Head of Customer Service

7+ years of work experience in customer service, with experience in setting up the function from scratch. - Leadership: The ability to lead and inspire a team of customer service professionals. - Communication Skills: Clear and effective communication is vital in this role. The Head of Customer Service must be able to communicate with both team members and...

Brunel is a global provider of flexible workforce solutions and expertise, connecting specialists with clients across the globe. We deliver innovative services like Recruitment (people, talent, and training), Logistics (global mobility and travel), Technical Services (project support and setup) and Consultancy to our clients both globally and...

As Customer Service Officer within Qatar Aircraft Catering Company, you will be responsible to liaise with Business Customers, communicate all updates and information and their special requirements to all relevant stakeholders and to support in ensuring that the Customers' specifications are achieved through proper management while making sure that the...

Important ***: **Please fill in the QNB - Application Form before proceeding with your Online Application**: Click Here to Download the Application Form: Step 1: Click the link above, Download the file, fill and sign the QNB - Employment Application Form & Relatives Degree Declaration Form **Important Note**: Please write "**N/A**" or "**None**" or "**لا...

About the Role: At Hamad International Airport, we believe that success starts with exceptional people. We are on keen on finding the right personnel who will be responsible in ensuring that all the Quality Standards including the KPIs and SLAs are achieved or exceeded and also conducting regular inspections and supervisions of the Passenger flows, customer...

**About the role** We are recruiting for the role Customer Services Officer within Customer Contact Centre based in Doha, Qatar. The Customer Services Officer is responsible for all service delivery aspects of the Contact Centre. You will manage the service quality, service levels and revenue generation through teams in accordance with defined targets. You...

Manage large amounts of incoming phone calls. - Generate sales leads. - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication - Maintaining a positive, empathetic, and professional attitude toward customers always. - Provide accurate,...

About the Role: At Hamad International Airport, we believe that success starts with exceptional people. We are on keen on finding the right personnel who will be responsible to provide excellent Customer service and Terminal operation training as well as conduct customer service and operational improvement campaigns besides maintaining a customer centric...

**Head of Customer, International, Marketing & Products** **Some careers prize diversity more than others.*** If you’re looking for a career where you will be respected as an individual and valued for the contributions you make, join HSBC and discover how diversity drives our success. Whether you want a career that could take you to the top, or simply...

**About the role**: As Customer Service Improvement Specialist, you will be responsible for helping us achieve this ambition: - Responsible to gather intelligence to customer behaviours and industry standards, with the aim of developing improvements programs that support the creation and maintenance of a customer centric airport environment. Develops...

We are reputed Engineering Consultants based in Doha, We are looking for **Customer Service representative for our Sister company** with more than 5+ years of experience, preferably Arabic speaker. **Key Responsibilities**: - **Order Processing**: Handle customer orders, ensuring accuracy and efficiency in processing. Assist customers with order placement,...

we are looking for customer service specialist to join our Logistics team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, and provide training to new hires. Customer Service Specialist Responsibilities: Immediately escalating serious...

**Job description**: ** MALE ONLY** - **Welcoming all customers with a smile.** - **Attract potential customers by answering service inquiries and provide** **information about other services.** - **Provide accurate information to the customer and make sure that the** **customer understands their chosen driving package.** - **Open the customers file and help...

Key Accountabilities: Role Purpose The Head of Visitor Services will oversee all visitor services staff and operations including reception, ticketing, greeting, hosting, tours, some public programs, volunteers, administrative, managerial, and performance-based aspects of the Visitor Services. The Head of Visitor Services will coordinate, roster, and manage...

Key Responsibilities: - Staff supervision, operational functions, uplift management, on-time-performance, customer liaison, outstation communication to ensure that the business provided our customers with high standard service. Supervision and Handling of any complex, long haul, VIP, charter flights, as and when required by the operations in order to ensure...

**CUSTOMER SERVICE**: **Job ID **:2338 **Location **:Doha - Qatar **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Customer Service / Telecalling AED 1,100.00 - 1,300.00 **Other Benefits **:Food+Accomodation+Transport+Water+Electricity **GCC Driving License **:No **Description: - Should have experience in Same Role. Detailed...

Qatar Aviation Services - Cargo is currently recruiting for Cargo Customer Service Supervisor to be based in Doha, Qatar. Your role is to provides quality service in accordance to customer requirements, ensuring safety, conduct quality audits, monitor and measure process against policies. Take actions for continual improvement operations for ensuring smooth...

Key Responsibilities: - Respond to customer inquiries and provide information about our abaya products, pricing, and availability. - Assist customers in placing orders via either the website or out instagram page, tracking shipments, and processing returns or exchanges. - Use effective communication and persuasion skills to close sales and meet sales...

Position: FEMALE Restaurant Guest Relations Officer / Client Relationship Officer Starting Salary: QAR 4,000 - QAR 5,800 **Minimum Requirements and Qualifications**: - To make sure that restaurant guests are given exceptional customer service - **Previous experience as a Lead Hostess / Customer Service Supervisor / Client Relationship Officer from a...

Operating and monitoring service requirements. - Increase brand awareness and drive sales growth. - Track and report updates on staff's productivity. - 2 Years' experience in cleaning services. - Excellent customer service skills. - Self-sufficient. - Reliable. - Excellent problem solving skills. - Monitor company phone as needed. - Computer skills to...