Front Desk Officer DOMASCO

3 days ago


Doha, Baladīyat ad Dawḩah, Qatar Al Futtaim Group Full time

We are looking for a skilled Front Desk Officer to join our team at DOMASCO in Qatar. As a key member of our customer service department, you will be responsible for handling all incoming telephone communications, providing excellent customer service and resolving customer queries promptly.

Responsibilities:
  • Provide excellent customer service as per company policy and procedures.
  • Resolve customer queries efficiently and escalate to a higher level if necessary.
  • Maintain an up-to-date knowledge of personnel and procedures.

The ideal candidate will possess excellent communication skills, preferably bilingual (Arabic & English), with previous experience in a similar role.

Requirements:
  • Excellent communication skills/ Preferably bilingual (Arabic & English).
  • Previous Reception/Call Centre/Telephone Operator experience desirable.
  • Courteous, polite, telephone manner.
  • Proactive, hardworking, motivated approach.

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