L & D Officer

2 days ago


Doha, Qatar Le Mirage Full time

**Main Duties & Responsibilities**

**Learning and Development Administration**
- Liaise with all Department Heads to identify Associates learning and development needs and support the implementation of the property Training Plan to meet the brand standard.
- Work with GM and DHR or MHR to create details annual training plan and budget.
- Administer the Learning & Development budget.
- In conjunction with Department Heads, develop departmental on the job training schedules that meet departmental operating objectives.
- Prepare and administer the learning and development calendar on a regular basis.
- Assist department heads / outlet managers and supervisors in setting up and scheduling of on-the-job training to achieve performance according to brand standard.
- Prepare and submit Learning & Development related plans and reports as required for distribution to property management level.
- Manage and update monthly training record of Associates and ensure that all Associates have carried out training hours according to Marriott, Learning & Development Brand Standard.

**Learning and Development Activities**
- Ensure that all new Associates attend the Property Orientation program and comply with the Marriott Global Source Online Training.
- Prepare management/supervisory, specific professional programs and other training based on needs analysis, and submit for approval of the General Manager.
- Deliver certain property-wide Learning & Development courses for all Associates and track all those courses being carried out in the property on an ongoing basis.
- Monitors and evaluates all in-house and other training programs which include actual supervision of a language training program.
- Develop departmental trainers from various departments or outlets according to the Marriott International Brand Standard. Monitor all training activities conducted on and off site.
- Facilitate Management Training Programs to ensure that Management Trainee achieves his/her own project assignments successfully with coaching from his/her direct manager or GM.
- Present training initiatives to continually improve standard of services, productivity and morale of Associates.

**Other Duties**
- Submit periodic reports and plans to the General Manager on all areas of Learning & Development
- Build and improve relationship with concerned government office such as Skill Development Department and educational institutes.
- Fulfill all other duties as may be assigned by General Manager within the scope of this position and/or within the limits of the company policies.

Ability to commute/relocate:

- Doha: Reliably commute or planning to relocate before starting work (required)



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