Digital HR Manager

1 day ago


Doha, Qatar Qatar Airways Full time

**About the role**

Our rapidly growing HR Services team is hiring a Digital HR Manager whose primary responsibilities will be to manage a portfolio of systems, and on-going service and/or projects, by establishing delivery, scheduling, resource dependencies, and risk management across the service by ensuring compliance of internal systems with internal / external policies / regulatory requirements.

Other operational duties are listed below:
Strategic
- Providing a link between HR Services and other department stakeholders in order to deliver a seamless experience for system related services and initiatives.
- Leveraging digital innovations to support the overall business objectives.
- Partnering up and consulting with department SME’s to develop and drive customer focused end-to-end solutions for HR processes.
- Working with process SMEs and department managers to foster a digital culture.
- Proactive analysis of service delivery and creating strategies for service delivery optimization across HR services.
- Developing framework for system procedures, access & system controls documentation, knowledge base management
- Overseeing HR Services implementations to reduce administrative processes and drive efficiency through innovation.

Operational
- Leading the system service delivery team, continuous assessment of service delivery and turnaround time for system related requests, and ensuring efficient execution of team processes.
- Develop framework through which regular review of system configurations, system set-ups and access controls are monitored, governed and recorded
- Act as the initial point of contact and escalation for all system-related matters.
- Implementation of service management tools for all system related requests along with turnaround time (system bugs, enhancements, new projects, support, reports).
- Developing SLA framework for the management of system service requests and establishing agreement with internal stakeholders.
- Design, delivery and implementation of the business continuity & contingency plans for critical systems and the associated HR processes.
- Developing team culture & mindset of utilizing online platforms to record service request and deliver customer-focused solutions.

Stakeholder Management
- Contribute to the design thinking of future landscape and associated HR processes as per direction from Executive management.

Management & Leadership
- Establishing the department or team objectives and priorities to align with and support business objectives.
- Overseeing and supervising employees. Directing daily activities, recruiting, training, development and discipline to ensure a high standard of service delivery.

Data Protection
- Making sure that in performance of the role, all uses, disclosures and requests of any information (in any form) are done in accordance with data protection principles adopted by the QR Group and are limited to what is reasonably required to accomplish the intended business purposes of the use, disclosure or request.
- Consulting the Group’s Data Protection Officer in matters related to data protection and privacy as appropriate.

**Be part of an extraordinary story**

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

**Qualifications**:
**About You**
- High School / Vocational Qualification with Minimum 12 years of job-related experience OR Bachelor’s Degree or Equivalent with Minimum 10 years of job-related experience,
- Experience in implementing service delivery tools for large customer base, as well as experience in setting SLAs for service management.
- Expertise in managing and leading complex, multifunctional, multicultural teams.
- Project Management and Executive Management experience.
- Proven ability to develop, maintain relationship with all levels of company management.
- Proven ability to establish quantifiable goals, as well as manage resources in order to successfully attain business line objectives.
- Ability to influence Executive leaders in the areas of automation and digital innovation.
- Consultation skills with the ability to communicate and offer advice at all levels.
- Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills.

Preferred
- Experience of driving digital innovation on platforms: Oracle, SAP, CRM, PowerBi.
- Experience in implementing service delivery tools for Human Resources.
- Arabic or other language proficiencies.

**About Q


  • HR Coordinator

    1 day ago


    Doha, Qatar Living In Interiors Full time

    HR Coordinator Responsibilities: - Assist with all internal and external HR-related inquiries or requests. - Maintain both hard and digital copies of employees' records. - Assist with performance management procedures. - Schedule meetings, interviews, and HR events and maintain agendas. - Update records of new staff. - Produce and submit reports on general...


  • Doha, Qatar Alchemy Global Talent Solutions Full time

    We are partnering with an industry leading multinational who is seeking a HR Projects Manager to join their expanding team based in Doha. This role is responsible for working with the HR Project Management Office and HR Management to promote quicker implementation, greater overall utilisation, and competence with systems, procedures, and technological...

  • HR Coordinator

    3 hours ago


    Doha, Qatar Conmarble Concrete Full time

    _**Responsibilities**:_ - Assist with all internal and external HR related inquiries or requests. - Maintain both hard and digital copies of employees' records. - Assist with performance management procedures. - Perform orientations and update records of new staff. - Produce and submit reports on general HR activity. - Assist with payroll and ad-hoc HR...


  • Doha, Qatar Microsoft Full time

    Industry Solutions (IS) is a global organization of over 13,000 strategic sellers, industry experts, elite engineers, and world-class architects, consultants, and delivery experts who work together to bring Microsoft’s mission of empowerment - and cutting-edge technology - to life for the world’s most influential customers. We are on the front lines of...

  • HR Generalist

    1 day ago


    Doha, Qatar Global Premium HR Services Full time

    HR Generalist is responsible in providing human resources services, including HR policies and procedures, employment processing, compensation, employee relations and retentions, administration or other related task. Must work closely and effectively with the HR Manager. - Assist in developing Company’s HR policies and procedures in line with local labor...

  • HR Assistant

    3 days ago


    Doha, Qatar 4A Global Career Full time

    **HR Assistant Job Description** We are looking to employ an HR assistant with outstanding administrative and communication skills. An HR assistant is expected to be a conceptual thinker with superb organizational and time management skills. You must be reliable and should accurately follow instructions with the ability to multitask and acclimatize to a...

  • HR Director

    1 day ago


    Doha, Qatar Ritej Company of Recruitment Full time

    Position: HR Director HR director must work to supervise the ongoing operations and processes in the HR department to achieve target goals. Skills Required: - Communication Skills. - Strong Leadership and Managerial Skills. - Management Skills. - Organizational Skills. - Problem-Solving Skills. - Digital Skills. - Interpersonal...

  • HR Assistant

    1 day ago


    Doha, Qatar EQUO TRADING Full time

    **JOB DESCRITION**: We are looking to employ an HR assistant with outstanding administrative and communication skills. An HR assistant is expected to be a conceptual thinker with superb organizational and time management skills. You must be reliable and should accurately follow instructions with the ability to multitask and acclimatize to a fast-paced...

  • HR Assistant

    3 days ago


    Doha, Qatar Beverly Hills Full time

    **HR Assistant Responsibilities**: - Support all internal and external HR-related inquiries or requests. - Upload Attendance. - Maintain digital and electronic records of employees. - Serve as point of contact with benefit vendors and administrators. - Maintain calendars of the HR management team. - Oversee the completion of compensation and benefit...


  • Doha, Qatar Inspire Management Training Center Full time

    We are looking to employ an HR coordinator with outstanding written, verbal and interpersonal communication skills. An HR coordinator is expected to be a conceptual thinker with fantastic organizational and time management skills. You will have excellent administrative and IT skills with the ability to multitask and adapt in a fast-paced environment. JOB...

  • HR Director

    7 days ago


    Doha, Qatar Premium Solutions Consultancy Full time

    One of the most prominent and leading group in Qatar is hiring! Position: HR Director Preferred Nationality: Morocco, Tunisia, Algeria HR director must work to supervise the ongoing operations and processes in the HR department to achieve target goals. Skills Required: - Communication Skills. - Strong Leadership and Managerial Skills. - Management...

  • HR Manager

    3 days ago


    Doha, Qatar 1000 Walls Interiors and Decorations Full time

    **HR MANAGER** **Responsibilities** Develop and implement HR strategies and initiatives aligned with the overall business strategy. Bridge management and employee relations by addressing demands, grievances or other issues. Manage the recruitment and selection process. Support current and future business needs through the development, engagement,...

  • Digital Manager

    1 week ago


    Doha, Qatar HJH Company Full time

    We are looking for an experienced, thorough, and insightful Digital Manager, position is a cross over role, combining the skills of digital media with project management and digital marketing. **Main Responsibilities** - Manage all digital assets across, social, web, apps etc - Manage, plan, create and implement all digital media campaigns - Design and...

  • HR Manager

    4 days ago


    Doha, Qatar Drawlines Consult WLL Full time

    **HR Manager** is the go-to person for all employee-related issues. HR Manager duties will involve managing activities such as Job design, recruitment, employee relations, performance management, training & development, and talent management. **Drawlines **is among the leading BIM & CAD design solution firms. We build success and repute for our clients with...


  • Doha, Qatar Candidzone Full time

    LOOKING OF HR - CHANGE AND COMMUNICATION MANAGER Qualifications: - Diploma/Bachelor’s Degree - Minimum 6 years of relevant experience - Fluent in English language - Experience in project management and people management. - Experience with managing business change in projects. - Proficient in Microsoft Office, project management tools (e.g. Microsoft...

  • HR Change

    1 day ago


    Doha, Qatar Candidzone Full time

    **ROLES & RESPONSIBILITIES** - Work with HR project management office to identify scope, plan interventions, deploy, monitor and Control the change management plan deliverables. - Conduct impact assessment, assess change readiness and identify key stakeholders and sponsors. Conduct Stakeholders interviews, analyse the results and define the action plan. -...

  • Manager-digital

    1 week ago


    Doha, Qatar Altair Advertising Full time

    We are in search of a Manager-Digital to help lead our clients to success. You will be creating and managing effective digital campaigns from small to medium-sized businesses in a range of industries. Plan, implement and lead multi-channel digital marketing campaigns to drive brand awareness, user acquisition, retargeting, retention user growth. Run tests...

  • HR Manager

    1 day ago


    Doha, Qatar STFS GROUP Full time

    We are looking for a highly skilled and experienced HR Manager to join our team. We are a dynamic organization committed to excellence and innovation in our field. We value integrity, collaboration, and the continuous development of our employees. **Position Summary**: The HR Manager will oversee all aspects of human resources practices and processes. This...

  • HR Manager

    2 days ago


    Doha, Qatar Duqanaq Services W.L.L Full time

    A Qatar-based, group of holding companies with various business sectors in Industrials, Materials, Transport, F&B, Apparel, and professional services. Our company is looking for a qualified accountant to streamline the flow of business operations. We are looking for a well-experienced HR Manager to join our company who will supervise, and coordinate with...


  • Doha, Qatar Ebdaa Digital Technology Full time

    **Digital & Growth Marketing Manager** **Position Overview**: This role is an exciting opportunity for a hands-on marketing campaigns manager, eager to implement grow-driven marketing plans and campaigns and serving business objectives and overseeing the development of, coordinating and monitoring comprehensive marketing strategies for assigned...