Contact Center

**We are looking to hire a qualified Contact Center Agent to join our dynamic team.** - Be responsible for managing all operational aspects of team members involved in the delivery of front-end or contact center customer service, including customer service agents & work schedules. - Take ownership for resolving customer inquiries and complaints promptly and...

**Key Responsibilities**: **1) Contact Center Technology Expertise**: - Utilize your Genesys certifications and extensive experience to design, implement, and optimize advanced contact center solutions. - Deploy and configure Genesys Cloud CX (Pure Cloud), Genesys Pure Engage, and Genesys Pure Connect, ensuring seamless functionality and integration. -...

**We are looking to hire a contact center agent to our dynamic team,** - Call and inform patient’s clinic appointment schedule, answering questions, and providing information. - Maintain good communication skill in the clinical area. - Maintain professional relationship with the team and engaging in self-development activities by attending various training...

**About the role**: We have embarked on an exciting digital transformation journey to leverage technology as a key business differentiator and a competitive advantage. We are redesigning and reinventing our business processes for sustainable digital future. We are experimenting with new technologies, techniques, and approaches to achieve our business...

About the role: Hamad International Airport is a dynamic and innovative aviation company dedicated to delivering exceptional customer experience. We are seeking a motivated Contact Centre Officer (Arabic Speaker) to join our team and play a pivotal role in providing outstanding service to our valued customers. - Manage service level of all customer service...

**Experience: 8+ years**: Experience : Minimum 8 years relevant experience in which minimum 2 years in a lead role managing teams. Ability to commute/relocate: - Doha: Reliably commute or planning to relocate before starting work (required) **Experience**: - Manual Testing: 8 years (required) - Contact center Domain: 8 years (required)

About the role: Hamad International Airport is a dynamic and innovative aviation company dedicated to delivering exceptional customer experience. We are seeking a motivated Contact Centre Officer (Arabic Speaker) to join our team and play a pivotal role in providing outstanding service to our valued customers. - Manage service level of all customer service...

**Role Overview**: As a Call Center Agent, you will be the primary point of contact for customers contacting our company. You will handle inbound and outbound calls, providing exceptional customer service, resolving issues, and promoting our products or services. Your goal is to ensure customer satisfaction and maintain a positive company image. **Key...

As a Call Center Representative, you will be at the forefront of delivering exceptional customer service by handling calls related to our banking products and services. This pivotal role requires a dedicated individual with outstanding communication skills, a comprehensive understanding of our financial offerings, and a commitment to providing personalized...

Shall be responsible for answering the queries of the customers in case of maintenance calls. - With minimum of 3 years of work experience as an Administrative Assistant and Maintenance Coordinator is an advantage. - Provide information, handle complaints, satisfy customer and maintain good image for the company. - Answer inbound calls as well as assist...

We are looking for a bilingual Receptionist (Arabic/ English) to manage our Front Desk and to perform a variety of administrative tasks and promote sales. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet...

**About the role**: As Technology Services Lead Engineer - Data Center, you will help us achieve the following: - Datacenter activities include walk-through of the computer centers, coordination of computer room work by vendors, support system administrators, backup/recovery, and maintain tape library, call lists, and contacts. - Ability to rack and stack...

We are looking for a bilingual Receptionist (Arabic/ English) to manage our Front Desk and to perform a variety of administrative tasks and promote sales. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet...

Experience in IVF is essential You will know and understand and be able to coordinate the Medical Preparation Process with medical staff and patients. You will be expected to have good communication skills and customer service skills. Work well with the rest of the team on documentation and be aware of the confidentiality of sensitive records. Research,...

**Job Summary** As a Document controller / Call Center executive you will be responsible for maintaining accurate records of company documentation. Prime responsibility will be to contact customers & take their appointments for our technical team, inform the same to client Office and update the ERP with fixed schedules. Liaising between clients/consultants'...

**We are hiring!** **Insurance Coordinator Cum Receptionist** We are seeking a dedicated and capable Insurance Coordinator cum Receptionist to oversee the daily Insurance operations of our Al Aziziya Medical Center. **Duties and responsibilities**: 1. Evaluating claims for medical services, which involves interviewing patients to gather medical histories...

We are looking for a Medical Insurance Expert with proven experience in Qatar for a fast growing Medical Center. Must speak Arabic and English Must have excellent negotiation skills and be able to close the deal. Must have at least 3yrs Medical Insurance knowledge in Qatar. Must have QID and NOC We need someone friendly with excellent work ethic's...

**Job Summary and Purpose**: Manage all activities related to the Shipyard training center in terms of identifying training requirements, developing training plans, facilitating the development of the training content, facilitating and overseeing the implementation of the set training plans/activities, and assessing the effectiveness of the conducted...

**Tadawi Medical Center Doha, Qatar** **About the Company**: Tadawi Medical Center, TMC, is a leading Health Care organization that provided a wide range of quality medical services to nourish customer wellness. TMC is the extensive destination for all health and beauty requirements, offering a dedicated team of specialized doctors, practitioners, caring...

Job Summary: The main responsibility of this position is to perform as principal contact between the Branch and customer for the repair and maintenance service on vehicle while providing high customer satisfaction in order to increase customer retention, parts and service sales. As part of the marketing group, the SA is also expected to perform service...