Asst. IT Manager

3 weeks ago

Doha, Qatar RIXOS RIXOS DOHA QETAIFAN ISLAND Full time

Rixos Qetaifan Island North

Opening in 2023, Rixos Qetaifan Island North will comprise a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort will boast panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country’s biggest draws will be Qetaifan Island North’s Waterpark attraction. The Icon Tower is the world’s highest tower of its kind, reaching 82 metres.

Asst. IT Manager

Responsible for the supervision and handling of day-to-day IT operations. The Assistant IT manager ensures that timely IT support is rendered to all departments, especially in areas with guest contacts.

What’s in it for you:

- Be part of a unique and complex resort in Qatar
- Take advantage of opportunities to be recognized for your professional contributions
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities like Planet 21

What you will be doing:

- Manage and support all the systems in the operations.
- Monitor the operation and security of all computer hardware and ensure that it is operating properly
- Perform regular system’s health check to ensure optimum performance of servers and network
- Ensure that all software runs with no output errors, no response time problems and functioning according to specifications
- Maintain accurate inventory and record of all hardware, software, and manuals purchased.
- Evaluate, test, and deploy all software and hardware upgrades to the server infrastructure
- Assist in developing, implementing, testing and maintaining server level disaster recovery plans
- Manage & troubleshoot mailing, anti-virus and anti-spam system
- Oversee database backup, and perform recovery and recovery test
- Work closely with the rest of the team to provide end-user support and issue resolution
- Research, evaluate and recommend system technologies to support business requirements
- Create and maintain documentation for all processes and procedures
- Create and develop IT department policies, standard operating procedures, safety, and evacuation procedures.
- Ensure that the IT team has a complete understanding of and adherence to the policies, standard operating procedures, safety and evacuation procedures

Your experience and skills include:

- Bachelor degree in computer science or equivalent
- Microsoft Certified System Engineer, MCSE
- Minimum 5 years of relevant experience with at least 1 year in a similar capacity
- Good leading and communication skills
- Solid understanding of Microsoft operating system, networking and Microsoft back office server products such as Active Directory, Exchange Server and Operation Manager
- Up to date skills within a server environment and storage area network (SAN)
- Experience on enterprise backup solutions
- Proficiency in English language

Your team & working environment:
At Accor, we are Heartists

Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Qetaifan Island, Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding

Our Commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

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