Business Delivery Manager

5 months ago

Doha, Qatar Talent Pal Full time

**About the Role**

An exciting opportunity to join the Qatar Airways Group Medical Department as Business Delivery Manager (Medical Operations). The role is responsible for supporting the Manager, Business Operations in ensuring seamless and efficient operations within the all medical facilities. The Business Operations Manager will play a crucial role in optimizing resources, improving patient care, and ensuring compliance with regulatory standards. The role will focus on driving continuous improvement in operational performance, patient safety, and service quality across the medical centers.

**Your duties would include**:

- Work alongside the Manager, Business Operations to contribute to the development of long-term strategic plans for the department.
- Assist in the execution and implementation of expansion plans for the medical division.
- Align operational goals with the overall organizational strategy to optimize patient care services.
- Manage day-to-day operations ensuring efficient resource utilization and service delivery.
- Develop and execute strategies for improving the quality of patient care and operational efficiency.
- Monitor and analyze key performance indicators (KPIs) to assess operational performance and make necessary adjustments.
- Collaborate with medical and administrative staff to enhance the patient experience and satisfaction.
- Oversee procurement processes to ensure timely and cost-effective acquisition of medical supplies and equipment.
- Facilitate communication and coordination between different departments to ensure smooth operations
- Manage staffing levels, ensuring adequate coverage across all shifts and areas.
- Optimize resource allocation, including the procurement and maintenance of medical equipment.
- Monitor budgetary expenditures, identifying opportunities for cost savings and financial efficiency.
- Ensure compliance with health and safety standards, and promote a culture of continuous improvement.
- Implement staff development programs to enhance skills and performance
- Provide leadership and guidance to a team of administrative and support staff.
- Facilitate professional development opportunities for team members to improve skills and knowledge.
- Foster a collaborative and positive work environment that encourages innovation and excellence.
- Lead by example, demonstrating a commitment to high standards of patient care and operational efficiency.
- Conduct regular performance reviews and provide constructive feedback to staff.
- Ensure compliance with all organizational policies, procedures, and standards.

**Be part of an extraordinary story**

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

**Qualifications**:

- Bachelor’s Degree or Equivalent with Minimum 6 years of job-related experience
- A recognized qualification in Medical Administration or equivalent required
- Masters’ Degree or equivalent in Hospital Management would be a plus.
- Operations experience in medical Centre or hospitals
- Regulatory experience of MOPH compliance would be an advantage
- Should have excellent Command of English language
- Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team members.
- Operational process mapping and use of appropriate tools like lean etc. towards optimization of resources
- Proficiency in MS Office Suite
- Good numeracy skills - understanding of Profit and Loss statements
- Should have Data Analytical Skills
- Power BI Skills
- Thorough knowledge of international accreditation standards, such as Joint Commission International (JCI)
- Knowledge of project planning an execution

**About Qatar Airways Group**:
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

**How to Apply**

This job has been sourced

  • Delivery Leader

    7 months ago

    Doha, Qatar Delivery Associates Full time

    Overview **Delivery Associates is looking to connect with talented and passionate individuals with backgrounds serving or in the public sector for exciting projects as they arise in the Middle East.**: Location **Middle East**: **Job Description**: As our Middle East practice grows with new opportunities, we are looking to expand our network with engaged...

  • Delivery Supervisor

    7 months ago

    Doha, Qatar GO DO DELIVERY Full time

    Delivery Supervisor driving License minimum 5 years experience in delivery field ability to manage people NOC **Salary**: Up to QAR3,000.00 per month Ability to commute/relocate: - Doha: Reliably commute or planning to relocate before starting work (required) **Language**: - English (preferred) License/Certification: - Driving license (preferred)

  • Account Manager

    7 months ago

    Doha, Qatar Delivery Hero Full time

    About the opportunity **Role Summary** Responsible for developing the business through partner restaurant and maintain long term relationship. Handle menu photos, promotions, advertisement sales, renegotiations and transmission methods optimization as well as other special account management ad hoc projects as per standards set. **What’s On Your...

  • Intern - Project Management

    7 months ago

    Doha, Qatar Delivery Hero Full time

    About the opportunity **Role Summary** Talabat Qatar has an exciting opportunity for a focused, highly organized & passionate individual interested in gaining experience in project management. This position will play a key role in enabling the Project Manager to strategize & achieve the goals & objectives of the organization, at a local level. **What’s...

  • Key Account Manager

    7 months ago

    Doha, Qatar Delivery Hero Full time

    About the opportunity **Role Summary**: Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share. **What's On Your Plate?** - Service quality needs to be consistent for all the brands across the country - Maintain continuous...

  • Manager Logistics Operations

    7 months ago

    Doha, Qatar Delivery Hero Full time

    About the opportunity Managing the operation of on-demand delivery and maintaining excellent customer experience 24/7. Taking ownership of staffing, service levels, and communication with stakeholders. Monitoring, measuring, and improving compliance and performance of drivers. Leads a strong team to achieve targets and goals. **What’s On Your Plate?** -...

  • Manager Logistics Performance

    7 months ago

    Doha, Qatar Delivery Hero Full time

    About the opportunity Managing and improving the logistics performance of all areas across the country. Taking ownership of various service levels by measuring compliance, finding performance gaps, and executing a plan to fill performance-related gaps. **What’s On Your Plate?** - Reporting and monitoring of KPIs and performance SLAs - Identify and solve...

  • Manager Technical Delivery

    1 month ago

    Doha, Qatar Qatar Airways Full time

    **About the role**: We have embarked on an exciting digital transformation journey to leverage technology as a key business differentiator and a competitive advantage. We are redesigning and reinventing our business processes for sustainable digital future. We are experimenting with new technologies, techniques, and approaches to achieve our business...

  • Manager Technical Delivery

    4 months ago

    Doha, Qatar Qatar Airways Full time

    **About the role**: We have embarked on an exciting digital transformation journey to leverage technology as a key business differentiator and a competitive advantage. We are redesigning and reinventing our business processes for sustainable digital future. We are experimenting with new technologies, techniques, and approaches to achieve our business...

  • IT Technical Delivery Manager

    7 months ago

    Doha, Qatar Qatar Airways Full time

    **About the role***: We have embarked on an exciting digital transformation journey to leverage technology as a key business differentiator and a competitive advantage. We are redesigning and reinventing our business processes for sustainable digital future. We are experimenting with new technologies, techniques, and approaches to achieve our business...

  • Manager Rider Acquisition and Partnership

    7 months ago

    Doha, Qatar Delivery Hero Full time

    About the opportunity As our Rider Acquisition and Partnership Manager, you will be responsible for developing and growing strategic 3pl partnerships and scaling the fleet as per country needs while ensuring 100% legal compliance. **What’s On Your Plate?** - Scale up the fleet while ensuring 100% compliance - Develop and implement best practices for...

  • Business Development Manager

    7 months ago

    Doha, Qatar Artistic Business Solutions Full time

    **Education**: - Bachelor's (preferred) **Experience**: - Managment: 3 years (preferred) - Business Developments: 3 years (preferred)

  • IT Technical Delivery Manager

    7 months ago

    Doha, Qatar Qatar Airways Full time

    **About the role**: We have embarked on an exciting digital transformation journey to leverage technology as a key business differentiator and a competitive advantage. We are redesigning and reinventing our business processes for sustainable digital future. We are experimenting with new technologies, techniques, and approaches to achieve our business...

  • Customer Delivery Manager

    7 months ago

    Doha, Qatar Starlink ME Full time

    Customer Delivery Manager is responsible for the delivery of large and complex orders to Business customers, ensuring that commitments and the customers’ satisfaction are met and exceeded. The CDM will need to work with internal and external providers so as to meet the delivery deadlines, communicate with the customers and manage their...

  • Business Delivery Manager

    5 months ago

    Doha, Qatar Qatar Airways Full time

    **About the Role** An exciting opportunity to join the Qatar Airways Group Medical Department as Business Delivery Manager (Medical Operations). The role is responsible for supporting the Manager, Business Operations in ensuring seamless and efficient operations within the all medical facilities. The Business Operations Manager will play a crucial role in...

  • Technical Delivery Manager

    6 days ago

    Doha, Qatar Qatar Airways Full time

    **About your role**: We have embarked on an exciting digital transformation journey to leverage leading edge technology platforms as a key driver to redesign and enhance our digital platforms in order to provide great experience to our customers, business partners and employees. To accelerate this digital journey, we are looking for a **Technical Delivery...

  • Service Delivery Manager

    2 months ago

    Doha, Qatar JOB HUB GLOBAL Full time

    **Job Title: Service Delivery Manager** Our client, a global engineering technology company in Qatar, is seeking to recruit top talent for the following role. We are looking for a skilled and experienced Service Delivery Manager to oversee and deliver a support contract with our customer and lead the team of support engineers. The Service Delivery Manager...

  • Business Sales Executive

    2 months ago

    Doha, Qatar Vodafone Team Full time

    **Job Title: Business Sales Executive - Delivery Sectors Experience** **Location**: Doha, Qatar **Position Overview**: **Key Responsibilities**: - Identify and pursue new business opportunities in the delivery platform sector. - Build and maintain strong relationships with key clients and stakeholders. - Conduct market research to understand industry...

  • SAP Service Delivery Manager

    3 months ago

    Doha, Qatar Novel Overseas Corporation Full time

    **Role Overview**: The SAP Operations & Service Delivery Manager is responsible for overseeing the daily operations and service delivery of SAP systems, ensuring seamless and efficient service to support business functions. This role involves managing SAP system performance, handling incidents, and ensuring continuous improvement in service delivery...

  • SAP Service Delivery Manager

    7 months ago

    Doha, Qatar Metazyber Technologies Full time

    **Role Overview**: The SAP Operations & Service Delivery Manager is responsible for overseeing the daily operations and service delivery of SAP systems, ensuring seamless and efficient service to support business functions. This role involves managing SAP system performance, handling incidents, and ensuring continuous improvement in service delivery...