Customer Service

Minimum 3 years' experience in a freight forwarding role is required; preferably in a customer service or operations role. - Previous experience using the ERP system, CargoWise One, is required. - Previous experience updating or negotiating client rates is preferred. - Proficiency with Microsoft Office including Outlook, Teams, Word, and Excel. - Clear and...

**Job description**: ** MALE ONLY** - **Welcoming all customers with a smile.** - **Attract potential customers by answering service inquiries and provide** **information about other services.** - **Provide accurate information to the customer and make sure that the** **customer understands their chosen driving package.** - **Open the customers file and help...

Job Description: Customer Service Representative for a Cleaning and Hospitality Company Job Title: Customer Service Representative Key Responsibilities: Providing accurate information about the company’s services and pricing. Registering customer requests and scheduling appointments according to their needs and company availability. Handling customer...

**CUSTOMER SERVICE**: **Job ID **:2338 **Location **:Doha - Qatar **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Customer Service / Telecalling AED 1,100.00 - 1,300.00 **Other Benefits **:Food+Accomodation+Transport+Water+Electricity **GCC Driving License **:No **Description: - Should have experience in Same Role. Detailed...

Key Responsibilities: - Respond to customer inquiries and provide information about our abaya products, pricing, and availability. - Assist customers in placing orders via either the website or out instagram page, tracking shipments, and processing returns or exchanges. - Use effective communication and persuasion skills to close sales and meet sales...

**We are looking to hire a qualified Customer Service Manager to join our dynamic team.** - Overseeing daily operations of handling customer enquiries, calls, visits, request, and complaints - Overseeing the drafting and distribution of written and verbal correspondence regarding customer enquiries and complaints - Promoting and sharing customer service...

Job Purpose: The Customer Service Supervisor will be responsible for managing a team of customer service agents. The primary responsibility of this role is to ensure that the team delivers excellent customer service and maintains high levels of customer satisfaction. This position will require leadership, organizational, and communication skills to...

_**Supervisory Responsibilities**:_ - Hires entry-level customer service employees. - Trains new employees in the companys customer service policies, procedures, and best practices. - Organizes and oversees the schedules and work of assigned staff. - Conducts performance evaluations that are timely and constructive. - **Duties/Responsibilities**:_ - Manages...

**Responsibilities**: - Supervising day-to-day operations in the customer service department. - Responding to customer service issues in a timely manner. - Creating effective customer service procedures, policies, and standards. - Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis. - Implementing an...

**Job description** **Head of Customer Service** - Lead and manage a team of customer service representatives, providing guidance, training, and support to ensure exceptional customer service delivery. - Monitor and analyze customer service metrics, such as response time, resolution rate, and customer satisfaction, to identify areas for improvement and...

**Customer Service Representative Job Description** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and...

**Customer Service** Job Location: Qatar Qualifications/Skills: Bachelor's degree or diploma in the same field. Min. 3 years of experience in Customer Service - Proven customer support experience or experience as a Client Service Representative - Track record of over-achieving quota - Strong phone contact handling skills and active listening - Familiarity...

We are hiring a Customer Service Representative to manage customer queries and complaints. **Job Description**: General Purpose: Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services. Main Job Tasks and Responsibilities: - Answer calls professionally - Respond promptly to...

We are looking for a customer-oriented service representative for a facility management company. **must have experience in a facility management and service company.** **Responsibilities** **Customer Service Responsibilities list**: - Manage large amounts of incoming phone calls. - Generate sales leads - Identify and assess customers’ needs to achieve...

**Ritaj Facility Management** **Customer Service Representative with Facility Management Experience** **Facility Management Experience** **Must know Arabic/English** **Position Overview**: As a Customer Service Representative (CSR) with experience in facility management, you will be responsible for ensuring excellent customer satisfaction while handling...

3+ years of work experience in customer service - Verbal Communication: Clear and articulate verbal communication is crucial for conveying information and understanding customer needs. - Strong problem-solving skills to assess customer issues and find effective and efficient solutions. - Patience is essential, especially when dealing with frustrated or upset...

**Role Description** This is a full-time on-site role at The Play Attic in Doha, Qatar for a Cashier Customer Service position. As a Cashier Customer Service, you will be responsible for handling customer transactions, providing excellent customer service, and ensuring a positive customer experience. **Qualifications** - Excellent communication and...

We are hiring a Customer Service Representative to manage customer queries and complaints. **Responsibilities**: - Maintaining a positive, empathetic and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer...

Business Unit: QNB - Qatar Division: Retail Banking Department: Retail Banking Country: Qatar Closing Date: 04-Mar-2025 About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries...

Parsons is looking for an amazingly talented **Customer Service Lead **to join our team! The Customer Service Lead will be ensuring organization’s customers receives positive experience and feel valued. The position is responsible for conducting customer mapping, designing customer journeys and strategies to effectively manage queries, provide relevant...