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Duty Manager and Guest Relations Expert

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Concorde Hotel Doha Full time
Role Summary: The Airport Representative is a key member of the Concorde Hotel Doha team, responsible for delivering exceptional guest services and ensuring seamless airport operations. This role requires a high level of professionalism, attention to detail, and ability to work effectively under pressure. The ideal candidate will possess excellent communication and interpersonal skills, prior experience in a similar capacity, and a strong understanding of airport procedures and protocols.

Key Performance Indicators:
• Guest satisfaction ratings and feedback
• Quality of service delivery, including timeliness and attentiveness
• Ability to handle multiple tasks and priorities in a fast-paced environment
• Maintenance of accurate records and reports, as well as adherence to company policies and procedures

How to Apply:
If you are a motivated and results-driven individual with a passion for delivering exceptional guest experiences, please submit your application, including your resume and cover letter, to us today