Service Capacity Manager

3 days ago


Doha, Baladīyat ad Dawḩah, Qatar Madre Integrated Engineering Full time
Capacity Planning Expert

Madre Integrated Engineering seeks a highly skilled Capacity Planning Expert to join its team. The successful candidate will have extensive experience in developing and implementing effective capacity plans that meet business needs.

Key Responsibilities
  • Develop and maintain comprehensive capacity plans.
  • Monitor and analyze service demand, adjusting capacity accordingly.
  • Establish and maintain service level agreements (SLAs).
  • Collaborate with cross-functional teams to ensure smooth service delivery.
  • Provide expert advice on capacity planning and management.
Requirements

Education and Certification:

  • Bachelor's degree in a relevant field.
  • ITIL certification.

Experience and Skills:

  • Minimum 5 years of experience in capacity planning.
  • Proven expertise in ITSM tools and methodologies.
  • Strong analytical and problem-solving skills.


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