Service Desk Technicians

We are seeking a highly skilled Help Desk Technician to join our team at lxbfYeaa. As an Apple Premium Reseller, we offer a wide range of Apple products and accessories to our customers.About the RoleThe Help Desk Technician will be responsible for providing technical support and assistance to our customers, ensuring their Apple devices and software function...

Service Desk Analyst Job Description:As a Service Desk Analyst at ABC Consultants, you will play a critical role in delivering exceptional customer service to our clients. Your primary responsibility will be to receive, evaluate, and respond to technical inquiries and issues from our clients.Key Duties:Assist clients with technical queries and problems via...

IT Service Desk Technicians **4. Act as the first point of contact for all kinds of IT incidents, problems and requests** **5. Dispatch the Tickets from ServiceDesk Queue to relevant resolver.** **6. Provide timely status updates on open incidents or service requests and follow up until its closure with Level 1 & Level 2 teams.** **7. Inspect and...

ASTRA OILFIELD SERVICE AND TRADING specializes in servicing downhole tools and providing various support services to the oilfield industry. Our services include fishing tool servicing, bucking services for Oil Country Tubular Goods, milling tool dressing, and PDC bit remanufacturing. We also offer welding, fabrication, and machine services, and provide high...

The primary responsibility of the Service Desk Analyst is to - Pro-actively monitor support mailboxes and log in the system. - Be responsible for resolving or escalating customer reported Incidents and Service Requests and log them in the service desk tool. - Create, document, and review work instructions to help deal with similar incidents and requests. -...

Service Desk RoleWe are looking for a skilled Helpdesk L2 Engineer to join our Service Desk team. This role involves providing technical support and maintenance services to desktop PCs, telephone systems, wireless networks, and peripheral devices.Core ResponsibilitiesPerform scheduled maintenance tasks on installed PCs, networks, telephone systems, and...

As a Service Desk Operations Lead at Asgatech, you will play a crucial role in managing a busy Service Desk, ensuring clients receive an exceptional client experience. Your responsibilities will include managing and coordinating urgent and complicated support issues, acting as the incident manager in major incidents, and developing and mature phone & email...

As a Technical Service Desk Manager at Asgatech, you will be responsible for overseeing the management of incidents, problems, changes, and service requests. This role requires someone who enjoys managing a busy Service Desk, ensuring clients receive an exceptional client experience while mentoring the Service Desk team and helping resolve escalated client...

**Job Summary and Purpose**: Ensure that all service levels are achieved in line with the need of a safe and efficient IT operations within NAKILAT and its joint ventures. Provide management and technical expertise to the IT service desk function to provide 1st level technical support. **Accountabilities**: **Key Accountabilities**: **Service Desk Support...

Job Summary:We are seeking a skilled Service Desk Analyst to join our team at ABC Consultants. As a key member of our IT support team, you will provide high-quality assistance to our clients, ensuring their needs are met promptly and efficiently.Responsibilities:Offer phone and email support to clients, addressing their technical queries and concerns.Monitor...

The primary responsibility of the Service Desk Analyst is to - Pro-actively monitor support mailboxes and log in the system. - Be responsible for resolving or escalating customer reported Incidents and Service Requests and log them in the service desk tool. - Create, document, and review work instructions to help deal with similar incidents and requests. -...

Incident Resolution Specialist - asgatech in Borehamwood, Herts seeks an experienced Incident Resolution Specialist to oversee a busy Service Desk, ensuring clients receive great customer service, mentoring the team, and resolving escalated client issues. This is a challenging opportunity for a skilled individual to join a fast-growing Managed Services...

Job OverviewWe are seeking a highly skilled IT Service Desk Manager to join our team at ORACLe. As a key member of our support team, you will be responsible for ensuring that our customers receive exceptional service and support.The successful candidate will have a proven track record in technical support, with a strong focus on customer satisfaction and...

The primary responsibility of the **Service Desk Analyst** is to - Proactively monitor support mailboxes and log in to the system. - Be responsible for resolving or escalating customer reported Incidents and Service Requests and log them in the service desk tool. - Create, document, and review work instructions to help deal with similar incidents and...

Our mission is to be the preferred IT Services and Solutions provider in the Middle East and North Africa. For our employees, this means working in a team committed to service excellence and continual innovation in a fast-paced and dynamic work environment. We’re looking for passionate, self-motivated, and creative team players who want to work hard and...

Nakilat seeks a highly skilled and experienced Helpdesk Team Lead to join our IT department. As a key member of our team, you will be responsible for managing IT service desk staff coverage, preparing reports on SLA compliance, service desk metrics, and IT assets.Key Responsibilities:Establish and set the standard for the provision of support services within...

**L1 Service Desk Agents** **Key Requirements**: **. 2-3 year of exp in Technical support or L1 Support role.** - High school diploma or equivalent (bachelor’s degree in IT or related field is a plus - Arabic and English speaking (Fluent and Mandatory) - This function requires working in 24x7, Service Desk environment ( may include nights, weekends, and...

PREFERRED QUALIFICATIONS:Job OverviewNakilat seeks a highly skilled IT Service Desk Team Lead to oversee the daily operations of our service desk function. As a key member of the IT team, you will be responsible for ensuring that all service levels are met in line with the needs of a safe and efficient IT operations within Nakilat and its joint ventures.Key...

**L1 Service Desk Agents** **Key Requirements**: - High school diploma or equivalent (bachelor’s degree in IT or related field is a plus - Arabic and English speaking (Fluent and Mandatory) - This function requires working in 24x7, Service Desk environment ( may include nights, weekends, and public holidays) - Familiarity with ticketing systems (e.g.,...

We are looking for a Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their stay. Front Desk Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in the hotel industry,...