Lead Crew Optimisation Analyst

7 days ago

Doha, Qatar Qatar Airways Full time

**About the role**:
Lead Crew Optimisation Analyst responsible for implementing technology solutions in a cost-effective way by determining the requirements of the business and communicating them clearly to all stakeholders. Responsible for implementing changes to the IT components of the Crew Systems as laid out by the Development and Training Manager. Responsible for Big data analysis and process/system optimisation. Directly impacts the optimality of Pairings and Rosters created for the Crew resources department, as such this function directly impacts the results of the Crew Resources department.

**Accountabilities**:
**Business **Analysis**
- Act as the first point of contact for the business as far as the usage of the system is concerned and ensures all analysis is conducted and decision for any system upgrades and changes is taken up.
- Coordinate with all stakeholders in order to document the business requirements for further designing an analysis program for facilitating their requirements.
- Review and evaluate the proposed requirement by the stakeholders and make suggestions for the business in line with the Architecture plan of the department.
- Lead the analysis of the data gathered within the crew resources department and make specifications for the Rave Modellers for enhanced productivity of the department.
- Do initial test of release products of Jeppesen system which applies to both new CARMUSR (this is the product same for every client for every installation) and CARMSYS (This section contains all that is specific for one airline/railway or one installation within that client. This contains numerous items: rules, reports, GUI definitions, and various other elements).
- Undertake the analysis of future system changes in order to ensure the department is aware and prepared for the operational impact.

**Rave Modelling**
- Ensure all specifications translated into a working program and implemented.
- Ensure all documentation for development and customization of the system is created for future reference.
- Implement the proposed changes to the system and suggest modifications
- Proactively monitors future requirements on the operating environment due to upcoming new releases.
- In liaison with IT, ensures all system upgrades or expansions are made.
- Actively participate in the system upgrades and expansions from the initial stage until the user acceptance testing stage.
- Ensure the potential of Jeppesen System is utilized to its maximum so that maximum benefit of the system can be taken.
- Defines Rules, Constraints, Parameter sets, and Objective functions in a way to best tune the Jeppesen optimizers.

**Operations Research**
- The confidence to analyse large data sets.
- Build mathematical models for business processes.
- Optimize business processes and systems.
- Define decision support tools.
- Using mathematical programming techniques, including linear programming.
- Using statistical methods and testing hypotheses.
- Perform other department duties related to his/her position as directed by the Head of the Department.

Qualifications

**About you**

**Educational Qualifications**

Relevant College or University qualification to min Bachelor's level / Degree in Business administration, Mathematics’, Statistics, Computer Science, Engineering, Econometrics or Operations Research with Minimum 5 years of job-related experience.

**Essential**:

- Experience of working in rostering with Jeppesen products.

**Job Specific Skills**:
**Essential**:

- Proven ability to develop and maintain relationships with a range of stakeholders.
- Highly developed planning, analytical and problem solving skills.
- Experience of using business intelligence and reporting tools.
- Advanced level of Microsoft Office (Word, PowerPoint, Excel, Access) skills.
- Must possess strong communication skills.
- Excellent English communication (written and spoken) and facilitation / presentation skills.

**s**Preferred**:

- Programming background.
- Python knowledge.
- Unix Scripting knowledge
- Understanding of Flight Operations functions
- Knowledge of rostering and pairings optimization.
- Familiar with Jeppesen Products
- Operations Research modelling background.
- Ability to perform literature studies
- Extensive programming background in many languages.
- Extensive Python knowledge.
- Linux background and experience with bash-shell and more scripting tools.

**About Qatar Airways Group**

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas

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