Current jobs related to Service Desk Technicians - Doha - People Dynamics


  • Doha, Baladīyat ad Dawḩah, Qatar K20s - Kinetic Technologies Private Limited Full time

    Job TitleService Desk Technician / OperatorSectionInfrastructure ServicesDepartmentInformation & Communication Technology (ICT) DepartmentJob SummaryThe Service Desk Technician/Operator is responsible for providing first-level IT support across all subsidiaries, ensuring continuous and user-friendly communication with end-users. This role requires the...


  • Doha, Baladīyat ad Dawḩah, Qatar Power International Holding Full time

    MBA/PG Diploma in Business Mgmt (Information Technology)Nationality: Any NationalityVacancy: 1 VacancyJob DescriptionThe IT Service Desk Team Leader manages the team responsible for operating the first line component of the Service Desk within the IT Shared Service. Provides leadership and develops a Customer First culture within the team as they represent...


  • Doha, Baladīyat ad Dawḩah, Qatar K20s - Kinetic Technologies Private Limited Full time

    K20s - Kinetic Technologies Private Limited seeks an experienced Service Desk Technician to join its Infrastructure Services department. As a key member of the team, you will be responsible for providing first-level IT support across all subsidiaries, ensuring continuous and user-friendly communication with end-users.About the Role:This position requires...


  • Doha, Qatar Swan Global WLL Full time

    IT Service Desk Technicians **4. Act as the first point of contact for all kinds of IT incidents, problems and requests** **5. Dispatch the Tickets from ServiceDesk Queue to relevant resolver.** **6. Provide timely status updates on open incidents or service requests and follow up until its closure with Level 1 & Level 2 teams.** **7. Inspect and...


  • Doha, Baladīyat ad Dawḩah, Qatar Black Pearl Consult Full time

    RequirementsTo be considered for the Customer Service Technician role at Black Pearl Consult, you must possess a Bachelor's degree in IT, Computer Engineering, or a related field, as well as 8-10 years of experience in a service desk or IT support role. Additionally, you should hold ITIL 4 Foundation or higher certification and have strong experience with...


  • Doha, Qatar Novel Overseas Corporation Full time

    The primary responsibility of the Service Desk Analyst is to - Pro-actively monitor support mailboxes and log in the system. - Be responsible for resolving or escalating customer reported Incidents and Service Requests and log them in the service desk tool. - Create, document, and review work instructions to help deal with similar incidents and requests. -...


  • Doha, Baladīyat ad Dawḩah, Qatar Power International Holding Full time

    Job OverviewWe are seeking a highly skilled IT Service Desk Team Leader to manage our team responsible for operating the first line component of the Service Desk within the IT Shared Service. The successful candidate will provide leadership and develop a Customer First culture within the team as they represent the main route for all users to access the IT...


  • Doha, Baladīyat ad Dawḩah, Qatar Power International Holding Full time

    Service Desk Operations LeadThe Service Desk Operations Lead will be responsible for overseeing the day-to-day operations of the IT Service Desk, ensuring that the team has the necessary resources and skills to provide effective customer support.Key ResponsibilitiesManage the IT Service Desk team to ensure they meet their performance targets.Develop and...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Gait Apple Premium Reseller is looking for a dedicated and knowledgeable Help Desk Specialist to join our team. As an Apple Premium Reseller, we provide exceptional service to our customers, offering a wide range of Apple products and accessories. The Help Desk Specialist will play a crucial role in providing technical support and assistance to our...


  • Doha, Qatar PROZ TECHNOLOGIES Full time

    **Position Title: Service Desk Engineer (Banking sector)** **Location: Doha, Qatar** **Key Responsibilities**: -  Provide first-level technical support for IT services across the organization. -  Record, classify, and manage incidents and service requests in the ITSM system. -  Diagnose and resolve technical issues related to hardware, software, and...


  • Doha, Qatar QatarEnergy Full time

    Primary Purpose of the Job: Support the delivery of high-quality customer service, focused technical support, and provide timely and accurate problem resolution to a wide range of complex technical issues, to achieve high level of user satisfaction. Required Experience and Skills: - Minimum 5 years’ experience in the Service Desk area using any popular...

  • Service Desk Agent

    4 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    We are HiringSERVICE DESK AGENTTEMPORARY POSITION: to join ASAP until 31 DEC 2023 contract ONLYQID: must be under Family Sponsorship or Freelance ONLYSalary: 7,150 QAR per month/full packageThe Service Desk Agent reports to the Lead – Service Desk. S/he is the first line support and single point of contact for all Sidra Medicine employees in a 24/7...

  • Service Desk Operator

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Black Pearl Consult Full time

    Job DescriptionAre you the calm in the storm when IT issues arise? Do you have a knack for keeping things running smoothly while delivering outstanding customer service? If yes, this is the opportunity for youWe're looking for an experienced Service Desk Operator to be the front line of technical support — managing helpdesk operations, ensuring rapid issue...

  • Service Desk Support

    2 weeks ago


    Doha, Qatar Nakilat Full time

    **Job Summary and Purpose**: Provide 1st level technical support to end users within NAKILAT and its joint ventures. Assist in ensuring that all service levels are achieved in line with the need of a safe and efficient IT operations. **Accountabilities**: **Key Accountabilities**: **IT Inventory and Stock Keeping**: 1. Update and manage the IT inventory and...


  • Doha, Baladīyat ad Dawḩah, Qatar Mekdam Technical Services Full time

    Job Summary:The Service Desk Operator is responsible for providing telephone and email support for clients and users on technical matters and resolving or escalating reporting incidents in a timely manner.Qualifications:2-3 years of experience providing first level IT support remotely over the phone and remote tools in a service desk environment.Hands-on...


  • Doha, Qatar Nakilat Full time

    **Job Summary and Purpose**: Ensure that all service levels are achieved in line with the need of a safe and efficient IT operations within NAKILAT and its joint ventures. Provide management and technical expertise to the IT service desk function to provide 1st level technical support. **Accountabilities**: **Key Accountabilities**: **Service Desk Support...

  • IT Service Desk

    1 week ago


    Doha, Qatar Novel Overseas Corporation Full time

    The primary responsibility of the Service Desk Analyst is to - Pro-actively monitor support mailboxes and log in the system. - Be responsible for resolving or escalating customer reported Incidents and Service Requests and log them in the service desk tool. - Create, document, and review work instructions to help deal with similar incidents and requests. -...


  • Doha, Baladīyat ad Dawḩah, Qatar Black Pearl Consult Full time

    Are you the calm in the storm when IT issues arise Do you have a knack for keeping things running smoothly while delivering outstanding customer service If yes this is the opportunity for youWere looking for an experienced Service Desk Operator to be the front line of technical support managing helpdesk operations ensuring rapid issue resolution and keeping...


  • Doha, Qatar Lanco Engineering & Contracting WLL Full time

    **L1 Service Desk Agents** **Key Requirements**: - 4x Graduates to act as L1 Service Desk agents - Arabic and English speaking (Fluent and Mandatory) - This function requires working in 24x7, Service Desk environment ( may include nights, weekends, and public holidays) - Applicable vendor / technology entry level certification or equivalent in particular...


  • Doha, Qatar MEEZA Full time

    The primary responsibility of the **Service Desk Analyst** is to - Proactively monitor support mailboxes and log in to the system. - Be responsible for resolving or escalating customer reported Incidents and Service Requests and log them in the service desk tool. - Create, document, and review work instructions to help deal with similar incidents and...

Service Desk Technicians

1 month ago


Doha, Qatar People Dynamics Full time

The common services provided as part of IT Service Desk Support shall include, but

not limited to, the following:
1. IT Helpdesk Services

2. Support of Computers (includes PCs, Macs etc.), handhelds (includes tablets

etc.), mobile devices etc. of various makes and models that run on multiple

Operating systems

3. 24/7 support (over telephone and remote support mechanisms)

4. Maintain IT Asset inventory

5. Audio Visual Supp

**Salary**: QAR5,000.00 - QAR7,000.00 per month