Manager Sales Operations

7 days ago

Doha, Qatar Qatar Airways Full time

**About the role**

In this role, you will be responsible to overseeing and optimizing the processes, tools, analysis and strategies that support Qatar region Senior Management and Sales Team. This role will focus on ensuring the efficiency and effectiveness of all related sales activities to achieve the revenue targets.

As part of your role, your responsibilities will be inclusive of, but not limited to the following:

- Liaise with internal/external stakeholders (HQ, regional and global) to develop and maintain simplified sales/support processes that add value to key trade customers and drive cost/time savings to QR.
- Conduct in-depth analysis on a variety of complex strategic sales operations projects/issues, presenting the findings and making strategic recommendations to the business.
- Establish team objectives and priorities to align with and support business objectives.
- Ensure that employees at all levels understand work health and safety requirements and expectations through provision of relevant QR Group induction, information, instruction, training and supervision.
- Ensure compliance to all relevant safety, security quality and environmental management policies* procedures and controls across the operation to assure employee safety, security, legislative compliance and delivery of high-quality service with a responsible environmental attitude.
- Liaise with Sales Systems and Digital Direct to leverage self-serve functionality to manage the most common customer needs and drive improved efficiency and productivity.

**Be part of an extraordinary story**

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

Qualifications

**About you**
- Bachelor’s degree or equivalent with at least 8 years of job-related experience within travel industry, airline marketing, tour operators or hotel products
- Good knowledge of Qatar market
- Sound knowledge of Salesforce
- Strong data analytical skills with the ability to make recommendation and sound decisions
- Excellent problem solver with advanced knowledge of project management as well as stakeholder management
- Excellent spoken and written English skills with strong negotiation, persuasion and influencing capabilities
- Ability to work with cross
- functional and multi-cultural teams at all levels in a faced
- paced working environment
- Experience and ability to delegate work, set clear direction, and manage workflow with strong mentoring and coaching skills

**About Qatar Airways Group**

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

**How to apply

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