Service Desk Technicians

IT Service Desk Technicians **4. Act as the first point of contact for all kinds of IT incidents, problems and requests** **5. Dispatch the Tickets from ServiceDesk Queue to relevant resolver.** **6. Provide timely status updates on open incidents or service requests and follow up until its closure with Level 1 & Level 2 teams.** **7. Inspect and...

The primary responsibility of the Service Desk Analyst is to - Pro-actively monitor support mailboxes and log in the system. - Be responsible for resolving or escalating customer reported Incidents and Service Requests and log them in the service desk tool. - Create, document, and review work instructions to help deal with similar incidents and requests. -...

**Job Summary and Purpose**: Ensure that all service levels are achieved in line with the need of a safe and efficient IT operations within NAKILAT and its joint ventures. Provide management and technical expertise to the IT service desk function to provide 1st level technical support. **Accountabilities**: **Key Accountabilities**: **Service Desk Support...

The primary responsibility of the Service Desk Analyst is to - Pro-actively monitor support mailboxes and log in the system. - Be responsible for resolving or escalating customer reported Incidents and Service Requests and log them in the service desk tool. - Create, document, and review work instructions to help deal with similar incidents and requests. -...

**L1 Service Desk Agents** **Key Requirements**: - High school diploma or equivalent (bachelor’s degree in IT or related field is a plus - Arabic and English speaking (Fluent and Mandatory) - This function requires working in 24x7, Service Desk environment ( may include nights, weekends, and public holidays) - Familiarity with ticketing systems (e.g.,...

Strong problem-solving abilities to diagnose and resolve customer issues. - Excellent written and verbal communication skills, with a keen focus on effective customer service. - Customer oriented mindset, meticulous attention to detail, along with empathy and patience, to consistently deliver high-quality support to clients. - Hands-on experience with...

We are looking for a Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their stay. Front Desk Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in the hotel industry,...

Excellect experiance in leading a team of Service Desk Analyst - Pro-actively monitor support mailboxes and log in the system. - Be responsible for resolving or escalating customer reported Incidents and Service Requests and log them in the service desk tool. - Create, document, and review work instructions to help deal with similar incidents and requests. -...

1)Network Engineer(CCNA/CCNP) with 2 Years of Experience 2)Service desk Agent (ITIL 3 or 4) Ability to Commute: - Doha (required) Ability to Relocate: - Doha: Relocate before starting work (required)

**What you will do**: The Technician is a key role reporting directly to the Operations Team Leader, Aftermarket Controls Segment. The Aftermarket Controls team carry out service, maintenance and retrofit projects on Building Management Systems (BMS) used for comfort and energy efficiency across multiple industries including commercial, retail and...

_**JOB DESCRIPTION**:_ - Primary duties will be to provide 24/7/365 Tier 1 support at a Service Desk for the clients to meet and/or exceed established Service Level Agreements (SLA's) - Manage Help Desk responsibility and resource allocation Depending on the priority - Answer help desk lines and troubleshoot remotely - Resolve helpdesk service calls using...

**Company** QatarEnergy is an integrated national oil corporation that stands at theforefront of efforts for the long term sustainable development,utilization and monetization of oil and gas resources in the State ofQatar. In its efforts to become one of the best national energycompanies in the world, QatarEnergy's activities and those of itssubsidiaries...

**We are HIRING!!!!!!!!!!** We are looking for below positions. **more than 2 year in Experience **All nationalities are welcome **Able to understand the client need and good communication skill 1. TECHNICIANS FOR ELECTRICAL; HVAC; MECHANICAL; ELV; FIRE FIGHTING MEP & ROTARY EQUIPMENT 2. SUPERVISORS FOR MEP ; MECHANICAL; WAREHOUSE; LOGISTIC; HELP DESK...

Total years of relevant experience (min. 3 years) - Educational Qualification - High School - Providing Customer Service Support to the organization by obtaining, analyzing, and verifying the accuracy of work order information in a timely manner - Execute Day to Day Operation of the Service Order Reception Centre - Salary Package - QR 4000 (full package) -...

**QUALIFICATION**: - BACHELOR OF COMPUTER / IT - ARABIC CANDIDATE - CUSTOMER SERVICE - EXPERIENCE WITH IT TICKETING SYSTEMS IS PREFERED - ITIL V4 ONLY IN DOHA - **ONLY ARAB**_ **JOB DESCRIPTION**: - Primary duties will be to provide 24/7/365 Tier 1 Phone support at a Service Desk for the clients to meet and/or exceed established Service Level Agreements...

**Additional Information** **Job Number**25008663 **Job Category**Rooms & Guest Services Operations **Location**Marriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** This position that is responsible for leading...

**Position - Desk Clerk** - Should have Strong communication skills and organization skills. - Should have excellent customer service skills. Job Location - US Camp Sayliyah (Air Base) Duration - 12 months extendable Salary - QR 3800 plus transportation **Job Types**: Temporary, Contract Contract length: 12 months **Salary**: QAR3,800.00 per month

We are Swan Global looking for **Fire Extinguisher Service Technician** for Doha Location. Please find the job details below: **Job Title** **:Fire Extinguisher Service Technician** **Location**:Doha **Mandatory Skills**: - English Communication & Writing Capacity - Experience in Hose Real, Fire Extinguisher, SCBA Inspection & Maintenance kindly provide...

Reputed Client of Smart Resourcing International Doha, QatarOne of our reputed client in Qatar Customer Service Agent (Ground Services) **The Customer Service Agent will support the operation by providing a five-** **star service to all passengers and help create an enjoyable airportenvironment for customers whilst travelling. You will ensure that...

**Job Number** 22216058 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Doha, P.O. Box 23400, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and...