Cluster Lead

1 week ago


Doha, Qatar Allied Enterprises Full time

1): Min Experience : Minimum 10 years of experience in leading IT Service Delivery team Experience in managing high volume of customer service.

2): Experience in leading large teams distributed across multiple sites Overarching broad based IT Knowledge across the whole domain Proficient in quality, processes and best practices.
3): Experience of working in a customer service environment
4): Experience in managing escalation and taking accountability for group of sites Analytical and problem-solving skills
5): Experience of working in the region and knowledge of local culture will be an added benefit
6): High attention to detail and accuracy
7): Flexibility and a related ability to work autonomously
8): A positive attitude, patience and persistence, especially when dealing with various internal and external stakeholders

**Job Types**: Full-time, Permanent, Contract
Contract length: 12 months

**Salary**: QAR4,000.00 - QAR5,000.00 per month

Ability to commute/relocate:

- Doha: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- IT Service: 10 years (required)

**Language**:

- ENGLISH (required)

License/Certification:

- QID,DRIVING LICENCE & NOC (required)



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