Customer Service Director

Job ResponsibilitiesThe Customer Service Director - Maritime will be responsible for overseeing the day-to-day supervision of the Customer Service Executives, ensuring objectives are met and the team is operating at an effective level.This role will involve maintaining and developing existing customers to optimize quality of service, business growth, and...

Company OverviewApparel Group is a leading retailer in the fashion industry, dedicated to delivering high-quality products and excellent customer service. As a Sales and Customer Service Director, you will play a critical role in driving sales growth and maintaining customer satisfaction.Job DescriptionAchieve company objectives by ensuring the highest...

Job Description: Automotive Service DirectorWe are seeking an accomplished Automotive Service Director to lead our workshop team at Merge Recruitment Agency.About the Role:The successful candidate will be responsible for overseeing the delivery of high-quality services, managing workshop operations, and ensuring compliance with manufacturer standards.As...

Role Overview:The Customer Journey Director will be responsible for leading a team of 40 members, ensuring exceptional customer service, and driving digital care presence and penetration. The role requires strong leadership skills, strategic thinking, and the ability to motivate a team.Key responsibilities include:Developing and implementing strategies to...

About the Role:Ooredoo Qatar is seeking a highly motivated and experienced Business Customer Experience Director to lead its Service Assurance team. The successful candidate will be responsible for ensuring that Ooredoo meets its customer experience targets and obligations in service assurance. They will also undertake regular reviews of Customer...

About the RoleWe are looking for a highly skilled Event Services Director to join our team at Mondrian Doha. The successful candidate will be responsible for delivering exceptional events and ensuring customer satisfaction.Key ResponsibilitiesDevelop and implement event strategies to drive revenue growth and improve customer satisfaction.Liaise with events...

We are currently seeking an experienced professional to lead our customer service team in a major 5-year consulting project with a public sector organization focused on the operation and maintenance of roads and drainage assets. The Infrastructure Customer Service Leader will report directly to the Program Director and be responsible for leading consulting...

Job Title: Director of Customer ExperienceLocation: Doha, Qatar.To drive the optimization of our customer experience by leading and managing a team to provide a deep understanding of customers' needs and behaviors. To act as the Voice of the Customer, leading change and improvements across the customer experience, and influence future projects to support and...

Join Minor International's team as an Excellence in Service Director and take on the challenge of driving operational excellence. You will be responsible for reviewing and analysing customer service metrics, including brand standard compliance, emotional audits and guest satisfaction data.The successful candidate will have a graduate degree in Hotel...

We are seeking an experienced professional to join our Customer Success team as a Customer Success Director. In this role, you will be responsible for developing and executing strategies to drive customer adoption and satisfaction of our cloud solutions.Key ResponsibilitiesDevelop Customer Engagement Strategies: Create and implement tailored engagement plans...

About the PositionThe Customer Experience Enhancement Director plays a critical role in driving operational efficiency, quality, and continuous improvement within the contact center environment. This role involves analyzing data, identifying opportunities for optimization, implementing best practices, and driving initiatives to enhance the overall...

Job DescriptionLxbfYeaa is a dynamic organization committed to delivering exceptional customer experiences. We are seeking a skilled Service Delivery Director to lead and oversee all aspects of our customer service operation.ResponsibilitiesDevelop and implement comprehensive customer service strategies that reflect the company's goals and objectives.Manage...

Facilities Services Director Position AvailableWe are seeking a highly skilled Facilities Services Director to join our team at Andaz Doha. As a Facilities Services Director, you will be responsible for leading the facilities services team and contributing to the success of our hotel. Your expertise in maintenance operations will enable you to guide and...

Minor Hotels is seeking a Service Delivery Director to lead our Front Desk team in delivering exceptional guest experiences. This key role involves coordinating daily operations, resolving guest concerns, and maintaining high standards for the department.Key ResponsibilitiesDevelop and implement strategies to improve operational efficiency and customer...

**Job Description:**We are seeking a seasoned Service Desk Director to lead our service desk team at Diyar United Company. In this role, you will be responsible for providing exceptional customer service, resolving technical issues, and improving service delivery processes.**Responsibilities:**Lead the service desk team to provide timely and effective...

Welcome to Banana Island Resort Doha by Anantara:We are a luxurious resort located just off the coast of downtown Doha, offering a unique and unforgettable experience for our guests.Our team is dedicated to providing exceptional customer service and creating memorable moments for our guests.About the Role:We are seeking a highly skilled and experienced...

International Academy for Intercultural Development is seeking a highly motivated Support Specialist to join our team. As a key member of our customer-facing department, you will be responsible for delivering exceptional service to clients by addressing their inquiries, resolving issues, and ensuring a positive experience at all times.Key Qualifications:2-5...

About the RoleAs a key member of our senior management team, the Customer Experience Director will be responsible for leading our terminal operations team to drive improvements in terminal operational performance.ResponsibilitiesSpearhead Operational Improvements: Identify and develop strategic plans to enhance terminal operational efficiency.Drive...

We are seeking a highly skilled and experienced Guest Services Director to join our team at Riviera Rayhaan by Rotana. As a key member of our sales team, you will be responsible for driving business growth and maximizing revenue opportunities in your specific area of responsibility.The ideal candidate will have a proven track record of success in sales and...

About Our Company:lxbfYeaa is a leading firm in Qatar, seeking an experienced CX Manager to lead our customer experience initiatives.Job Overview:We are looking for a seasoned professional with 5-7 years of experience in designing and running client-centric experiences.Key Responsibilities:Develop and implement operating models and CX roadmapsCreate and...