Customer Support Specialist
1 week ago
At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
**Position Responsibilities**:
- Creates, maintains and advances customer relationships, develops an understanding of customer culture and business strategies.
- Responsible for customer account health and providing world class customer support.
- Collaborates with customer to determine specific needs and recommend potential solutions and involves internal partners as needed.
- Develops, prepares and delivers presentations to customers and internal organizations.
- Advises customers regarding status, changes or improvements of orders and follows up with customers on issues related to their accounts.
- Uses multiple Boeing systems in a fast-paced environment.
- Responds to customer inquiries and provides information regarding Boeing products, services, processes and operation.
- Responds to customer inquiries and facilitates delivery problem resolution.
- Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders.
- Coordinates collection and processing, and analyzes supplier and/or customer data and/or information regarding ordering and/or delivery of spare parts, provisioning products or related services.
- Analyzes customer spare parts requirement inquiries, facilitates responses and resolves delivery problems.
- Monitors and shares key performance metrics with customers and internal partners
- Interfaces with customers and internal Boeing resources.
**Basic Qualifications (Required Skills/Experience)**:
- Understands supply chain process
- Experience developing presentations for and presenting to executive leadership
- Strong communication and problem-solving skills
- Ability to work and collaborate cross functionally across multiple organizations
- Eager to learn and grow
- Ability for mínimal travel domestically and internationally
**Preferred Qualifications (Desired Skills/Experience)**:
- Experience in the Aerospace industry
- SAP knowledge
- Engineering / Technical experience
- Account management, customer support experience
**Typical Education & Experience**:
Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 4 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+2 years' related work experience, 8 years' related work experience, etc.)
**Relocation**:
**Export Control Requirements**:Not an export control position
**Equal Opportunity Employer**:
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
This job has been sourced from an external job board.
-
Customer Support Specialist
1 week ago
Doha, Qatar Talent Pal Full time**Customer Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions. Together, we are embarking on a journey where each and every one of us,...
-
Customer Support Representative
12 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Albidaa Group Of Companies Full timeCompany OverviewAlbidaa Group Of Companies is a Qatari establishment that has successfully combined tradition and innovation since its inception in 2006. Our mission revolves around expanding investments within Qatar's dynamic landscape while delivering premium products and services that epitomize excellence.Job DescriptionThe Customer Service Specialist...
-
IT Support Specialist
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar International SOS Government Medical Services Full timeJob OverviewThe International SOS Government Medical Services organization is seeking a highly skilled IT Support Specialist to join our team in Qatar. This exciting opportunity will provide the selected candidate with the chance to work on challenging projects, develop their skills and contribute to the company's success.In this role, you will be...
-
Customer Service Specialist
14 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Albidaa Group Of Companies Full timeCompany DescriptionAlbidaa Group Of Companies is a Qatari establishment founded in 2006, combining tradition and innovation. The company's goal is to expand investments within Qatar's dynamic landscape while delivering premium products and services that showcase a commitment to excellence.Role DescriptionThis is a full-time on-site role for a Customer...
-
Customer Experience Specialist
12 hours ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout the RoleThe lxbfYeaa is a leading digital platform that requires a Customer Experience Specialist to join its team. As a Customer Experience Specialist, you will be responsible for ensuring that customers have a seamless and enjoyable experience when interacting with the company's online platforms.Key ResponsibilitiesProvide technical support to...
-
Customer Support Specialist
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeJob SummaryThe successful candidate will be responsible for coordinating the service team, ensuring prompt handling of customer inquiries and requests, and providing excellent customer service.Manage customer service requests and provide technical support to customers in a timely manner.Develop and maintain strong relationships with customers to ensure their...
-
Customer Satisfaction Specialist
12 hours ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout the RoleWe are seeking a Customer Satisfaction Specialist to join our team and play a critical role in driving customer satisfaction and loyalty. As a key member of our team, you will be responsible for developing and implementing comprehensive customer service strategies that enhance customer satisfaction and align with our overall objectives.Key...
-
Customer Support Specialist
2 weeks ago
Doha, Qatar Thabt Gulf Digital Solution Full time**Job description** Key Responsibilities: *Handle all the company social media platform. *Answers customers’ queries to help them make a decision on the purchase. *Provides information to customers on warranties, features, specifications, maintenance and care of products. *Describes product features and benefits; demonstrates the use and handling of the...
-
Customer Support Specialist
1 week ago
Doha, Qatar Thabt Gulf Digital Solution Full timeKey Responsibilities: *Handle all the company social media platform. *Answers customers’ queries to help them make a decision on the purchase. *Provides information to customers on warranties, features, specifications, maintenance and care of products. *Describes product features and benefits; demonstrates the use and handling of the product. *Educates...
-
Customer Support Specialist
1 week ago
Doha, Qatar Online ordering App E-commerce Full time**Education and Experience** - High school diploma and above * - Excellent data entry and typing skills - formal computer training an advantage - Expert in Excel - accurate keyboard skills and proven ability to enter data at the required speed - knowledge of correct spelling, grammar and punctuation - knowledge of clerical and administrative...
-
Customer Support Specialist
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Client of Al Muhandes HR Consultancy Full timeJob Role SummaryThe Client of Al Muhandes HR Consultancy is seeking a highly skilled CUSTOMER CO-ORDINATOR to join our team.This role will be responsible for providing exceptional customer service, ensuring timely resolution of customer queries, and maintaining a positive relationship with clients.
-
Customer Service Support Specialist
22 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Starlink Qatar Full timeJob Summary:We are seeking a highly skilled Investor Relations - Customer Service professional to join our team at Starlink Qatar. As a key member of our organization, you will be responsible for delivering exceptional customer service and support to our investors.Key Accountabilities:Respond to investor inquiries in a timely and professional manner.Provide...
-
Pos Technical Support Specialist
1 week ago
Doha, Qatar TN Full timePOS Technical Support Specialist As a POS Technical Support Specialist, you'll ensure our retail operations run smoothly by installing, maintaining, and troubleshooting Point of Sale (POS) systems. This role involves providing technical support, training users, and ensuring the security and efficiency of POS systems in various environments. Key...
-
Healthcare Support Specialist
2 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Power International Holding Full timeWe are looking for a Healthcare Support Specialist to join our team at Power International Holding. As a key member of our healthcare support staff, you will play a vital role in ensuring the smooth operation of our nursing department.About the RoleThe Healthcare Support Specialist will be responsible for performing various administrative tasks, maintaining...
-
Customer Support Manager
12 hours ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeWe're looking for a seasoned Customer Support Manager to join our team at lxbfYeaa. This is an exciting opportunity to take on a leadership role and make a significant impact on our social media engagement and customer support initiatives.The ideal candidate will have a proven track record of delivering exceptional customer experiences and driving meaningful...
-
Card Support Specialist
2 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Qatar National Bank (QNB) Full timeThe Card Support Specialist will play a vital role in providing exceptional customer service to cardholders and merchants. This includes resolving customer queries, providing training, and recommending process improvements to enhance customer satisfaction. The successful candidate will work closely with the Head of Card Customer Service to achieve set...
-
Customer Experience Specialist
2 weeks ago
Doha, Qatar Premium Solutions Consultancy Full timeWe are looking for a Customer Experience Specialist to join a Dance, Music and Arts training and Events Facility. The Customer Experience Specialist (CX Specialist) develops and implements sales strategy, new business/membership/client development, retention of clients/members, negotiation of contracts, and identification of entrepreneurial enterprises...
-
Language Support Specialist
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Vacancies at IOM Indonesia Full timeAbout the RoleWe are seeking a highly skilled Language Support Specialist to join our team at Vacancies at IOM Indonesia. The successful candidate will provide expert language support services to clients, including interpretation, translation, and cultural consulting.Duties and Responsibilities:Deliver high-quality interpretation and translation services to...
-
Customer Dining Experience Specialist
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Arabnews Full timeJob Title: Customer Dining Experience SpecialistLocation: Arab NewsJob Type: Full-timeJob Description:We are seeking a Customer Dining Experience Specialist to join our team at Arab News. This role is responsible for providing exceptional customer service in our dining area, managing seating arrangements, and ensuring a positive experience for all...
-
Customer Services Specialist
3 weeks ago
Doha, Qatar Brunel Full timeBrunel is a global provider of flexible workforce solutions and expertise, connecting specialists with clients across the globe. We deliver innovative services like Recruitment (people, talent, and training), Logistics (global mobility and travel), Technical Services (project support and setup) and Consultancy to our clients both globally and...