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Front Desk Coordinator

2 months ago

alJumayliyah, Qatar Accor Full time
Receptionist

Key Responsibilities:

  • Guest Experience: Provide exceptional customer service and create a warm welcome for guests, ensuring their stay is memorable and enjoyable.
  • Operational Support: Assist with the smooth operation of the front desk, including check-in, check-out, and room assignments.
  • Communication: Develop strong relationships with guests, colleagues, and management, ensuring effective communication and problem-solving skills.
  • Technical Skills: Familiarize yourself with hotel management systems, such as Opera, to efficiently manage guest information and room assignments.
  • Teamwork: Collaborate with the hotel team to achieve common goals, demonstrating a sense of initiative and adaptability.
  • Language Skills: Fluency in English is essential, with additional languages a valuable asset in providing exceptional service to international guests.
  • Industry Knowledge: Stay up-to-date with industry trends and best practices to provide expert advice and recommendations to guests.