Contact Centre Team Lead

About the OpportunityJoin Qatar Airways as a Contact Centre Operations Manager and take on the challenge of leading our resource planning strategy. You will be responsible for overseeing the planning, forecasting, and scheduling activities to optimize staffing levels and allocate resources effectively.In this role, you will analyze historical data, create...

As a Hotel Representative in our Contact Centre, you will be the first point of contact for our guests and play a crucial role in creating a positive experience for them. We are seeking individuals who possess excellent communication skills, a warm and welcoming demeanor, and a passion for delivering exceptional service.Your primary focus will be on...

Job OverviewWe are seeking a highly skilled Data Centre Project Lead to join our team at Turner & Townsend Plc. The successful candidate will have a strong background in project management, with experience in delivering large-scale data centre projects.The ideal candidate will have excellent leadership skills, with the ability to manage and coordinate...

Job OverviewThe Contact Center Optimization Lead plays a critical role in ensuring operational efficiency, quality, and continuous improvement within the contact center environment. This role involves analyzing data, identifying opportunities for optimization, implementing best practices, and driving initiatives to enhance the overall performance of the...

About YouTo be successful in this role, you must have the following qualifications and skills:High School Qualification/Vocational Qualification with minimum 5 years of job-related experience;OR Bachelor's Degree or Equivalent with minimum 4 years of job-related experience;Experience working with Contact Centre applications providers is preferred;Bachelor's...

**About the Role:**This is an exciting opportunity to join our team as a Swimming Coordinator in Doha, Qatar. As a Swimming Coordinator, you will be responsible for managing and delivering our Learn to Swim programme, leading a team of swim teachers, and ensuring high customer satisfaction and retention.The ideal candidate will have excellent leadership...

Job DescriptionThe Contact Center Director will lead a team of professionals in delivering world-class customer service. Key responsibilities include monitoring system performance, identifying and resolving problems, and preparing and completing action plans.

About the RoleWe are seeking an experienced and highly skilled Security Operations Centre (SOC) Manager to join our team at MEEZA, Managed IT Services Provider. As a key member of our security operations team, you will be responsible for leading the operation and management of our SOC.

About the PositionWe are seeking a highly skilled Contact Center Supervisor to join our hravailable team. As a key member of our contact center operations, you will be responsible for overseeing the overall performance and efficiency of our call center.Key ResponsibilitiesLead and manage a team of call center representatives, providing guidance, training,...

About the Role:As a Senior Project Manager, you will be responsible for leading high-profile data centre projects from inception to completion. Your primary goal will be to ensure timely delivery while maintaining the highest quality standards. This role requires strong leadership skills, excellent communication abilities, and a deep understanding of...

Job OverviewWe are seeking a highly skilled Data Centre Engineer to join our team at lxbfYeaa. As a key member of our IT operations team, you will be responsible for ensuring the smooth operation of our data centre infrastructure.

About the RoleThe Care Team Lead will serve as the primary point of contact for our PMs at CAS in Qatar, developing and maintaining strong relationships with key stakeholders.Key responsibilities include ensuring high levels of client satisfaction, identifying and pursuing new business opportunities, and working closely with the business development team to...

About This OpportunityThis is an exciting opportunity to join our team as a Senior Operations Officer – Technology for Customer Contact Centre in Doha.You will be responsible for supporting the implementation, administration, and management of integrated global Contact Center software applications.In this role, you will have the opportunity to work closely...

About Aviation Service:Job SummaryWe are seeking a motivated Contact Centre Officer to join our team at Hamad International Airport. This is a dynamic and innovative aviation company dedicated to delivering exceptional customer experience.ResponsibilitiesManage service level of all customer service aspects of the HIA Customer Contact Centre and Lost Property...

About the TeamAs a Human Capital Strategist at Qatar Airways, you will play a critical role in developing and maintaining a culture of continuous improvement within the Contact Centre.You will foster a culture of innovation and excellence, encouraging feedback and ideas from team members and leading or participating in process improvement initiatives to...

We are currently seeking a dynamic Food Service Team Lead to assist in organizing and directing a team that develops top-quality food and beverage products.Key ResponsibilitiesScheduling: Prepare schedules for all employees according to forecasted demand and hotel guidelines to ensure adequate staffing levels at all times.Maintenance and Cleaning: Ensure...

About Us:Company OverviewHamad International Airport is a dynamic and innovative aviation company dedicated to delivering exceptional customer experience. We operate with the highest standards of efficiency, quality, and customer satisfaction.Role DescriptionThis role involves managing the service level of all customer service aspects of the HIA Customer...

At Alfa Laval Corporate AB, we value innovation and teamwork. We are seeking a Service Centre Operations Coordinator to join our team and play a crucial role in ensuring the smooth operation of our Service Centre.Job ResponsibilitiesCoordinatedaily work of the team/shift.Prepare reports for any service job (SC Job & FS Job).Communicate effectively with team...

City Centre Rotana Doha is seeking a talented and experienced Executive Sous Chef to join our culinary team. In this role, you will assist the Executive Chef in leading our kitchen operations, driving innovation and excellence in food production and service delivery.The successful candidate will have a strong background in culinary management, with a focus...

About Our Team:Work EnvironmentWe are a dynamic and innovative aviation company dedicated to delivering exceptional customer experience. Our team is committed to providing outstanding service to our valued customers.Role RequirementsHigh School/Diploma Qualification with a minimum of 4 years of job-related experience.Bachelor's Degree or Equivalent with a...