Knowledge Management Officer

7 days ago


Doha, Qatar United Nations Full time

This position is located in the UN Human Rights Training and Documentation Centre for South-West Asia and the Arab Region, Office of the United Nations High Commissioner for Human Rights (OHCHR), in Doha. The incumbent reports to the Head of the UN Human Rights Training and Documentation Centre for South-West Asia and the Arab Region.

**Responsibilities**:
The knowledge management officer will be responsible of the following duties:
1. Develops and manages OHCHR regional knowledge management strategy and programme, anchored on the OHCHR Dynamic Knowledge Organizational Effectiveness Action Plan (OEAP) and related policies and methodologies, in close consultation with the Methodology, Education and Training Section (METS) Dynamic Knowledge Team and building on regular consultations with OHCHR field presences to identify and respond to regional knowledge management needs. This shall include the following responsibilities:

- Promotes and ensures circular knowledge and information flow, between the region's field presences and OHCHR at large;
- Ensures that documentation and compilation of good practices at regional level are consistently prepared following OHCHR guidance, methodologies and standards;
- Develops and updates knowledge repositories on topics of relevance for the region/Centre, made available through the OHCHR intranet knowledge hub;
- Ensures creation and supports functioning of regional-based Communities of Practice (CoPs) in key regional thematic areas that facilitate knowledge and experience sharing and peer-to-peer support;
- Stimulates linkages between regional-based CoPs and OHCHR office-wide CoPs, to promote visibility of region knowledge products and expertise and strengthens synergies across geographic and thematic areas.

2. Develops and manages an outward-looking knowledge management strategy that promotes knowledge sharing with OHCHR regional partners:

- Assesses the adequacy of the Centre’s website to the needs in the region, further develops and maintains it, and ensures appropriate connection and consistency with OHCHR’s global website, including Human Rights Education and Training webpages;
- In close collaboration with OHCHR’s Library at HQ, and through consultations with OHCHR field presences and other stakeholders, designs and implements an online documentation centre with a publicly-accessible online catalogue of human rights materials in the region’s languages, as part of OHCHR’s Library Catalogue (integrating those already available at HQs), including digitalization of print publications and provision of reference services;
- Organizes and facilitates knowledge sharing events on topics of relevance for the region/Centre, connecting OHCHR and partners;
- Maps, reviews, adapts and ensures translation and dissemination of key publications, trainings, communication materials, in the languages spoken in the Arab region and South-West Asia, at OHCHR Headquarters (and by others, as needed).

3. Managerial responsibilities for assigned programme areas:

- Serves as team leader/coordinator for the Knowledge Management and Publications Unit with responsibility for carrying out, in consultation with the Head of the Centre, work coordination actions in relation to the Unit;
- Prepares the annual Knowledge Management and Publications Strategy and work-plan ensuring that they address identified needs and priority strategic focus of the Centre;
- Monitors the implementation of the Centre's Knowledge Management Plan and regularly updates the Head of the Centre on implementation and constraints; including in relation to resources. Ensures periodic evaluation;
- Manages and coordinates the work of the Unit's staff, ensuring that workplan activities are implemented in accordance with the Centre's Knowledge Management Plan and OHCHR standards;
- Leads the development and implementation of a regional knowledge management strategy to be implemented by the Centre, aimed at localizing the implementation of the OHCHR Dynamic Knowledge OEAP and related policies;
- Spearheads adoption of innovative tools, approaches and techniques to promote internal and external knowledge management in the region as well as efforts to implement priority regional knowledge management initiatives;
- Develops, coordinates and supervises the production and delivery of regional knowledge management material and tools in identified priority areas, for use by the Centre, relevant OHCHR offices, and other stakeholders relevant to the Centre's mandate;
4. In close cooperation with METS Dynamic Knowledge Team, coordinates and implements capacity building and training on knowledge management methodologies, processes, platforms, and tools.

5. Builds and strengthens the Centre’s knowledge management partnerships and networks with academic institutions, think-tanks, civil society organizations, media outlets, and other entities, as relevant, in the Arab and South-West Asia region to promote knowledge-based cross-f



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