Customer Support Executive
2 days ago
**Responsibilities**:
This role mainly to install and support POS systems on site with user training.
- Keep POS systems running smoothly and ensure maximum uptime for the entire clients.
- Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.
- Provide support, including procedural documentation and relevant reports.
- follow diagrams and written instructions to repair a fault or set up a system.
- Support the roll-out of new updates
- Respond within agreed time limits to call-outs.
- Work continuously on a task until completion (or referral to third parties, if appropriate).
- Prioritize and manage many open cases at one time.
- Rapidly establish a good working relationship with customers and other professionals, such as software developers.
- Excellent verbal communication skills.
- Ability to work independently.
- Strong aptitude, problem-solving, and logical thinking skills.
- Quick learner with a great attitude.
- Ability to stay current with new technology.
- Willing to learn new tools and techniques.
- Fundamental programming skill is preferred.
**Experience**:
- Customer Support: 0-3 years (preferred)
- OS knowledge - Windows.
- Training - Providing software POS training to end users.
- Desktop Support - providing direct user assistance for all related OS.
**Qualifications**:
- Bachelor’s Degree or Diploma or higher.
- Minimum 1 years of experience with similar role.
- Excellent English verbal and written communication skills.
**Salary**: QAR2,500.00 - QAR3,000.00 per month
-
Chief Finance Executive
6 hours ago
Doha, Qatar Keller Executive Search Full timeOur client, a dynamic and rapidly expanding wood-based panels manufacturer, is seeking a talented Chief Finance Executive to join their team. As the Chief Finance Executive, you will play a pivotal role in guiding the company's financial strategy and ensuring sound fiscal management. Your responsibilities will include overseeing financial planning and...
-
Customer Service Executive
5 days ago
Doha, Qatar Ruby Information Technology Solutions Full time**CUSTOMER SERVICE EXECUTIVE - Female** **with HOSPITALITY background** We are looking for a Female hard-working, has a positive attitude, and professional for the **CUSTOMER SERVICE EXECUTIVE** position who has a Hospitality background and is in any customer-related industry. **Duties and Responsibilities**: - Maintaining a positive, empathetic, and...
-
Doha, Qatar Astrea Group Trading & Contracting W.L.L. Full timeIdentifying, qualifying, and securing business opportunities; coordinating business generation activities; developing customized targeted sales strategies - Building business relationships with current and potential clients - Understanding client needs and offering solutions and support; answering potential client questions and follow-up call questions;...
-
Customer Care Support Manager
6 hours ago
Doha, Qatar Qatar Airways Full timeAbout the role As a Customer Care Support Manager, you will be responsible to manage the provision of a comprehensive support services to employees within QR Corporate Customer Care. Responsible for the development of strategies and concepts associated with support services activities and the systems (Microsoft Dynamics & Hayyakom) for the Support team in...
-
Customer Support Specialist
6 days ago
Doha, Qatar Thabt Gulf Digital Solution Full time**Job description** Key Responsibilities: *Handle all the company social media platform. *Answers customers’ queries to help them make a decision on the purchase. *Provides information to customers on warranties, features, specifications, maintenance and care of products. *Describes product features and benefits; demonstrates the use and handling of the...
-
Doha, Qatar Astrea Group Trading & Contracting W.L.L. Full timeIdentifying, qualifying, and securing business opportunities; coordinating with management for business generation activities; - Participate in site/field visits - Building business relationships with current and potential clients - Understanding client needs and offering solutions and support; answering potential client questions and follow-up call...
-
Installation Support Executive
7 days ago
Doha, Qatar FG Full time_**ONLY IN DOHA **_ Ø Installation of Application, Solutions, Hardware devices and configuration of the solution as per the requirement and company instructions. Ø Customization of Application as per the End user Requirement Ø Analyze user needs and software requirements to determine the feasibility of design within time and cost constraints Ø...
-
Doha, Qatar Apt Resources Full time**CUSTOMER SERVICE EXECUTIVE- TAGALOG AND ARABIC SPEAKING**: **Job ID **:2426 **Location **:Doha - Qatar **Industry **:Retailing **Functional Area **:Customer Service / Telecalling AED 2,000.00 - 3,000.00 **Other Benefits **:As per Qatar Labor Law **GCC Driving License **:Yes **Description: - The primary responsibilities of a Customer Service...
-
Associate Customer Support Call Center
20 hours ago
Doha, Qatar QNB Full timeBusiness Unit: QNB - Qatar Division: Retail Banking Department: Retail Banking Country: Qatar Closing Date: 04-Mar-2025 About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries...
-
Customer Relation Executive
5 days ago
Doha, Qatar InfoTech Pioneers Full timeServe as the lead point of contact for all customer account management matters - Build and maintain strong, long-lasting client relationships - Negotiate contracts and close agreements to maximize profits - Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors - Ensure the timely and successful delivery of our...
-
Customer Success Account Mgmt
6 hours ago
Doha, Qatar Microsoft Full timeMicrosoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings. To this end, Microsoft invests in a dedicated Customer Success team that will help Microsoft customers successfully realize their business outcomes. **Responsibilities**: As a Principal Customer Success...
-
Doha, Qatar Astrea Group Trading & Contracting W.L.L. Full time**JOB DESCRIPTION**: - Read, understand, research and study solicitation documents and SOW - Find the right suppliers/vendors that can meet requirements - Negotiate pricing, payment terms and contract with suppliers/vendors - Prepares and submits RFIs, RFQs, BOQs and bidding proposals - Work independently at the right pace to complete deliverables - Win...
-
Finance Director
6 hours ago
Doha, Qatar Keller Executive Search Full timeOur client, a dynamic and rapidly expanding wood-based panels manufacturer, is seeking a talented Finance Director to join their team. As the Finance Director, you will play a pivotal role in guiding the company's financial strategy and ensuring sound fiscal management. Your responsibilities will include overseeing financial planning and analysis, managing...
-
Senior Vice President of Finance
6 hours ago
Doha, Qatar Keller Executive Search Full timeOur client, a dynamic and rapidly expanding wood-based panels manufacturer, is seeking a talented Senior Vice President of Finance to join their team. As the Senior Vice President of Finance, you will play a pivotal role in guiding the company's financial strategy and ensuring sound fiscal management. Your responsibilities will include overseeing financial...
-
Head of Finance
6 hours ago
Doha, Qatar Keller Executive Search Full timeOur client, a dynamic and rapidly expanding wood-based panels manufacturer, is seeking a talented Head of Finance to join their team. As the Head of Finance, you will play a pivotal role in guiding the company's financial strategy and ensuring sound fiscal management. Your responsibilities will include overseeing financial planning and analysis, managing...
-
Customer Relation Executive- Automative Industry
6 hours ago
Doha, Qatar JOB HUB GLOBAL Full timeWe are seeking a **Customer Relations Executive** for our client, a distinguished leader in the **automotive trade sector.** Known for their expertise in sourcing and delivering top-quality vehicles, this client has built a strong reputation for excellence, innovation, and a deep commitment to customer satisfaction. Their unmatched experience in the...
-
Customer Marketing Manager
3 days ago
Doha, Qatar Ericsson Full time**About This Opportunity** As Ericsson Middle East & Africa Customer Marketing Manager, you have the overall responsibility to lead the planning and implementation of multiple customer experiences across a Customer Unit within Market Area Middle East and Africa. You will engage and collaborate with the sales organization in ongoing business and new business...
-
Senior Customer Success Manager
4 days ago
Doha, Qatar Baker Hughes Full time**Do you enjoy being part of team that provides high-quality engineering for our customers?** **Do you enjoy being a part of a successful team?** **Join our Team!** Industry Energy technology (IET) part of Baker Hughes Company operates across 120 countries and serves the entire energy value-chain and industrial sector. We hold an extensive portfolio of...
-
Customer Program Director
6 hours ago
Doha, Qatar NOKIA Full time**Come create the technology that helps the world act together** Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves...
-
IT Support Executive
4 days ago
Doha, Qatar GTS Corporate Full timeThis is a Contract Role 2 months for FIFA (Nov to Dec). Immediate Joiners can apply. **Job Role**: - Monitor Network & Systems - Conduct daily system health check-ups - Handle IT issues from Guests and staff - Manage Digital Signage Solution - screen content management - Assign tasks to Maintenance Teams - Follow helpdesk & escalation procedures **Skills...