Call center operator

ECCO Gulf Majorel Qatar is a leading service industry player seeking an experienced Call Center Work Force Manager to oversee workforce management operations in Doha, Qatar.Job SummaryThis role involves strategic planning, monitoring, and analyzing workforce metrics to enhance productivity and service quality. The ideal candidate will possess excellent...

Job DescriptionCall Center Manager / Customer Experience Manager / Customer Support ManagerResponsibilitiesManage the overall operations of the call center, including inbound and outbound customer interactions.Develop and implement strategies to enhance customer follow-up, relationship management, and customer loyalty.Create and maintain a customer database,...

Job OverviewAt HR Available, we are committed to delivering exceptional customer experiences through our call center team. As a Call Center Team Lead, you will play a crucial role in managing the overall operations of the call center and leading a team of customer service representatives.Key ResponsibilitiesTeam Management: Supervise and develop a team of...

About the Role:Determine the Call Centre operational strategy by conducting reviews, capacity planning, and cost/benefit analyses; evaluating state-of-the-art technologies; defining user requirements and customer-service standards, contributing to organizational strategic plans and reviews.Develop and improve customer interaction and voice response systems;...

Heroes of the Hotel, our Reservations Team have impeccable attention to detail and pride in the work they do. Our amazing Reservations team ensure our guests truly experience a luxurious, unforgettable 5* stay.We are looking for an experienced and passionate Call Center Manager (Rooms & F&B) to deliver exceptional guest experience. You will have exceptional...

Job DescriptionStarlink Qatar is seeking a skilled Call Center Application Consultant to join our team. The successful candidate will be responsible for ensuring the smooth operation, maintenance, and troubleshooting of IT applications used in call center environments.Key Responsibilities:Participate in incident response, root cause analysis (RCA), and...

About the RoleWe are currently seeking a Call Center Agent to join our team at Ennismore. As a Call Center Agent, you will be responsible for handling phone calls from guests in a professional and courteous manner.Your key responsibilities will include receiving each guest call in a friendly and efficient manner, maintaining effective communication with all...

Job DescriptionJoin ECCO Gulf Majorel Qatar as a Call Center Representative - Banking in Doha, Qatar. This role is perfect for professionals and job starters who are eager to grow their careers in the banking sector. As a Call Center Representative, you will be the first point of contact for our valued customers, providing exceptional service and support....

We are seeking an Outbound Call Center Agent to join our team at Abroad Work in Doha, Qatar. As an Outbound Call Center Agent, you will be responsible for reaching out to customers and promoting our services.About the RoleMaking outbound calls to potential customers.Providing product information and promotions to customers.RequirementsHigh school diploma or...

Job DescriptionConduct business over the telephone, utilizing advanced contact technology to provide utmost customer service.Achieve Key Performance Indicators (KPIs) like average time taken to answer calls, resolve queries/process, number of call requests attended to in a day, etc., for the entire Customer Care Center.Requirements:Diploma degree graduate...

Customer Support: Managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services. The agent should listen to customers actively and offer solutions based on their needs.Issue Resolution: Identifying and resolving customer complaints efficiently and effectively while maintaining a positive customer...

IKEA is one of the companies bearing Al Futtaim name, founded in Sweden over 60 years ago. At IKEA not only our furniture is down to earth, straightforward and inspiring, but so is our work ethics.Job OverviewWe are looking for a talented Call Center Agent to join our team at IKEA. As a key member of our customer service team, you will be responsible for...

About the RoleECCO Gulf Majorel Qatar invites applications from experienced professionals for the position of Call Center Team Leader. This challenging role demands strong leadership and communication skills to manage daily customer operations effectively.Main ResponsibilitiesOperational LeadershipSupervise and direct the call center team to achieve customer...

Must Haves:3+ years of outbound call center experience (ideally 5+ years)1+ year of remote work experience, preferably in a healthcare environmentExperience working in a fast-paced environment – OK with making on average 100+ calls each dayNeeds to be tech savvy: experience working with technology, computers, etc.A great communicator - both written and...

About the RoleWe are seeking a highly skilled and experienced Call Center Manager to lead our Reservations Team at lxbfYeaa. The successful candidate will have a proven track record of delivering exceptional guest experiences in a luxury hotel environment.As a key member of our team, you will be responsible for supervising and leading employees, improving...

QNB3256 - Officer Customer Care Call Center (Qatarization)Join to apply for the QNB3256 - Officer Customer Care Call Center (Qatarization) role at QNB Group.About QNBEstablished in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group's presence...

Job Summary">We are seeking a skilled Telephone Support Specialist to join our team. As a key member of our customer service team, you will be responsible for handling incoming calls and responding to guests' inquiries in a professional and friendly manner.Your Key ResponsibilitiesHandle incoming calls and respond to guests' inquiries in a professional and...

Purpose: Highly Qualified & experienced leader to perform remarkable service delivery of telco Contact CentreContext: Working closely with the customer in terms of service delivery, maintaining customer relation, resolving gaps in BAU operations.Role Accountabilities:Developing and improving customer interaction and voice response systems; designing user...

In the ever-evolving food and beverage landscape, Gulf Center for Food Stuff stands out as a leader in innovation and sustainability. We invite experienced professionals to join our esteemed team and contribute to our mission of advancing the industry. Key responsibilities include developing and implementing strategic plans to drive business growth.Required...

About The RoleWe are currently recruiting for Senior Operations Officer – Technology for Customer Contact Centre in Doha.As Senior Operations Officer, you will be responsible for supporting the implementation, administration and management of integrated global Contact Center software applications. You will be responsible for the implementation of...