Restaurant Operations Manager

2 days ago


Doha, Baladīyat ad Dawḩah, Qatar Rotana hotel Qatar Full time
Job Title: Outlet Manager

We are seeking a highly motivated and experienced Outlet Manager to join our team at Rotana Hotel Qatar. As an Outlet Manager, you will be responsible for leading a team of professionals to deliver exceptional customer service and achieve financial goals.

Key Responsibilities:
  • Develop and implement effective schedules for all employees to ensure adequate manpower and meet staffing guidelines.
  • Conduct regular training sessions with the team to ensure they are equipped with the necessary skills and knowledge to deliver top-quality service.
  • Evaluate team performance and identify areas for improvement, implementing development and promotion plans as needed.
  • Ensure the timely setup of the outlet, maintaining high standards of cleanliness and maintenance.
  • Provide exceptional customer service, handling welcome and seating of guests, and maintaining a professional and friendly relationship with patrons.
  • Be actively involved in promotional activities and maintain a database of regular guests.
Requirements:
  • College or university degree graduate with a minimum of two years of experience in a similar role.
  • Excellent communication skills, both written and spoken, with a strong command of English.
  • Effective presentation skills and ability to work in a fast-paced environment.
  • Knowledge of hotel operations and ability to supervise a team.
Competencies:
  • Understanding of hotel operations and ability to plan for business.
  • Effective communication and supervising skills.
  • Ability to adapt to changing situations and prioritize tasks.
  • Customer focus and drive for results.


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