Key accounts. EAM will have significant experience of selling complex software solutions to large enterprise accounts. Typically manages up to 15...

  • Senior Quality Ops Tech

    2 weeks ago

    Doha, Qatar McDermott Full time

    **Job Overview**: Senior Quality Ops Tech (Senior Vendor Inspection Coordinator) (Senior Source Inspection Administrator) has responsibilities for the source inspection coordination and preparation of relevant documentation in the respective project and repotting to Source Inspection Manager (Project) or Project Quality Manager / Senior Project Quality...

  • Sr Civil

    5 days ago

    Doha, Qatar MATRIX INCORPORTATED CONTRACTING CO. W.L.L Full time

    Sr Civil / Structural Designer - Minimum 10+ years of experience in Qatar or GCC - diploma in a related field such as science and/or engineering - Previous experience working as a Civil Designer is mandatory - Produce structural engineering 3D models and 2D construction drawings - Designs support for onshore pipeline installation drawings - CADD software -...

  • IT Support Engineer

    2 weeks ago

    Doha, Qatar IT Solutions and services Full time

    **Responsibilities**: - Continuously monitor and maintain systems and networks - Respond to technical support calls from other staff members or clients and communicate how to resolve issues - Diagnose and troubleshoot system and network problems, software faults or hardware complications **Must have knowledge**: - CCNA - MCSAN - ETWORKING - LAPTOP,...

  • Sr Civil

    5 days ago

    Doha, Qatar MATRIX INCORPORTATED CONTRACTING CO. W.L.L Full time

    Hiring Sr Civil / Structural Designer - Minimum 10+ years of experience in Qatar or GCC diploma in a related field such as science and/or engineering Previous experience working as a Civil Designer is mandatory Produce structural engineering 3D models and 2D construction drawings Designs support for onshore pipeline installation drawings CADD software -...

  • Power Generation Tech- QAtar

    1 week ago

    Doha, Qatar Raytheon Full time

    **Date Posted**: 2024-06-17 **Country**: United States of America **Location**: TX001: El Paso 7201 Montana Avenue, El Paso, TX, 79925 USA **Position Role Type**: Onsite At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of...