Customer Support Manager

Job DescriptionThe Customer Support Lead is responsible for monitoring and improving the customer experience of the subscription service across all service and support channels.The Lead will be accountable for setting and delivering the KPIs (including but not limited to customer churn, CS, and FTR) relating to support and CX, specifically ensuring that...

Company OverviewAlbidaa Group Of Companies is a Qatari establishment that has successfully combined tradition and innovation since its inception in 2006. Our mission revolves around expanding investments within Qatar's dynamic landscape while delivering premium products and services that epitomize excellence.Job DescriptionThe Customer Service Specialist...

About the JobCaterpillar is seeking a highly skilled Customer Support Specialist to join our team. As a key member of our global organization, you will play a critical role in ensuring the success of our customers.Key ResponsibilitiesUnderstand and comply with Solar and customer HSSE policies and procedures.Ensure customer expectations are met or...

About UsQNB Group is one of the largest banks in the Middle East and Africa region, with a presence in over 31 countries. We offer a wide range of products and services to our customers, and are committed to supporting the local community through various initiatives and sponsorships.We are seeking a highly skilled and experienced professional to join our...

Job Description:The Chief Customer Service Officer will be accountable for setting and delivering KPIs related to customer satisfaction and churn, ensuring that customer queries are resolved in a satisfactory and timely manner. The role is responsible for evaluating current processes and finding means to improve them, as well as ensuring that the brand...

Company OverviewThe lxbfYeaa is a dynamic organization dedicated to providing exceptional public services. Our mission is to deliver high-quality support to our customers, and we're seeking a seasoned leader to lead our customer service operation.Job DescriptionWe're looking for a Senior Customer Experience Lead to develop and implement comprehensive...

Job Summary:We are seeking a highly skilled Investor Relations - Customer Service professional to join our team at Starlink Qatar. As a key member of our organization, you will be responsible for delivering exceptional customer service and support to our investors.Key Accountabilities:Respond to investor inquiries in a timely and professional manner.Provide...

About the Role:The Customer Support Team Member will be responsible for providing exceptional customer service and support via online surveys and questionnaires. This role requires strong communication skills, attention to detail, and the ability to work independently.Key Responsibilities:Respond to online surveys and questionnaires in a timely and...

Key ResponsibilitiesAssist the sales team with order processing, quotations, and invoicing by providing timely and accurate support.Maintain and update sales records, customer databases, and reports to ensure data integrity and inform business decisions.Coordinate with internal departments (logistics, finance, and production) to guarantee efficient order...

Job SummaryThe lxbfYeaa is seeking a Technical Support Manager to join its team. As a Technical Support Manager, you will be responsible for providing technical support to customers and resolving technical issues in a timely manner.Key ResponsibilitiesInvestigate and resolve technical issues and requests from customers.Collaborate with the Support Team,...

About Our MissionWe aim to provide exceptional customer service support to our corporate clients, fostering long-term relationships built on trust and reliability.Established in 1964, we have expanded our presence to over 31 countries across three continents, offering a diverse range of products and services to our clients. Our team of over 28,000 employees...

Customer Service Manager - Moving & Relocations :Title : Customer Service Manager - Moving & Relocations Experience : 5 to 7 Job Type : Full Time Employment Type : Permanent Job Status : Inactive Country : Qatar City : DohaJob Description & Role :Direct and manage all activities related to delivery of effective customer serviceLiaise with Team Supervisors...

Job SummaryThe Senior Associate Customer Relationship Management QNB First role at QNB Group involves supporting Customer Relationship Managers in managing and servicing QNB First account holders. Key responsibilities include ensuring seamless service delivery, enhancing customer satisfaction, and formulating customer retention strategies to minimize...

Job Title : Customer Experience Manager - DigitalLocation : Middle EastPackage : basic salary circa $6,000 - $8,500 per month, plus accommodation allowance, transportation allowance, expat benefitsI'm currently supporting a global hospitality group, based in the Middle East, with their search for a Customer Experience Manager - Digital.The group are one of...

About this Opportunity:We are seeking an experienced Technical Support Specialist to join our team at ABC Consultants. As a key member of our Service Desk team, you will be responsible for providing technical support to our clients and users.Key Responsibilities:Ensure full availability of Service Desk telephone and email support during shift.Provide...

Location: Middle EastPackage: basic salary circa $6,000 - $8,500 per month, plus accommodation allowance, transportation allowance, expat benefitsI'm currently supporting a global hospitality group, based in the Middle East, with their search for a Customer Experience Manager - Ground & Lounges.The group is one of the pioneering brands globally in luxury...

At our 5-star Al Safwa Spa within HIA Lounges, we are seeking a highly skilled Customer Experience Manager to oversee the daily operations of our luxurious spa.About The RoleYou will be responsible for managing day-to-day activities to deliver an exceptional guest service experience. This includes managing staff, overseeing facility maintenance, and...

COREcruitment is currently supporting a global hospitality group with their search for a Customer Experience Strategy Manager. As part of this new segment of the business, focusing on Product, Design, and Development, you'll be responsible for managing and overseeing the Customer Experience Design-Digital team.Key responsibilities include designing,...

We're seeking a highly motivated and customer-focused individual to join our team as a Sales Assistant. In this role, you'll be responsible for maximizing sales while ensuring customers receive the highest level of service.Job Requirements:High School Qualification with a minimum of 1 year of job-related experience or Bachelor's Degree with no prior...

Job OverviewMannai Corporation QPSC, a leading diversified company in Doha, Qatar, seeks an experienced Crm Manager to drive customer satisfaction goals. The ideal candidate will have a strong background in customer relationship management, data analysis skills, and team leadership abilities.Key Responsibilities:Design and optimize customer journeys for...