Call Center Agent
6 months ago
**Responsibilities**:
- Manage large amounts of inbound and outbound calls in a timely manner
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call centre database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Requirements and skills
- Previous experience in a customer support role
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- High school degree
Pay: QAR2,000.00 - QAR3,000.00 per month
-
Call Center Agent
4 months ago
Doha, Qatar Iyanli Full timeWe are looking for an enthusiastic Call Center Agent to handle customer inquiries and provide support over the phone. The Call Center Agent will answer questions, resolve issues, and ensure customer satisfaction. **Responsibilities**: - Handle inbound and outbound calls professionally. - Respond to customer inquiries and provide accurate information. -...
-
Call Center Agent Position
6 months ago
Doha, Qatar Ajwan Group Full time**Call Center Agent Position** Exciting Opportunity for Experienced Call Center Agent in Food and Beverage Industry! Join our team as a Call Center Agent with specialized experience in the food and beverage sector. If you have a passion for providing excellent customer service and possess a background in F&B call center operations, we want to hear from...
-
Call Center Agent
6 months ago
Doha, Qatar amitsqatar.com Full timeCall center agent - 3 years experience in IT support ITL certification is must Bilingual -Arabic and English
-
Call Center Agent
2 months ago
Doha, Qatar ABH Real Estate Qatar Full time**Job description** **Title**: Call Center Agent **Location**: Qatar **Company**:ABH Real Estate **Company Description**:A leading Real Estate agency based in Dubai & Qatar, focused on Luxury properties, awarded best luxury Real estate brokerage for 2022 & 2023 and most lead generated winner on Property Finder for 2021. We are seeking experienced and...
-
Call Center Agent
6 months ago
Doha, Qatar amitsqatar.com Full timecall center agent (immediately) 3 year experience Female Bilingual(Arabic and English) نوع الوظيفة: دوام كامل Ability to Commute: - Doha (مطلوب) Ability to Relocate: - Doha: Relocate before starting work (مطلوب)
-
Call Center Agent
6 months ago
Doha, Qatar Ruby Qatar Full time**CALL CENTER AGENT** **Responsibilities**: - Conduct outbound calls to potential customers to promote our products/services and secure sales. - Meet and exceed individual and team sales targets to contribute significantly to the company's revenue growth. - Develop and maintain a strong understanding of our products/services to effectively address customer...
-
Call Center Agent
3 weeks ago
Doha, Qatar B Holding Full timeHiring for call center agent Working hours 9 per day, shifts, morning, afternoon, evening 1 day off Must speak both English & Arabic languages Having experience in the same field min 2 years. Excellent communication skills **Job Types**: Full-time, Contract Application Deadline: 28/01/2025
-
Call Center Agent
2 months ago
Doha, Qatar Danat Qatar LLC Full timeShall be responsible for answering the queries of the customers in case of maintenance calls. - With minimum of 3 years of work experience as an Administrative Assistant and Maintenance Coordinator is an advantage. - Provide information, handle complaints, satisfy customer and maintain good image for the company. - Answer inbound calls as well as assist...
-
IT Il Call Center Agent
6 months ago
Doha, Qatar amitsqatar.com Full timeCALL CENTER AGENT (ITIL certification) Female, Arabic speaker EXP 2-3
-
Call Center Supervisor
8 months ago
Doha, Qatar Ajwan Group Full time**Key Responsibilities**: - Reaching the Target Sales on a Daily Basis: Ensure that the call center team consistently achieves the daily sales targets by motivating and guiding agents to maximize sales opportunities. - Team Management: Lead and supervise a team of call center agents, ensuring their adherence to established protocols and maintaining service...
-
Call Center Agent
3 months ago
Doha, Qatar Gulf Overseas HR Consultancy Full timeCall Center Representative responsibilities include: - Managing large amounts of inbound and outbound calls in a timely manner - Following call center “scripts” when handling different topics - Identifying customers’ needs, clarify information, research every issue and providing solutions - Manage large amounts of inbound and outbound calls in a...
-
Call Center/customer Service Agent(Arabic)
2 months ago
Doha, Qatar Economic Group Full timeWe are currently looking for **Call Center agent-Arabic Speaker** who is having experience in Maintenence to join our Call Center team in Economic Group. **As a Call Center agent you will**: Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers...
-
Call Center Agent with Bacherlors in It/computer
6 months ago
Doha, Qatar amitsqatar.com Full timeCall center Agent with Bachelors in IT/Computer, with a minimum 3 years of experience Ability to Commute: - Doha (required) Ability to Relocate: - Doha: Relocate before starting work (required)
-
Call Center Manager
6 months ago
Doha, Qatar Ajwan Group Full time**Previous Experience as a Manager is Mandatory.** **Job description** - **Supervising Call Center Operations**: Oversee the day-to-day operations of the call center, ensuring smooth functioning and adherence to protocols. - **Team Management**: Lead and motivate the call center team to achieve performance targets and provide excellent customer service. -...
-
Call Center Supervisor
6 months ago
Doha, Qatar Ajwan Group Full time**Supervising Call Center Operations**: Oversee the day-to-day operations of the call center, ensuring smooth functioning and adherence to protocols. - **Team Management**: Lead and motivate the call center team to achieve performance targets and provide excellent customer service. - **Training and Development**:Train new hires and provide ongoing coaching...
-
Customer Service Call Center Agent
3 weeks ago
Doha, Qatar Dieture Full time**Role Overview**: As a Call Center Agent, you will be the primary point of contact for customers contacting our company. You will handle inbound and outbound calls, providing exceptional customer service, resolving issues, and promoting our products or services. Your goal is to ensure customer satisfaction and maintain a positive company image. **Key...
-
Call Center Supervisor
6 months ago
Doha, Qatar Healthcare Services Group Full time**Key Responsibilities**: - **Supervise and Lead**: Directly manage and lead a team of customer service representatives, providing guidance, coaching, and support to ensure performance targets are met. - **Quality Assurance**: Monitor and evaluate calls for quality assurance, providing feedback and coaching to agents to enhance customer interactions. -...
-
Call Center Supervisor
6 months ago
Doha, Qatar Healthcare Services Group Full time**Key Responsibilities**: - **Supervise and Lead**: Directly manage and lead a team of customer service representatives, providing guidance, coaching, and support to ensure performance targets are met. - **Quality Assurance**: Monitor and evaluate calls for quality assurance, providing feedback and coaching to agents to enhance customer interactions. -...
-
Call Center Agent
6 months ago
Doha, Qatar Softje Full time**Job Overview**: **Responsibilities**: - Handle inbound and outbound customer calls in a professional manner. - Resolve customer inquiries, complaints, and issues promptly. - Provide accurate information about products and services. - Document customer interactions and maintain detailed records. - Escalate complex issues to the appropriate department or...
-
Call Center Agent
6 months ago
Doha, Qatar Falcon Express Qatar Full timeMust be locally available in Qatar - Must have 2 or more years Call Center Experience - Must know how to speak English & Hindi - Available to start immediately **Job Types**: Permanent, Full-time **Salary**: QAR3,000.00 - QAR3,500.00 per month **Experience**: - Call Center: 2 years (required) **Language**: - English and Hindi (required)