Country Manager
17 hours ago
**Country Manager - Qatar**
**About the company**
IWG has been at the forefront of the flexible workspace revolution for more than 30 years. We have made it possible for organisations and individuals everywhere to take a new approach to the traditional working day. We have over 3,400 locations across over 110 countries allowing millions of people every day to have a great day at work.
Our customers are start-ups, small and medium-sized enterprises, and large multinationals. With unique business goals, people and aspirations. They want workspaces and communities to match their needs. We provide them with choice through our portfolio of brands, covering serviced offices (Regus, Spaces, HQ, Signature and No18), commercial real estate brokerage and managed office solutions.
**Job **P**urpose**
The purpose of the Country Manager role is as follows:
- To provide sales leadership to the management team running the country
- To ensure the senior team management team (and relevant third parties) are properly business reviewed
- To drive the growth of IWG in the country in line with an agreed growth plan
- To drive the commercial performance of the business, ensuring key targets (e.g. EBIT, Revenue) are met
- To ensure that IWG delivers world class customer service in your country
- To hire great talent, to develop your team, and to ensure succession planning is in place
**KPI’s** & Commercials**
- Profit Targets
- Price & Revenue Growth
- Overhead & costs
- Network development
- Customer Satisfaction
- Staff satisfaction
**Key **Responsibilities**
Leading my Country
- PBIT targets met/exceeded.
- Customer satisfaction high.
- Employee satisfaction high.
- Country development on track (NCOs/acquisitions).
Running my country
- Business Review ADs/RVPs monthly (see checklist).
- Visit centres and maintain standards (see checklist).
- Ensure Health and Safety maintained via Business Reviews.
- Deal with escalated landlord issues.
- Deal with unresolved customer complaints.
- Planning & Business Reviews.
- Monthly Business Reviews with CEO (see checklist).
- Understanding Business Review metrics.
- Creating action plans.
- Identify and escalate opportunities and system/process failures to CEO.
Leading & Managing My Team
- Performance management (managing out poor performers).
- Leading my team.
- Developing my team.
- Conducting one to one review meetings.
- Business Review HR.
- Resource planning.
- Succession planning.
- Recognition/development of key staff.
- Performance management (managing out poor performers).
Sales and Marketing
- Review ability to achieve Pricing in country.
- Business Review Inside Sales.
- Business Review Sales & Marketing.
- Business Review Broker Channel.
- Business Review Corporate Accounts.
- Undertake Competitor Business Reviews and take appropriate action.
Growth
- Review/update country growth plans.
- Plan for long term strategic network development.
- Identify potential acquisition targets/ NCO opportunities.
- Review resourcing for growth plans.
- Business Review new centre performance.
- Business Review Property Team.
Finance
- Business Review Finance Director.
- Identify funding requirements.
- Manage bad debt.
- Understand and review centre level costs.
- Understand and review country overheads (e.g. Travel).
- Confirm statutory accounts/tax/VAT done.
- Review and manage your inventory (e.g phones).
- Review new suppliers.
Recruitment and Training
- Ensure coaching GM’s and AD’s appointed and maintained.
- Ensure ongoing training plan is in place.
- Recruitment (in line with pre-defined org structure).
- Ensure induction training is provided in a timely fashion.
**Required** **Skills**, **Experience** & Qualifications**
- Leadership - Demonstrate direct and indirect leadership to recruit, train, and retain a best in class team. Set priorities, establishes objectives/milestones, plans activities, and submits accurate and timely reports.
- Commercial Focus - Understands and manages the levers that maximize revenue and profitability including price and enquiry conversion.
- Marketing Capabilities - Clear customer focus and proven ability to plan, analyse, and run successful marketing programmes.
- Sales Competency - Ensure the sales organization has the right resources and is trained properly to identify customer needs and demonstrate how Regus benefits their business.
- Communications - Professional and clear communication skills coupled with the ability to network at a high level and build strong business relationships.
- Network Development - Drives the growth of the network via an aggressive development plan on business centres and express locations.
Other
- **Arabic and English language essential.**:
- Working knowledge of MS Office: Word, Excel, PowerPoint and Outlook.
- University degree.
- Produce NCO/acquisition implementation plans.
-
Country Hse Manager
2 days ago
Doha, Qatar Parsons Full time**Country HSE Manger** Provides expertise and technical assistance to site management for the implementation of the ESHARP and company SH&E processes. Receives assignments in terms of broad objectives from the VP/Director Safety, Health, and Environment in conjunction with Qatar Country Manager. Reviews, interprets, and assists on the implementation of...
-
Country Manager
3 days ago
Doha, Qatar Deliveroo Full time**Country Manager** **Why Deliveroo?** When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. We want to be the definitive food company - the app...
-
Country Director
3 days ago
Doha, Qatar Mace Full timeThe opportunity The Country Director for Mace Qatar will hold the mandate to strengthen and lead the project and cost management offering and take responsibility for leading the operations of new and existing projects in this country. This will include developing robust client relationships and innovative strategies that reflect the company’s aspiration...
-
Country Head of Client Management QAtar
3 days ago
Doha, Qatar Standard Chartered Full time**JOB SUMMARY** - Build Own Operate (BOO) Client Management in the country in accordance with globally consistent standards, controls, and levels of conduct & valued behaviours. Deliver significant improvement in frontline & client experience in terms of TAT, productivity, and process improvements. Embed appropriate risk culture and standards of excellence....
-
Country Sales Manager
17 hours ago
Doha, Qatar Eastnets FZ LLC Full timeThe Country Sales Manager is responsible for developing executive plans for sales at the assigned territory following company strategic plans, which ensure that sales targets determined for the assigned territory are achieved and preferably exceeded. **Responsibilities & Duties**: 1. Sell Eastnets products by implementing national sales plans. 2. Implement...
-
Science and Innovation Country Lead
1 week ago
Doha, Qatar Foreign & Commonwealth Office Full timeJob Description (Roles and Responsibilities) The **British Embassy Doha** is part of a worldwide network that represents political, economic, security and consular interests overseas and is now looking for a **Science and Innovation Country Lead**, job grade Higher Executive Officer (HEO). **Main Purpose of the Job**: The UK Science and Innovation Network...
-
Country Head of Human Resources
1 week ago
Doha, Qatar HSBC Full time-Job description Country Head of Human Resources, Qatar (Qatari Nationals Only) Some careers prize diversity more than others. If you’re looking for a career where you will be respected as an individual and valued for the contributions you make, join HSBC and discover how diversity drives our success. Whether you want a career that could take you to...
-
Country Manager
17 hours ago
Doha, Qatar Talent Pal Full timeThe position directly relates to Operations & Sales activities within the NOV WellSite Services. The Operations Manager for Qatar: - Fully accountable for Solids Control & Waste Management P&L account. - Maintain control on Working Capital - Ensure service quality is continually enhanced. Develop and motivate employees to ensure consistently high standards...
-
Country Lead, QAtar e Mobility
1 week ago
Doha, Qatar ABB Full time**Country Lead, Qatar _ E Mobility**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...
-
Doha, Qatar MasterCard Full time**Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential....
-
Logistics Country Manager
1 week ago
Doha, Qatar LBC Express Inc Full time**WE ARE LOOKING FOR** **Job responsibilities**: - Implement and monitor all Customer Service Standards of the Company and ensure implementation of internal and external customer satisfaction requirements. - Plan, direct and monitor the activities of sales teams in the area to achieve established sales targets, ensuring cooperation and coordination within...
-
Cafe Manager
17 hours ago
Doha, Qatar Rise Group Full timeExperience as a SUPERVISOR OR MANAGER from a reputable cafe, coffeeshop or hotel **IN QATAR / GCC **is required - Capable of running full restaurant service operations - Presentable and of good personal hygiene - Confident in leading his shift and taking full accountability - Speaks good ENGLISH clearly and confidently - Visa sponsorship must be transferable...
-
Manager Logistics Performance
17 hours ago
Doha, Qatar Delivery Hero Full timeAbout the opportunity Managing and improving the logistics performance of all areas across the country. Taking ownership of various service levels by measuring compliance, finding performance gaps, and executing a plan to fill performance-related gaps. **What’s On Your Plate?** - Reporting and monitoring of KPIs and performance SLAs - Identify and solve...
-
Asst. Manager Vendor Performance
3 days ago
Doha, Qatar Talabat Full timeRole Summary - Managing and improving the performance of Vendors across the country. Taking ownership of vendor service levels by measuring compliance, finding performance gaps, and executing a plan to fill performance-related gaps. - What’s On Your Plate?- Identify and solve vendor performance-related problems by analyzing and deriving insights from...
-
Marketing Manager
6 days ago
Doha, Qatar Rise Group Full time**Duties and Responsibilities**: - Developing marketing strategies for restaurant brands - Organizing promotional events and coordinating day-of deliveries and staffing - Leading and training a team of Marketing Associates - Reviewing current marketing campaigns for weaknesses and developing solutions within budget constraints - Analyzing website...
-
Arabic Restaurant Manager
5 days ago
Doha, Qatar Rise Group Full timeRequired age**:40 years old or below** Starting Full package / All in Salary**:QAR 7,000 (Assistant Restaurant Manager); QAR 10,000 (Restaurant Manager)** - Experience from a reputable restaurant or hotel in **Qatar, UAE, KSA, Oman, Bahrain, Kuwait, USA, Europe is required**: - Capable of running full restaurant service operations - Presentable and of good...
-
Construction Manager
1 week ago
Doha, Qatar MPH Global Services Full timeCategory: Oil and Gas Industry: Oil & Gas City/Country: Doha, Qatar Location: Doha - Construction Manager will participate in the constructability workshop for various facilities with FEED contractor. - Construction Manager assists the Package Manager to consider and integrate FEED studies outcomes into Call for Tender execution process, - Construction...
-
Marketing Manager
1 week ago
Doha, Qatar Rise Group Full timeStarting Salary: From QAR 8,000 (full package / all in) **Duties and Responsibilities**: - Developing marketing strategies for restaurant brands - Organizing promotional events and coordinating day-of deliveries and staffing - Leading and training a team of Marketing Associates - Reviewing current marketing campaigns for weaknesses and developing solutions...
-
Hse Manager
3 days ago
Doha, Qatar Future Pipe Industries Full time**Reports to**: Directly reporting to Geo-market Manager Functionally reporting to Global VP - HSE**: **Category**:FTE **Unit / Division / Department / Section**:Global HSE **Location: Qatar** **JOB PURPOSE** - HSE Professional to act as a ‘trusted advisor’ working cross-functionally in the country (business unit) as a critical partner with a...
-
Restaurant Manager
6 days ago
Doha, Qatar Rise Group Full timePosition: Restaurant Manager Starting Monthly Salary: QAR 8,000 - QAR 10,000 (Full package / All in) Minimum Requirement: - Experience from a reputable restaurant or hotel in **Qatar, UAE, KSA, Oman, Bahrain, Kuwait, USA, Europe is required**: - Capable of running full restaurant service operations under the directive of the General Manager - Below 40...