Call Center

2 weeks ago


Doha, Qatar Ajwan Group Full time

Are you a dynamic communicator with a passion for customer service? We're urgently seeking motivated individuals to join our team as Call Center Representatives

Position: Call Center Representative
Location: [gharaffa/ doha]
Full-time/Part-time: Full-time
Immediate Start Date

**Responsibilities**:

- Handle inbound and outbound customer calls with professionalism and efficiency
- Provide exceptional service by addressing customer inquiries, resolving issues, and offering solutions
- Document all interactions accurately and timely in our CRM system
- Meet and exceed performance goals for call quality, productivity, and customer satisfaction

**Requirements**:

- Excellent communication skills and a friendly demeanor
- Previous call center experience preferred but not required
- Ability to multitask, prioritize, and work well under pressure
- Proficiency in basic computer skills and familiarity with CRM software
- Flexibility to work various shifts including evenings, weekends, and holidays

**Benefits**:

- Competitive hourly wage plus performance-based incentives
- Comprehensive training program and ongoing support
- Opportunities for career growth and advancement
- Health insurance, retirement savings plans, and other benefits available

**Salary**: QAR1,500.00 - QAR2,000.00 per month

Ability to Commute:

- Doha (required)

Ability to Relocate:

- Doha: Relocate before starting work (required)

Application Deadline: 01/03/2024



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