Senior Manager Managed Service
4 days ago
**About Us**:
Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of
**About the Business Unit**:
Ooredoo's Business BU is a critical part of the company's first line customer facing activities for all Business Accounts and has a significant role to play in long term business value creation through product design, achievement of sales revenue, profit and customer satisfaction, as defined in the annual business plans. modes: responding to specific partnership requests from other departments (e.g., Product Hub, Professional Services) and proactively scouting partners based on industry trends and market opportunities. The Managed Services department is an integral revenue growth area to the newly created business solution division focused initially on providing services in the established managed connectivity and security areas and mandated with overall growth in revenue and in further new domains such as cloud. Whereas the professional services team is the overall lead in acquisition and delivery of projects, the managed services team is focused on offering and maintaining managed services as on-going customer services (recurring revenues). OQ is sending a strong signal to the enterprise market by giving focus to the managed services domain as a means to enhance customer value and engagement continuously with the OQ quality of service, and for that, the Managed services team is responsible for building and delivering that quality.
**About the Role**:
This role is responsible for managing the design, deployment, and ongoing delivery of both customized connectivity solutions. This role focuses on providing end-to-end managed services for enterprise clients, ensuring seamless and secure network connectivity, including WAN, LAN, VPN, SD-WAN, and other network solutions tailored to specific client needs. Collaborates with the product team to promote and expand the adoption of standard managed connectivity services, increasing Ooredoo's market presence and ensuring solutions evolve to meet customer demands. This techno-commercial role requires a balanced approach, blending technical expertise in designing bespoke solutions with a commercial mindset to align off-the shelf products with business objectives. Leads a team of connectivity experts and works closely with cross-functional teams, including sales, product development, and operations, to ensure the efficient, scalable, and profitable delivery of managed connectivity services.
If you would like to view the full role profile; please click here.
**About You**:
10 years' experience in a similar role
-
Senior Manager Managed Service
4 days ago
Doha, Qatar Ooredoo Group of Companies Full time**About Us**: Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of! **About the Business Unit**: Ooredoo's...
-
Service Improvement Senior Manager
5 days ago
Doha, Qatar People Dynamics Full timePosition : Service Improvement Senior Manager Contract : Permanent Full Time Client : Government Job Responsibilities: - Lead the identification and prioritization of service improvement opportunities, such as by conducting surveys, interviews, or focus groups - Develop and implement new service improvement initiatives that are aligned with the...
-
Senior Manager Service Control
1 week ago
Doha, Qatar MEEZA Full timeThe primary responsibilities of the **Senior Manager Service Control**: As a Process Owner, this role is responsible for: - Sponsoring, designing and change-managing the process and its metrics - Defining the process strategy - Assisting with process design - Ensuring that appropriate process documentation is available and current - Defining appropriate...
-
Senior Manager Catering Services
2 weeks ago
Doha, Qatar Qatar Airways Full timeAs a Senior Manager Catering Services, you will be accountable for the 24/7 planning and delivery of all aspects of the Catering Services operation worldwide. You will be working across the organization to deliver all aspects of the on-board service requirement, ensuring that all flights depart on time and with the correct specification of catering, bars and...
-
Senior Manager Product and Services
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar Ooredoo Qatar Full timeAbout Ooredoo Qatar:Ooredoo Qatar is a leading telecommunications provider in Qatar, offering a range of innovative services to its customers. With a strong focus on digital transformation, the company aims to provide world-class communications services to its customers.Job Description:The Senior Manager Product Development will play a crucial role in...
-
Senior IT Service Manager
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar وزارة الصحة العامة - قطر Full timeAbout the JobWe are seeking a highly experienced IT Service Management Specialist to join our team. As an IT Service Management Specialist, you will be responsible for providing technical expertise and guidance on IT service management processes and tools.Main ResponsibilitiesIT Service Management Process Implementation: Implement and maintain IT service...
-
Senior Manager
7 days ago
Doha, Qatar Linum Consult Full timeThe Role Senior Manager Facilities Management - Qatar CLIENT Linum Consult’s client is a major company operating out of the Middle East. They are currently seeking a Senior Manager Facilities Management to ensure their facilities management systems are implemented and delivered in Qatar. RESPONSIBILITIES - Providing strategic direction, planning and...
-
Senior Manager Catering Services
2 weeks ago
Doha, Qatar Qatar Airways Full time**About the role**: Accountable for the 24/7 planning and delivery of all aspects of the Catering Services operation worldwide. Works across the organization to deliver all aspects of the on-board service requirement, ensuring that all flights departs on time and with the correct specification of catering, bars and dry stores. Leads, manages and develops the...
-
Senior Finance Manager
3 weeks ago
Doha, Qatar Anantara Full time**Company Description** A luxury hospitality operator for modern travelers, Minor Hotels, connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, our...
-
Service Design Manager
5 days ago
Doha, Qatar People Dynamics Full timePosition : Service Design Manager Contract : Permanent / Full Time Client : Government Job Responsibilities: - Lead the development of new or improved services that meet the needs of customers and stakeholders - Work with cross‐functional teams to gather requirements, design solutions, and implement changes - Ensure that services are aligned with the...
-
Doha, Qatar Ateca Consulting Full timeWe are looking for a skilled Senior Manager GTB Service and Client Implementation to join a prestigious financial institution in Doha. In this crucial role, you will manage the corporate customer experience, overseeing onboarding, implementation, technical integration, and post-sales support for transaction services. Key Responsibilities: - Coordinate the...
-
Executive Services Manager
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar Mackenzie Jones Full timeJob OverviewThis exciting opportunity has arisen for an experienced Executive Assistant to join our client's team in Doha. The successful candidate will provide high-level administrative support to the CEO, ensuring the efficient operation of the office.Key responsibilities include providing comprehensive correspondence and documentation services, scheduling...
-
Senior Sales Manager
1 week ago
Doha, Qatar QNCC Full time**Senior Sales Manager** The Senior Sales Manager manages daily business development operations including meetings, incentives, conferences, and events as well as leads and manages all aspects of the sales operation, including leading management, account management, business analytics, and channel growth. The senior sales manager's objective is to increase...
-
Service Excellence Manager
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Saleh Al Hamad Al Mana Co. Full timeEnsuring exceptional service delivery is at the core of this role. As a Service Excellence Manager, you will be responsible for guaranteeing that our Service Advisors possess the necessary skills to build outstanding relationships with our customers.You will assign and monitor service revenue targets to your Service Advisor team members, while also...
-
Support Services Manager
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeWe are seeking an experienced Support Services Manager to join our dynamic team at lxbfYeaa. As an integral part of our organization, this role will involve coordinating various administrative functions, focusing on HR and accounting support, while maintaining a high level of professionalism and discretion.Main Responsibilities:Office Operations: Oversee the...
-
Mep Senior Project Manager
7 days ago
Doha, Qatar CharterHouse Full timeCharterhouse is undertaking a search for a Regional Facilities Management company, that offer its facilities management services to its government and private client portfolio across Qatar. They are actively looking to hire a Senior MEP Project Manager who will work closely with its educational/university properties to execute the delivery of the MEP service...
-
Appliance Service Manager
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar 4Business Full timeWe are seeking a skilled Maintenance Manager to join our team in Doha, Qatar.The successful candidate will be responsible for overseeing the service and maintenance of home appliances and electronics.This is a senior-level position that requires a high degree of professionalism and expertise in the field.Key Responsibilities:Manage a team of maintenance...
-
Senior Hospitality Manager
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeWe are currently seeking a Senior Hospitality Manager to join our team at lxbfYeaa. As a Senior Hospitality Manager, you will be responsible for managing your assigned restaurant to deliver exceptional customer service and top-quality food & beverage products.About the JobThe successful candidate will have a proven track record in managing high-performing...
-
Service Management Manager
5 days ago
Doha, Qatar People Dynamics Full timePosition : Service Management Manager Contract : Full time / Permanent Client : Government Job Responsibilities: - Develop and implement service management strategies that align with the organization's goals and objectives - Manage the service management budget - Oversee the development and execution of service management initiatives - Work with other...
-
Senior Manager
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Michael Page Full timeSenior Manager - Business In Retail, Telecommunications IndustryMichael PageLocation: Doha, QatarPosted In: 24/11/2013Job Description:In order to develop their B2B business across operating markets, our client is looking for a Senior Manager - Business in Retail to develop and execute the Go To Market Strategies for the Direct Retail B2B market covering SMEs...