Assistant IT Manager
5 months ago
**Company Description**
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"
Work in a place where your team values you. As an Assistant IT Manager you will be responsible for the supervision and handling of day-to-day IT operations. To ensures that timely IT support is rendered to all departments, especially in areas with guest contacts.
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
What you will be doing
- Manage and support all the systems in the operations.
- Monitor the operation and security of all computer hardware and ensure that it is operating properly
- Perform regular system's health check to ensure optimum performance of servers and network
- Ensure that all software runs with no output errors, no response time problems and functioning according to specifications
- Maintain accurate inventory and record of all hardware, software, and manuals purchased.
- Evaluate, test, and deploy all software and hardware upgrades to the server infrastructure
- Assist in developing, implementing, testing and maintaining server level disaster recovery plans
- Manage & troubleshoot mailing, anti-virus and anti-spam system
- Oversee database backup, and perform recovery and recovery test
- Work closely with the rest of the team to provide end-user support and issue resolution
- Research, evaluate and recommend system technologies to support business requirements
- Create and maintain documentation for all processes and procedures
- Create and develop IT department policies, standard operating procedures, safety, and evacuation procedures.
- Ensure that the IT team has a complete understanding of and adherence to the policies, standard operating procedures, safety and evacuation procedures
**Qualifications**
Your experience and skills include:
- Bachelor degree in computer science or equivalent
- Microsoft Certified System Engineer, MCSE
- Minimum 5 years of relevant experience with at least 1 year in a similar capacity
- Good leading and communication skills
- Solid understanding of Microsoft operating system, networking and Microsoft back office server products such as Active Directory, Exchange Server and Operation Manager
- Up to date skills within a server environment and storage area network (SAN)
- Experience on enterprise backup solutions
- Proficiency in English language
**Additional Information**
Your team and working environment:
We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by the authentic Qatari warmth and essence of generosity.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Alwadi Hotel Doha is the first MGallery boutique hotel located within Msheireb Downtown Doha, vibrant new retail, commercial and residential development in the heart of Qatar’s capital, offering 213 luxurious rooms and suites with desirable amenities, a spectacular ballroom, and five class meeting rooms, with variety of restaurants and an exclusive spa and swimming pool. Ideal for business or leisure and is just 15 minutes’ drive from Hamad International Airport and 10 minutes from West Bay.
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