Ancillary Sales Officer

12 hours ago


Baladīyat az Zaāyin, Qatar QATAR Airways Full time
Job Overview

We are seeking a highly skilled Ancillary Sales Officer to join our Global Sales team at Qatar Airways. As a key member of our team, you will play a crucial role in supporting the development and implementation of our ancillary products and services.

Key Responsibilities
  • Collaborate with the Ancillary Development Manager to ensure the successful launch and execution of new ancillary products and services.
  • Provide exceptional support to sales staff, addressing ancillary queries and ensuring seamless customer experiences across all QR sales channels.
  • Monitor and track ancillary products revenue, identifying opportunities for growth and improvement.
  • Conduct system testing and provide end-to-end process testing for process automation.
  • Work closely with the Manager Ancillary Services to provide accurate and timely reporting on project streams, including risk and issue escalation.
  • Develop and maintain comprehensive documentation of business processes, ensuring audit compliance and adherence to ancillary policies and procedures.
Requirements
  • Bachelor's degree or equivalent in a relevant field.
  • At least 4 years of experience supporting the development of ancillary products.
  • Strong business understanding of airline ticketing and EMD issuance policies, as well as Amadeus reservations systems and E-Commerce sales fulfillment processes.
  • Knowledge of ancillary services, current and future products, and technologies shaping the industry.
  • Excellent communication skills, with the ability to translate technical concepts into clear, concise language.
What We Offer

As a valued member of our team, you will have the opportunity to work with a dynamic and innovative organization, driving growth and success in the aviation industry. We offer a competitive compensation package, comprehensive benefits, and a collaborative work environment that fosters professional development and career advancement.



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