Operational Excellence Director
1 day ago
At Deel, we're looking for a seasoned leader to drive operational excellence across our global teams. As Associate Director, Operational Excellence, you'll play a crucial role in improving our processes, systems, and workflows to drive speed, quality, efficiency, and experience.
Key Responsibilities:
- Design and implement complex operational systems and processes to drive excellence across operational teams.
- Tackle high-impact business problems and priorities by designing and implementing smart solutions that optimize return on investment.
- Identify opportunities to improve our customer's experience by collaborating with stakeholders and driving impact quickly and successfully.
- Lead a multi-country operations team, maintain direct responsibility over output and performance, and oversee recruitment, onboarding, training, and performance management.
Qualifications:
- 5+ years of experience managing operations teams in fast-paced environments at a successful company.
- Proven experience leading and scaling teams, with a strong focus on KPIs and process improvement.
- Strong analytical skills, with experience turning data into insights and actions.
- Ability to roll up sleeves and be hands-on, with a pragmatic approach to problem-solving.
- Customer-obsessed and a team player with a strong focus on collaboration and stakeholder engagement.
About Deel:
We're a global company that's changing the way people work. We're looking for talented individuals who share our passion for innovation and excellence. If you're a motivated and results-driven leader who is passionate about operational excellence, we'd love to hear from you.
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