Crew Optimisation Manager

2 days ago

Doha, Qatar Qatar Airways Full time

About the Role

As a Crew Optimization Manager, you will be responsible to ensure that the continuous development on the crew management processes that are supported by the Jeppesen Suite of products at Qatar Airways, are delivered on time and in a constant high quality.

Other key responsibilities are:

- Facilitate delivery of business support to Pairing and Rostering planning team from Jeppesen Suite products. This is to ensure delivery time is met as per planned.
- Define training plan for new joiners in the team in order the ensure that they are properly trained in a timely and cost-effective manner
- Set up test plan for the development team in order to ensure that all new development is fully tested.
- Track progress of test plans by monitoring all testers in order to ensure that the entire system is fully tested on the release date.
- Record test results in the tracking tool (Jira) and ensure that developers are assigned to this in order to ensure that any issue found is resolved and retested in a timely fashion.
- Maintain the Backlog in Jira in order to maintain a constant view of the requested work including its priority.
- Manage the three-monthly Jeppesen release projects, maintaining the project status and periodically provide status update with the aid of JIRA.
- Coordinate with crew resources stakeholders to clear, define and schedule requirements needed from Jeppesen products. This is to ensure products delivered is working as per expected and relevant to current scenarios.
- Conduct internal system audits and communicate findings to crew resources Stake holders, this is to ensure Jeppesen suite products are up to date and adhere to legal requirements.
- Liaise with vendors and other airline members to ensure awareness on any changes in business practice within and pertaining to the airline environment.
- Raise change request with IT to get modifications done to the system for maximizing benefit of system. And coordinate system outages for maintenance and upgrades to reduce downtimes.
- Perform other department duties related to his/her position as directed by the Head of the Department

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

**Qualifications**:
About You
- At least 3 years’ experience in Rave and Python development, with preferably also Linux scripting experience
- Qualification of bachelor’s degree or equivalent is essential.
- Minimum 6+ years of job-related experience
- Qualification in IT
- Scrum methodology
- Profound business knowledge of Rostering and Pairing for Flight deck as well as for Cabin Crew.
- Knowledge of JCR and JCP products.
- Command of English language.
- Excellent project management skills.
- Highly developed planning, analytical and problem-solving skills.
- Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team members.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

  • Lead Crew Optimisation Analyst

    7 days ago

    Doha, Qatar Qatar Airways Full time

    **About the role**: Lead Crew Optimisation Analyst responsible for implementing technology solutions in a cost-effective way by determining the requirements of the business and communicating them clearly to all stakeholders. Responsible for implementing changes to the IT components of the Crew Systems as laid out by the Development and Training Manager....

  • Crew Rostering Officer

    6 days ago

    Doha, Qatar Qatar Airways Full time

    **About the role**: Crew Rostering Officer is responsible for creating legal, optimised roster for pilots and cabin crew using specialised optimisation systems, and ensuring that all roster-related activities are performed within deadlines. **Accountabilities**: - Ensure QCAA regulations and requirements, company policies and procedures are complied with...

  • Lead Crew Optimisation Analyst

    4 days ago

    Doha, Qatar Qatar Airways Full time

    **About the role**: Qatar Airways are pleased to announce an incredibly exciting opportunity to join our Crew Resources team as a Lead Crew Optimization Analyst to be based in Doha, Qatar. As a Lead Crew Optimization Analyst, you will be responsible for implementing technology solutions in a cost-effective way by determining the requirements of the business...

  • Lead Crew Optimisation Analyst

    2 weeks ago

    Doha, Qatar Qatar Airways Full time

    **About the role** Responsible for implementing technology solutions in a cost-effective way by determining the requirements of the business and communicating them clearly to all stakeholders. Responsible for implementing changes to the IT components of the Crew Systems as laid out by the Development and Training Manager. Responsible for Big data analysis...

  • Senior Manager Pre-ops

    3 days ago

    Doha, Qatar Qatar Airways Full time

    **About the role** The Senior Manager Pre-Ops & Crew Control is responsible for strategic planning, leadership and delivery of Qatar Airways crew scheduling functions from the point of roster publication through to the day of operation ensuring that Integrated Operations Centre (IOC) objectives such as On-time Performance, effective disruption recovery and...

  • Crew Pairings Manager

    3 days ago

    Doha, Qatar Qatar Airways Full time

    **About the role** Manages the Crew pairings team and is primarily responsible for the delivery of the monthly Crew Pairings optimization and publication, ensuring regulatory compliance and adherence to company standards. Responsible for achieving optimal use of pairings to cover flight schedules with consideration towards Crew utilization, cost efficiency...

  • Crew, Crew Leader, Arm

    6 days ago

    Doha, Qatar STFS GROUP Full time

    Crew Crew leader Assistant Restaurant Manager Butcher Strong communication skills required.

  • Senior Crewing Officer

    7 days ago

    Doha, Qatar Qatar Airways Full time

    About the role We are recruiting for Senior Crewing Officer role within Qatar Executive. In this role, you are responsible for creating legal and optimized roster for Pilots and Cabin Crew using optimization systems. You will ensure all other roster-related activities are performed within deadlines and meets the Qatar Civil Aviation Authority requirements....

  • Crew Hotels

    4 days ago

    Doha, Qatar Qatar Airways Full time

    **About the role**: We are recruiting for Crew Hotels and Allowances Coordinator, to be based in Doha, Qatar. The Crew Hotels and Allowances Coordinator will be responsible for supporting line manager in effective contracting and handling of crew hotels and transport suppliers used across QR network by directly handling suppliers to ensure the required...

  • Crew Hotels and Allowances Officer

    6 days ago

    Doha, Qatar Qatar Airways Full time

    **About the role**: Qatar Airways are pleased to announce an incredibly exciting opportunity to join our Flight Operations team as a Crew Hotels and Allowances Officer. As a Crew Hotels & Allowances Officer, you will establish and maintain proper and timely coordination/ controls with all departments involved in the allowance process (form origin to payment...

  • Air Cabin Crew

    11 hours ago

    Doha, Qatar Aurawoo International Full time

    Doha - **Job Country**: Qatar - **Job Industry**: Transport & Logistic - **Job Profile**: Air Cabin Crew - **Training Duration**: 1 month - **Number of Jobs Opening**: 45 - **Salary**: 80000 ( 80000 - 150000 Per Month) - **Job Type**:Full Time - **Visa**: Provided by company - **Food**:Provided by company - **Accommodation**:Provided by company - **Air...

  • Crew Training Planning Officer

    1 week ago

    Doha, Qatar Qatar Airways Full time

    **About the role** Crew Training Planning Officer is responsible to allocate flight crew training activities within roster production deadlines and when necessary, assisting with disruption recovery on the published rosters. It is essential that the CTPO monitors training results and ongoing compliance, taking action to remedy or escalate any issues as...

  • Crew Training Planning Officer

    6 days ago

    Doha, Qatar Qatar Airways Full time

    **About the role**: As the Crew Training Planning Officer, you will be responsible in allocating flight crew training activities within roster production deadlines and when necessary, assisting with disruption recovery on the published rosters. It is essential that the CTPO monitors training results and ongoing compliance, taking necessary action to remedy...

  • Crew Training Planning Officer

    6 days ago

    Doha, Qatar Qatar Airways Full time

    **About the Role** As a Crew Training Planning Officer, you will be responsible to allocate flight crew training activities within roster production deadlines and when necessary, assisting with disruption recovery on the published rosters. It is essential that the CTPO monitors training results and ongoing compliance, taking action to remedy or escalate any...

  • Munitions Crew Chief

    11 hours ago

    Doha, Qatar Amentum Full time

    Job Summary: The **Munitions Crew Chief** is the senior crew member that oversees receipts, storage, inspection, transport, and maintenance of U.S. Air Force (USAF) Munitions and supporting resources as applicable to the Site. Operates Theater Integrated Combat Munitions Systems (TICMS) and MC2. Supervises any assigned Munitions Technicians. **Principal...

  • Crew Control Training and Recovery Officer

    4 days ago

    Doha, Qatar Qatar Airways Full time

    We are pleased to announce an exciting opportunity to be part of our Crew Training Planning & Qualifications as Crew Control Training & Recovery Officer in Doha. **About the Role** In this role, you will be responsible to ensure training disruptions for Flight Deck and Cabin Crew are recovered in accordance with QCAA regulations and company...

  • Munitions Crew Chief

    4 days ago

    Doha, Qatar Amentum Full time

    The Munitions Crew Chief is the senior crew member that oversees receipts, storage, inspection, transport and maintenance of the U.S. Air Force (USAF) Munitions and supporting resources as applicable to the Site. Operates Theater Integrated Combat Munitions Systems (TICMS) and MC2. Supervises any assigned Munitions Technicians. Principal Accountabilities -...

  • Munitions Crew Chief

    2 days ago

    Doha, Qatar Amentum Full time

    The Munitions Crew Chief is the senior crew member that oversees receipts, storage, inspection, transport and maintenance of U.S. Air Force (USAF) Munitions and supporting resources as applicable to the Site. Operates Theater Integrated Combat Munitions Systems (TICMS) and MC2. Supervises any assigned Munitions Technicians. Principal Accountabilities -...

  • Cabin Services

    6 days ago

    Doha, Qatar Qatar Airways Full time

    **About the role** You will have to oversee a variety of Cabin Services related processes specific to Cabin Crew Operations and act as the focal point for customer service recovery. **Operational role includes**: Provide necessary support services to aid Crew Operations during pre-departure and post - arrival sessions by providing necessary information and...

  • Customer Experience

    11 hours ago

    Doha, Qatar Qatar Airways Full time

    **About the role** You will have to oversee a variety of Cabin Services related processes specific to Cabin Crew Operations and act as the focal point for customer service recovery. **Operational role includes**: Provide necessary support services to aid Crew Operations during pre-departure and post - arrival sessions by providing necessary information and...