Crew Rostering Officer

7 days ago

Doha, Qatar Qatar Airways Full time

**About the role**:
Crew Rostering Officer is responsible for creating legal, optimised roster for pilots and cabin crew using specialised optimisation systems, and ensuring that all roster-related activities are performed within deadlines.

**Accountabilities**:

- Ensure QCAA regulations and requirements, company policies and procedures are complied with during planning and production of crew rosters.
- Assist with conducting analysis of various rosters “what if” scenarios.
- Build various roster scenarios to determine “best” solution within given parameters for the current roster planning period.
- Ensure roster production cycle is followed.
- Use Jeppesen Crew Rostering (JCR) system to achieve greatest balance of KPI’s within utilisation targets.
- Ensure required stand-by blocks are considered for each workgroup
- Process all roster pre-assignments (except leave and training) prior to rosters construction.
- Ensure timely receipt of all required roster information (including information from Crew Resources team) and notify the Lead Officer if any is not received within expected period.
- Constructively participate and offer information to improve business process and roster outcome.
- Support the Lead Officer to improve the roster quality and impact on crew satisfaction, absenteeism, attrition, morale, fatigue risk and operational integrity (e.g. rule buffer, standby coverage).
- Perform other department duties related to his/her position as directed by the Head of the Department.

Qualifications

**About you**
- High School Qualification / Vocational Qualification /Diploma or Equivalent (Type of Diploma based on Role), Bachelor’s Degree or Equivalent with Minimum 3 years of job-related experience.

Essential
- Experience in Crew Resources related role including Rostering.

Preferred
- Knowledge of crew management and roster optimization systems.

**Job Specific Skills**:
Essential
- Planning and problem-solving skills.
- Knowledge of regulatory requirements & Flight Time Limitation Scheme.
- Understanding of crew rostering processes.
- Command of English language (Written and spoken).
- Proven ability to work constructively within a small team.
- Proven ability to maintain relationships with a range of stakeholders.

Preferred:

- Knowledge of Crew Management Systems.
- Intermediate level of Microsoft Office (Word, Excel, PowerPoint, Outlook) skills.

**About Qatar Airways Group**

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

**Be part of an extraordinary story**

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible

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