Graduate Service Desk Agent
3 days ago
We are excited to announce an opportunity for a recent graduate to join our Service Desk Team as a Graduate Service Desk Agent.
Job Overview:The successful candidate will be responsible for providing excellent customer service and technical support for our clients in the oil and gas industry.
Responsibilities:- Technical Support: Respond to customer inquiries via phone, email, or chat. Troubleshoot basic technical issues related to software, hardware, and network connectivity.
- Escalation: Escalate unresolved issues to Level 2 support or relevant teams.
- Documentation: Maintain detailed logs of customer interactions, problems, and resolutions in the help desk system.
- Education: Bachelor's degree in IT or related field.
- Language: Arabic and English speaking.
- Skills: Strong communication and interpersonal skills. Problem-solving mindset and attention to detail. Ability to prioritize and manage multiple tasks effectively.
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Front Desk Agent
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Wyndham Hotels & Resorts EMEA Full timeJob DescriptionThe Front Desk Agent plays a vital role in representing the hotel to our guests throughout their stay. This position involves handling all front desk duties, including check-in and check-out procedures, cash handling, taking reservations, answering phone calls, and assisting guests with their inquiries.
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Front Desk Agent
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Wyndham Hotels and Resorts, Inc. Full timeResponsibilitiesThe Front Desk Agent will be responsible for greeting guests, checking them in and out, and handling their requests in a friendly and efficient manner. This role also involves responding to guest inquiries, resolving issues, and maintaining accurate records.RequirementsBachelor's degree in Hospitality or a related field.Previous experience in...
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IT Service Desk Professional
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeService Desk RoleWe are looking for a skilled Helpdesk L2 Engineer to join our Service Desk team. This role involves providing technical support and maintenance services to desktop PCs, telephone systems, wireless networks, and peripheral devices.Core ResponsibilitiesPerform scheduled maintenance tasks on installed PCs, networks, telephone systems, and...
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Service Desk Director
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time**Job Description:**We are seeking a seasoned Service Desk Director to lead our service desk team at Diyar United Company. In this role, you will be responsible for providing exceptional customer service, resolving technical issues, and improving service delivery processes.**Responsibilities:**Lead the service desk team to provide timely and effective...
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Service Desk Operations Lead
19 hours ago
Doha, Baladīyat ad Dawḩah, Qatar asgatech Full timeAs a Service Desk Operations Lead at Asgatech, you will play a crucial role in managing a busy Service Desk, ensuring clients receive an exceptional client experience. Your responsibilities will include managing and coordinating urgent and complicated support issues, acting as the incident manager in major incidents, and developing and mature phone & email...
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Technical Service Desk Manager
19 hours ago
Doha, Baladīyat ad Dawḩah, Qatar asgatech Full timeAs a Technical Service Desk Manager at Asgatech, you will be responsible for overseeing the management of incidents, problems, changes, and service requests. This role requires someone who enjoys managing a busy Service Desk, ensuring clients receive an exceptional client experience while mentoring the Service Desk team and helping resolve escalated client...
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Service Desk Operator
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar ABC Consultants Full timeJob Summary:We are seeking a skilled Service Desk Analyst to join our team at ABC Consultants. As a key member of our IT support team, you will provide high-quality assistance to our clients, ensuring their needs are met promptly and efficiently.Responsibilities:Offer phone and email support to clients, addressing their technical queries and concerns.Monitor...
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Service Desk Leadership Position
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar asgatech Full timeIncident Resolution Specialist - asgatech in Borehamwood, Herts seeks an experienced Incident Resolution Specialist to oversee a busy Service Desk, ensuring clients receive great customer service, mentoring the team, and resolving escalated client issues. This is a challenging opportunity for a skilled individual to join a fast-growing Managed Services...
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IT Service Desk Manager
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar ORACLe Full timeJob OverviewWe are seeking a highly skilled IT Service Desk Manager to join our team at ORACLe. As a key member of our support team, you will be responsible for ensuring that our customers receive exceptional service and support.The successful candidate will have a proven track record in technical support, with a strong focus on customer satisfaction and...
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Service Desk Supervisor
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar NAKILAT Full timeNakilat seeks a highly skilled and experienced Helpdesk Team Lead to join our IT department. As a key member of our team, you will be responsible for managing IT service desk staff coverage, preparing reports on SLA compliance, service desk metrics, and IT assets.Key Responsibilities:Establish and set the standard for the provision of support services within...
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Customer Service Representative
2 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Century Marina Hotel Full timeJob OverviewThe Century Marina Hotel is seeking a skilled Reservation Agent to join its team. This full-time position is based in Doha, Qatar and involves handling reservations, providing exceptional customer service, and performing receptionist duties.Key ResponsibilitiesManage hotel reservations effectively and efficiently.Ensure seamless communication...
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IT Service Desk Team Lead Professional
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Nakilat Full timePREFERRED QUALIFICATIONS:Job OverviewNakilat seeks a highly skilled IT Service Desk Team Lead to oversee the daily operations of our service desk function. As a key member of the IT team, you will be responsible for ensuring that all service levels are met in line with the needs of a safe and efficient IT operations within Nakilat and its joint ventures.Key...
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Service Desk Operations Manager Job
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Nakilat Full timeJob ResponsibilitiesOverviewThe IT Service Desk Team Lead will be responsible for managing the day-to-day operations of our service desk function. This includes providing consulting support to site organizations in regard to office automation, end-user computing projects, and training programs.Key AccountabilitiesService Desk Support and Operations: Provide...
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Guest Services Agent
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar City Centre Rotana Doha Full timeWe are seeking a highly motivated and organized Guest Services Agent to join our team at City Centre Rotana Doha. As a key member of the Front Office department, you will be responsible for providing exceptional customer service to our guests.Key Responsibilities:Receiving and responding to guest inquiries in a timely and professional manner.Maintaining...
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Front Desk Coordinator
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Danat Qatar LLC Full timeJob DescriptionWe are seeking a highly motivated and organized Front Desk Coordinator to join our team at Danat Qatar LLC. The successful candidate will be responsible for coordinating front desk activities, managing guest requests, and providing exceptional customer service.Key Responsibilities:Coordinate front desk activities, including managing guest...
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Front Desk Service Coordinator
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar 1st-jobs Full timeJob OverviewWe are seeking a dedicated Front Desk Service Coordinator to join our team at 1st-jobs in Doha, Qatar.Provide exceptional guest service, creating a positive first impression and addressing guest needs promptly.Collaborate with the Front Office Team to ensure efficient service delivery and maintain high standards of quality.Key...
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Front Desk Representative
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Wyndham Hotels and Resorts, Inc. Full timeFront Desk RepresentativeWe are seeking a skilled and friendly Front Desk Representative to join our team at Wyndham Grand Doha West Bay Beach in Doha, Qatar.The ideal candidate will have excellent communication skills and be able to effectively handle all duties related to the front desk, including check-in/check-out, cashiering, taking reservations,...
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Front Desk Coordinator
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Step 2 Teaching Full timeJob OverviewAs a key member of our team at Step 2 Teaching, the Front Desk Coordinator plays a crucial role in ensuring seamless patient experiences. This dynamic individual will be responsible for managing front desk activities, providing exceptional customer service, and maintaining accurate records.
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Help Desk Technician
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar ABC Consultants Full timeService Desk Analyst Job Description:As a Service Desk Analyst at ABC Consultants, you will play a critical role in delivering exceptional customer service to our clients. Your primary responsibility will be to receive, evaluate, and respond to technical inquiries and issues from our clients.Key Duties:Assist clients with technical queries and problems via...
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Customer Service Manager
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Grand Hyatt Full timeCompany Overview:Grand Hyatt Doha is a renowned hotel chain that prioritizes delivering exceptional guest experiences. Our core values of Wellbeing, Inclusion, Respect, Empathy, Integrity, and Experimentation guide our daily operations.The Role:We are seeking an experienced Assistant Manager to join our Front Office team. As the Assistant Manager - Front...