Junior Brand Ambassador

7 days ago


Doha, Baladīyat ad Dawḩah, Qatar Madi International Full time
Job Summary

Madi International is seeking a highly motivated and enthusiastic Junior Brand Ambassador to join our team. As a key member of our education department, you will be responsible for promoting our product brand through education and training.

Key Responsibilities
  1. Conduct product demonstrations and provide in-depth training on our products to customers and industry professionals.
  2. Ensure comprehensive product knowledge has been provided as per our brand protocol and understood by the students.
  3. Develop and prepare educational materials, such as presentations, workbooks, and products, for all trainings in a timely manner.
  4. Stay up-to-date on product knowledge and industry trends to provide accurate information to customers.
  5. Participate in daily in-salon or academy training, demos, and market visits.
  6. Assist customers with product selection, address their inquiries, and provide recommendations based on their needs.
  7. Build strong relationships with customers and maintain a positive and professional image of the brand.
  8. Schedule or reschedule appointments with clients for follow-up trainings and meetings, coordinating with the booking coordinator and sales team.
  9. Record all trainings, demonstrations, and meetings to follow up with the concerned persons.
  10. Collaborate with the sales team to provide product expertise during customer interactions, trade shows, and events.
  11. Identify and address customer concerns to ensure customer satisfaction and contribute to sales growth.
  12. Plan and assist with the sales, marketing, and professional/senior educators for events, including salon preparation, client consultation, and treatments.
  13. Adhere to all of the company's internal rules, policies, and procedures; set a good example regarding punctuality, hygiene, safety of students and customers, as well as attendance and positive attitude.
  14. Perform other duties in line with the scope of work and as assigned by the direct manager.
Requirements
  1. High school diploma or equivalent education or certification in industry techniques (Hair/Skin/Nails).
  2. Minimum 2-3 years of experience in a salon.
  3. Previous experience as a trainer/educator is preferred but not necessary.
  4. Basic knowledge of hair/skin/nail products, techniques, and trends.
  5. Strong communication and interpersonal skills.
  6. Passion for the industry with a desire to learn and grow.

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