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Front Office Operations Manager

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar IHG Hotels & Resorts Full time
Key Responsibilities

As a Front Office Supervisor at IHG Hotels & Resorts, you will be responsible for ensuring seamless front office operations during assigned shifts. This includes:

  • Conducting shift briefings to inform hotel activities and operational requirements
  • Supervising front office staff to maintain guest information and local event details
  • Compiling occupancy statistics and supervising the use of the public address system
  • Assisting with group bookings and handling serious complaints
Essential Skills

To succeed in this role, you will need excellent communication and leadership skills, as well as the ability to work effectively in a fast-paced environment. If you are a motivated and organized individual with a passion for delivering exceptional guest experiences, we encourage you to apply.