Head of Customer Service

7+ years of work experience in customer service, with experience in setting up the function from scratch. - Leadership: The ability to lead and inspire a team of customer service professionals. - Communication Skills: Clear and effective communication is vital in this role. The Head of Customer Service must be able to communicate with both team members and...

Job DescriptionJob Title: Customer Service OfficerJob Summary:We are seeking a highly skilled and experienced Customer Service Officer to join our team at Qatar National Bank (QNB). As a Customer Service Officer, you will be responsible for providing exceptional customer service to our cardholders and merchants, ensuring that their needs are met and...

Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at QNB Group. As a key member of our Card Center, you will be responsible for providing exceptional customer service to cardholders and merchants, ensuring that their needs are met and exceeded.Key ResponsibilitiesCustomer ServiceRespond to customer...

As Customer Service Officer within Qatar Aircraft Catering Company, you will be responsible to liaise with Business Customers, communicate all updates and information and their special requirements to all relevant stakeholders and to support in ensuring that the Customers' specifications are achieved through proper management while making sure that the...

{"h2": "About the Role", "p": "At Qatar Airways Group, we are committed to delivering exceptional customer experiences. As a Customer Service Improvement Officer, you will play a crucial role in enhancing our airport operations and customer service standards. Your primary responsibility will be to manage service levels, investigate complaints, and implement...

About the role at People Dynamics**Job Summary:**We are seeking a highly organized and customer-focused individual to manage the front desk at our head office. As a key member of our team, you will be responsible for providing exceptional service to our guests, handling incoming calls, and performing various administrative tasks.**Key...

Manage large amounts of incoming phone calls. - Generate sales leads. - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication - Maintaining a positive, empathetic, and professional attitude toward customers always. - Provide accurate,...

About the Role: At Hamad International Airport, we believe that success starts with exceptional people. We are on keen on finding the right personnel who will be responsible in ensuring that all the Quality Standards including the KPIs and SLAs are achieved or exceeded and also conducting regular inspections and supervisions of the Passenger flows, customer...

About the Role: At Hamad International Airport, we believe that success starts with exceptional people. We are on keen on finding the right personnel who will be responsible to provide excellent Customer service and Terminal operation training as well as conduct customer service and operational improvement campaigns besides maintaining a customer centric...

About QNB GroupEstablished in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.The Group's presence through its subsidiaries and associate companies extends to more than 31 countries across three continents, providing a comprehensive range of advanced...

Key Accountabilities: Role Purpose The Head of Visitor Services will oversee all visitor services staff and operations including reception, ticketing, greeting, hosting, tours, some public programs, volunteers, administrative, managerial, and performance-based aspects of the Visitor Services. The Head of Visitor Services will coordinate, roster, and manage...

About the Role:We are seeking a highly skilled and experienced professional to join our team as a Customer Service Improvement Officer at Hamad International Airport. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and driving operational excellence across our airport.Key...

About the Role:We are seeking a highly skilled and experienced professional to join our team at Qatar Airways Group as a Customer Service Improvement Officer. In this role, you will be responsible for providing exceptional customer service and terminal operation training, conducting customer service and operational improvement campaigns, and maintaining a...

**NEW VACANCY** Head Waiter / Head Waitress (Captain) LEADING FOOD INDUSTRY IN DOHA FLUENT IN ENGLISH & ARABIC Minimum 5 years experience in Qatar. **OVERVIEW OF ROLE** Head waiters/waitresses manage the food and beverage service in a hospitality outlet or unit. They are responsible for the customer’s experience. Head waiters/waitresses coordinate all...

{"Role Summary": "As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring customer satisfaction, and driving sales growth. Your primary focus will be on providing efficient, friendly, and quality service to customers, answering queries, and guiding them through various banking procedures. You will also be...

We are reputed Engineering Consultants based in Doha, We are looking for **Customer Service representative for our Sister company** with more than 5+ years of experience, preferably Arabic speaker. **Key Responsibilities**: - **Order Processing**: Handle customer orders, ensuring accuracy and efficiency in processing. Assist customers with order placement,...

Qatar Aviation Services - Cargo is currently recruiting for Cargo Customer Service Supervisor to be based in Doha, Qatar. Your role is to provides quality service in accordance to customer requirements, ensuring safety, conduct quality audits, monitor and measure process against policies. Take actions for continual improvement operations for ensuring smooth...

**Job description**: ** MALE ONLY** - **Welcoming all customers with a smile.** - **Attract potential customers by answering service inquiries and provide** **information about other services.** - **Provide accurate information to the customer and make sure that the** **customer understands their chosen driving package.** - **Open the customers file and help...

{"Job Title": "Guest Service Agent", "Job Description": "Key ResponsibilitiesAs a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests. Your duties will include:Answering and directing phone calls in a professional and courteous mannerProviding wake-up calls and informing security if a guest does not...

**CUSTOMER SERVICE**: **Job ID **:2338 **Location **:Doha - Qatar **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Customer Service / Telecalling AED 1,100.00 - 1,300.00 **Other Benefits **:Food+Accomodation+Transport+Water+Electricity **GCC Driving License **:No **Description: - Should have experience in Same Role. Detailed...