Customer Service
5 hours ago
Job Description: Customer Service Representative for a Cleaning and Hospitality Company
Job Title:
Customer Service Representative
Key Responsibilities:
Providing accurate information about the company’s services and pricing.
Registering customer requests and scheduling appointments according to their needs and company availability.
Handling customer complaints effectively and providing appropriate solutions.
Ensuring customer satisfaction and service quality.
Preparing daily reports on customer interactions and service requests.
Maintaining organized records of all transactions and updating customer data regularly.
Coordinating with internal teams (cleaning, hospitality, etc.) to ensure high-quality service delivery on time.
**Requirements**:
Gender: Female only.
Education: Diploma or equivalent (required).
Experience: Minimum of 2 years in customer service, preferably in cleaning or hospitality sectors.
Language: Proficiency in Arabic (reading and writing) and English (required).
Residency: Applicant must currently reside in Doha.
Availability: Ready to join immediately.
**Benefits**:
**Salary**: QAR 3,500.00 to QAR 6,000.00 per month (including accommodation and transportation allowance).
Mobile allowance: Provided by the company.
Additional Information:
Open interviews will be conducted, and further details will be discussed during the interview.
**Required Skills**:
Excellent communication skills.
Ability to work under pressure and resolve issues effectively.
Strong organizational and time management abilities.
Proficiency in using computer software (e.g., customer management tools).
How to Apply:
We look forward to welcoming you to our team and delivering exceptional experiences to our customers
نوع الوظيفة: دوام كامل
الراتب المدفوع: QAR٤٬٠٠٠٫٠٠ لكل شهر
اللغة:
- العربية و الانجليزية (مطلوب)
تاريخ البدء المتوقع: 26/01/2025
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